BrokerWare software


6 reviews(4.5/5)
6 reviews(4.5/5)

Brokerware is a cloud-based freight management solution that assists brokers in shipment tracking and payment processing. Key features include carrier selection, customer portal, payment processing and load board integrations.

Brokerware allows freight brokers to dispatch truckloads, generate quotes and book shipments for clients. It also helps in automatic storage of documents in order to update customers with relevant shipment information.

Brokerware helps customers to access and interact with load boards by integrating with third-party load boards such as Truckstop, Getloaded and PostEverywhere. It also helps users to process customer payments through integration with third-party portals such as Paypal, Payeezy and Authorize.net.

The solution lets freight managers set role-based permissions for data and information access. Additionally, it offers integration with chat, accounting, co-brokerage and truck mileage solutions.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

6 Reviews of BrokerWare

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  • David from TDS

    Number of employees: 11-50 employees

    September 2018

    My Warp Drive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been with 3PL Systems for roughly a decade, been through 3 or 4 versions with major format changes, some ups and some downs. We are still here because they have proven to have a reliable and useful product that continues to add value to my company every day. With 20 employees pushing over $25M in revenue through their system I know where the holes are in logistics management. I put manual labor in those holes and from my customer's perspective we are top of our game.

    Pros

    -LCR
    -Ability to send documents from system by staff or customers
    -Historical data easily accessed
    -Profitability report
    -Time stamped notes
    -SAAS in the cloud

    Cons

    Can't lock down a transaction in a "closed" month.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dan from BTS

    Number of employees: 11-50 employees

    September 2018

    3 pl software review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been with 3pl a long time 11 years and in the recent years they have really stepped up their game. 3pl needs to stay on the cutting edge. see above statement

    Pros

    support staff is excellent
    easy to use, easy to teach new staff members how to use. Ability to use over several service levels.
    very transparent for sales people and dispatchers

    Cons

    Need more access to data IE: past loads carriers and costs. Need staff to be able to see what we moved when we moved it and with what carrier. easier and faster.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chris from JFJ Transportation

    Number of employees: 2-10 employees

    September 2018

    Great Software!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The software for the most part is easy to use, makes running a freight brokerage easy overall.

    Cons

    Non-responsive layout used in UI
    Small issues such as (1) quote numbers not being printed on BOLs when using LCR (2) no DMARC support in emails sent

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ashley from DTI

    Number of employees: 2-10 employees

    September 2018

    Our experience

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The system is user-friendly and easy to use.

    Cons

    There are often glitches and slow response times. Often time when system updates are done it creates new issues.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Aaron from Red River Logistics

    Number of employees: 11-50 employees

    September 2018

    Easily the best TMS for a 3pl/Broker/Shipper

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use, support, developers, and overall performance

    Cons

    Our clients are asking for a mobile app.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: 3PL Systems, 3PL Systems, INC

    September 2018

    Hi Aaron, Thank you for the awesome review. We value your partnership and love having you as a client. We look forward to your continued success and growth of your business on Brokerware. Sincerely, 3PL Systems

  • Alex from IMS

    Number of employees: 51-200 employees

    September 2018

    Helpful, but needs more updates

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall satisfied with my experience, but encounter small bugs on a weekly basis and the turn around time to fix them is sometimes extensive. For example it took over a year to get the eDistpatch feature working for Dohrn Transfer, a common LTL carrier.

    Pros

    Easy to use
    The XML connectivity/ability with LTL carriers
    Automatically creates documents (BOLs, Dispatch, Quotes)

    Cons

    Limited Truckload capabilities (does not allow counter offers or a time limit for quoting, also does not have MacroPoint tracking capabilities)
    Only lets you send emails to one contact at a time
    Limited International Capabilities (only has Canada zip codes, and even those are limited, and doe snot have any ability to create a commercial invoice or pro forma)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: 3PL Systems, 3PL Systems, INC

    September 2018

    Hi Alex, Thank you for your honest feedback. We are glad that your overall experience has been positive. In regards to your concerns, MacroPoint has been integrated within Brokerware for the last 12 + months. Also, you are able to send emails from the system to more than one contact at a time. We will have our support team reach out to you to address these concerns in more detail. Thank you for your business and we look forward to continuing a mutually beneficial relationship between our two companies. Sincerely, 3PL Systems Team

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