All Browntape Reviews
1-16 of 16 Reviews
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Vrunali
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Excellent Experience
We have been using this software since about more than 2 years. We found this software very helpful to manage multiple channels' e-Commerce Inventory, Order, Shipping labels printing. This type of software is must if any one selling his products on multiple e-Commerce channels. Also their Customer Support is very nice. Generally, we do not need to connect Customer Support Executive but when we connect with them some time, their support is very very good. Our problems are resolved without any delay.
CONSWe do not have any suggestion for this. Whenever there will be any suggestion, we will inform to Customer Support team.
Reason for choosing Browntape
Considering the features and price, we selected this software.
Reasons for switching to Browntape
Problem of syncing of inventory and orders in Vin eRetail.
Rajendra
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Browntape Review
Overall is good but please resolve the taxation issue ASAP.
PROSBrowntape is Easy To Use and mostly the Back End Team is Awesome. Whether it was Dharvi or currently Bertilla.
CONSThere are a few things to develop to match the competitor, like Taxation Issue ex. in Ajio PO all taxation is 5% but in Browntape report you can find 12% GST instead of 5 % and the same with Myntra and other platforms also. It will take so much time for us to upload the Sale data in Tally due to incorrect Taxation.
Kushal
Apparel & Fashion, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2022
Browntape User
Good
PROSFeatures and Price point Marketplace availability Decent UI Reports Support
CONS> New features do take too much of time which is beneficial for them as well as well the client. > When the issue is solved they do not mention how it occur, how was it solved and etc. > They need to make the browntape portal Mobile responsive and iPad responsive. > UI needs to be looked at
Reason for choosing Browntape
We choose Browntape and then thought to switch, but after me joining Baggit chances to switch has lowered down But there could be scope of the requirements and Proactive alerts to increase sales are not provided Plus your team availability interms of bandwidth is too less
Horshita
Furniture, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Good
Support. I liked support system whenever we need any support from team
CONSNothing is there. everything is good as of now
Sachin
Apparel & Fashion, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Amazing
very easy to understand, It's user friendly and good for beginners.
CONSThe customer support is awesome also i like very important of support team timing an email or call .
Ashok
Luxury Goods & Jewelry, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Easy to use
It has been more then 3 years with Browntape and overall experience is good
PROSIt's very useful software for inventory management on one platform
CONSSometimes it's just get lag with myntra order processing
Abdul
Apparel & Fashion, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Great
The best thing about Browntape is, it has ease my working by providing pick and Pack list features
CONSThere is bug which isn't get resolve yet, while generating a picklist the style name doesn't reflect in style name columns
Faisal
Arts and Crafts, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
BrownTape Service
Firstly very supportive team, solver problem earlier and its very easy to use for many things on a same dashboard
PROSIt's easy to use for Inventory update, Order processing, Tracking update,
CONSCan't make more then one tracking for the same order because our products are fragile
dnyanadeep
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
bt review
over all is ok to use
PROSit is easy to use and integration part like the most
CONSsyn does not work properly it takes time
Sabarieshwar
Apparel & Fashion, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Good to use but need to improve
Easy to use and bulk add and delete options are very comfortable.
CONSNeed improvements in speed of the order processing and a little bit easy way to add warehouse and bins for inventory management
Mayank
Plastics, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Good software for online marketplace managment
Inventory & Order Processing. Supports all chanels
CONSNo cons as such. Should start ajio as soon as possible
Reason for choosing Browntape
Using from long time
Kapil
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2022
Good
Good
PROSOrder Management, report management, channel intigration
CONSPlease improve the inventory management.
Neeraj
Cosmetics, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Excellent customer care service and thanks to Bertela.
I have used to market place unicommerce and browntap, i am happy with browntap. its easy to use and real time update service.
PROSAutomatic order Process option and real time fetching.
CONSAutomatic order Process option, real time fetching and easy to use browntap like very most.
Reason for choosing Browntape
Browntap have real time fetching and and auto order processing service attract more.
Reasons for switching to Browntape
Browntap have real time fetching and and auto order processing service attract more.
Ashish
Textiles, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2022
Brown Tape Review
Easy to use & interface is user friendly.
CONSSome features are missing but hope it will be updated soon.
Nitin
Retail, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Browntape - A Support to business
Overall happy to connect with BT for day today activities
PROSEasy to use and good tech support by the team for issue resolving
CONSNothing as of now much but yes as by using it regular and more often will add points
Rohit
Apparel & Fashion, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Brown tape ease of business
Good
PROSI wise the team at brown tape for making a great product. Thank you
CONSNet profit calculation feature should also be inbuilt after all returns and advertising cost etc.