All Calcurates Reviews
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Dan-Andrei
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Massive well done
Sorted out the shipping needs of some really big UK clients, and not only that. Any bug report or feature that has been requested by me ( us , MTC. ) which we know might benefit our client(s) and not only, the development team at calcurates has taken that into consideration and implemented those features in a really short amount of time.
PROSEase of use, the fact that i do not have to spend time in creating a million rows long CSV with shipping methods and the fact that the developers of the module are really involved in helping not only me as a person who recommended certain clients, but taking time to present the product to the clients based on their needs and even more than that to start implementing their needs on demo accounts as a showcase on how easy it is to fulfil the needs of website owners.
CONSi do not think that there is a part of the software / service that i do not like
Reason for choosing Calcurates
Ease of use, the fact that i do not have to spend time in creating a million rows long CSV with shipping methods and the fact that the developers of the module are really involved in helping not only me as a person who recommended certain clients, but taking time to present the product to the clients based on their needs and even more than that to start implementing their needs on demo accounts as a showcase on how easy it is to fulfil the needs of website owners.
Reasons for switching to Calcurates
Massive CSV that needed to be build and conditions to add in the csv and made things even more complicated
Vendor Response
Dan-Andrei, many thanks for your trust and positive review from the developer's point of view. We are very happy to have you among our clients. All the best to you and all MTC team.
Replied December 2020
Jim
Building Materials, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Website checkout with robust features
once the product is up and running it is easy to use and easy to adjust. I love how robust it is if you need to get down to the smallest details like box dimensions and weights for calculating shipping costs for 1000's of products.
PROSCalcurates gives us the most amount of control in our shipping costs!We are able to calculate shipping costs from over 25 warehouses precisely using calcurates. once your setup is complete it is easy to manipulate costs for shipping in a number of ways based upon your vendor fees or or actual shipping and handling costs.
CONSsetup can be a little intense if you have multiple websites, multiple warehouses and vendors
Reason for choosing Calcurates
Calcurates was an affordable optionn to us that offered many robust features.
Reasons for switching to Calcurates
We found that Calcurates was more robust and gave us more control over our shipping costs.
Jackie
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Best solution for international shipping rates
Great product, great support. I highly recommend!
PROSWe looked at several options, but Calcurates is easily the best solution if you are offering international shipping and want to charge duties and taxes at checkout. They also allow us to offer different shipping carriers based on product origin, which has saved our customers money and helped our conversion rate.
CONSLearning all of the settings and features was not easy, but customer support was very helpful in getting us up and running.
Reason for choosing Calcurates
It was the easiest, cleanest, and most cost effective way to integrate international shipping into Magento checkout.
Vendor Response
Thanks you! We appreciate your positive review and happy to be the one who solved international shipping rates for you :)
Replied February 2024
Jan
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Shipping solution with great features and good support, but some missing features for Woocommerce
I'm so far very happy with the features and support provided. Any minor bugs I reported were fixed extremely quickly. The only downside is the pricing which is relatively high for "just a shipping rate calculator". When all features will be available for Woocommerce this may change this price/value ratio.
PROSExtremely good and personal support, great table rate features (very flexible to configure), good integration in Woocommerce.
CONSThere are quite a few features not implemented for Woocommerce yet (but they are available for Magento), e.g. landed cost calculation, label printing, etc. This leads to the pricing being quite expensive compared to the competition.
Reason for choosing Calcurates
Calcurates combines an extensively configurable table rate shipping price calculation capability, with live rates which can be provided to Woocommerce. Future features (not implemented yet for Woocommerce) should include landed cost and label printing which would give me a complete shipping solution for my ecommerce business (at the moment I'm using Shipstation for customs declarations label printing)
Reasons for switching to Calcurates
Starshipit's table rate system was not very intuitive to use and missed features. But the biggest issue was the faulty implementation of the EU IOSS system which they didn't manage to fix. I can't say yet if Calcurates will be able to implement this any better, but their support is much more reactive and listens to customer requests.
Vendor Response
Jan, huge thanks for your detailed feedback! We will do our best to increase Calcurates price/value ratio for you.
Replied January 2022
Kevin
Sporting Goods, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Supreme Flexibility, Ease of Use, and Excellent Support
We originally went to Calcurates to get Tax and Duties automated for international shipments. Since then, we have realized savings and efficiencies by taking advantage of their smart packaging and we've given our customers more options in the process.
PROSWhat stood out above all else to me was the level of support. I can schedule a call where we share screens and talk through some pretty complex configurations... more often than not, we would have the configuration done during the call. This typically took 15 minutes or less.
CONSHonestly, every struggle we had was either with FedEx's limitations, or with an attribute that was configured incorrectly on the Magento side. In both of those situations, it was Nik at Calcurates who helped me figure it out and come up with the most efficient strategy to correct the issue.
Reason for choosing Calcurates
It did more for less money.
Julia
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Мery satisfied
Today, about 10 of our clients are already using Calcurates solution in Magento 2
PROSwe have been using the service for more than two years and we see how it has developed: when a good team is behind it, everything works out.
CONSwe faced challenges for customer niches with all sorts of constructions in delivery methods and we always managed to solve it as the [SENSITIVE CONTENT] of the online shop needed it
Reason for choosing Calcurates
features and possibilities
Vendor Response
Julia, many thanks for your positive feedback! We are happy to have you among our partners, as well as serve your clients' shipping needs.
Replied January 2022
Ross
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2022
Really neat solutions with lots of options
I love the level of customisability of the software, you can integrate with multiple carriers or you can run it as a very simply table based shipping solution.
CONSIt is perhaps a little expensive for what it does.
Gaston
Retail, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed October 2022
This software helps us a lot for the calculation of shipping rates.
Import CSV shipping rates is really helpful, this feature was a must have for us.
CONSWe don't have any specific issue yet, this software it's a good fit for our company.
david
Sporting Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great software
I like that you can set so many different rules and customize the display name of the shipping methods
CONSWe've noticed a few times there has been issues not displaying shipping methods but we have fixed the issue by disabling and re-enabling the plugin
Peter
Mechanical or Industrial Engineering, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Versatile Option for E-Commerce Shipping Rates
This product makes it very easy to calculate shipping charges for our e-commerce customers. We have different products shipping from different locations, and this helps make it all very simple!
CONSAt first the pricing and setup was a bit confusing, but once we got things going, it was good and we understood everything.
Anthony
Wholesale, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2022
Efficient solution when you need to streamline the shipping process
Getting a shipping price to customer as low as possible
PROSThe fact that the customer get quick and clear rates per order for every destinations.
CONSA little pricey once the store gets really running the montly credits can easilly be consumed before the Monthly orders
Reason for choosing Calcurates
Already own a few Amasty products. While it is more expensive, the quality of the service and response time is way higher than other services I tried.
Luc
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great product for flexibility and growth
You have endless possibilities with all the conditions and rules you can implement. Last day I had to create a flat rate shipping option to create a special order for a customer it took me 5 minutes and my staff was able to see it and could complete the order.
CONSI would have said the distance condition but they did implement it recently so I am all good
Reasons for switching to Calcurates
I had a plugin for all my different shipping methods. The Canada Post module that I was using was very limited and I could not easily give a discount to my customers based on conditions and context.
Vendor Response
Thank you for the review! We're glad to help you with the shipping storefront and wish all the best with your business.
Replied July 2021
James
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Pure Wave Audio
[SENSITIVE CONTENT] was great through the whole process
PROSThe amount of user options that do not need programing
CONSNothing. It meets all my needs for what I am using it for.
Reasons for switching to Calcurates
Cost skyrocketed
Vendor Response
James, many thanks for your clear-cut feedback!
Replied January 2022
Melody
Marketing and Advertising, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great Company to Work With
[SENSITIVE CONTENT] walked me through any issues I had since this was my first time setting up shipping software on a website. All of my general questions as well as questions about customized features were answered. Overall great customer service and ongoing support!
PROSThis software didn't initially have everything our client needed, but after communicating with them we were able to get the feature that we needed added. They were quick with making the changes and great with communication!
CONSThe dashboard user interface might be a little easier to use for new/inexperienced users if it was redesigned. My biggest issue was with getting APIs for Google Maps integrated and working properly, but that's more than likely because I'm inexperienced with them (the Calcurates team did help me with it).
Reasons for switching to Calcurates
The first product we tried was too simple and did not offer features for multiple locations and distance rates based on miles between locations.
Vendor Response
Melody, huge thanks for your precious feedback!
Replied February 2022
Jeena
Music, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Good Software
Calcurates is a step up from the previous shipping app we were using. After some customizing and tweaking, it performs as we need it and is a nice hands off kind of app once everything is set. The customer service is stellar!
CONSI haven't needed to go into it too much so I don't know if this is actually true but I feel it could be a little more user friendly. I know there's a learning curve, though, so maybe eventually I'll have a better understanding of it.
Reasons for switching to Calcurates
Price, limitations with packaging combinations.
Michael
Consumer Goods, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Excellent Custom Shipping Extension for Magento
Excellent customer service that goes above and beyond.
PROSI love all the customized rules that we can create with the software. The rules based system allows us to offer a wide variety of shipping options for our customers. Thus, increasing customer delivery time and satisfaction.
CONSAt this time, less options for international shipping of UPS and FedEx but I am told this will come with future releases.
Reason for choosing Calcurates
The price versus benefits helps me choose Calcurates.
Keren
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great Product
Easy to use and fast customer service. Every time I have an issue i contact them via Slack and I get response and help so quickly.
CONSResidential/commercial rates isn't working in Canada and so I wish it would.