CARRIYO

RATING:

4.4

(10)
Overview

About CARRIYO

Reduce manual shipping operations by up to 90%. Carriyo offers a set of solutions that will automate every step of the process. From shipment booking to label printing, all steps of the journey are fully automated, allowing Fulfillment and Customer Service teams to focus on problems and issues that need attention. Carriyo offers a vast list of last mile delivery partner connectors which is constantly growing every day. Connectors are complete and in real time. This means that Carriyo takes care of booking, scheduling, cancelation and re-assignments so that users don’t have to. This also means that all data is retrieved in real time and users don’t have to wait for a booking to get done or for status updates to be retrieved. Empowering Customer Service teams with an un...

CARRIYO Pricing

Prices start at 25 USD for processing 100 shipments per month and 1 user.

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Available

Carriyo Dashboard
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CARRIYO Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for CARRIYO

10 Reviews

Mohammad

Translation and Localization, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Profesionally made for customers shipping

It helped me as a goods seller to have a significant and fast processing delivery. It's still the best as far as i know. Great and worth to try.

PROS

It's so lite so users don't need to use bad services when choosing from the many options. The simplicity makes it perfect, from the location preferences to the detailed shipping address is there. Loved it.

CONS

Sometimes the goods tracking code can't be tracked. But at the moment everything is good.

Reasons for switching to CARRIYO

CARRIYO is more convenient. They offer all i wanted.

Shukan

Commercial Real Estate, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

More features like cost, lead time progress bar and attemtps

positive. tracking with ease detailed reports good top line view via control tower loved the new aesthetics

PROS

ease of use, ease of integration, detailed reports, routing rules with capacity

CONS

delivery cost to be shown per order according to carrier partner attempt summary just release but its not working lead time progress bar per row date selection in filters should automatically be 12:00 am to 11:59pm which is not the case currently

Darrel

Luxury Goods & Jewelry, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2022

KPI performance tracker

Benefits are trying to track the performance of Last Mile.

PROS

Easy to track, monitor the KPI performance of last mile

CONS

Real time data to flow and more cancellation/non delivered reasons to add

Salman

Retail, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

A perfect Logistics Tool

I have been working with Carriyo for almost 2 years and it made our job easier.

PROS

You can track all of your partners shipment in one place with actual status of the shipments.

CONS

Sometimes shipment status are not updated on real time which is making us to deep dive on the 3PL websites. If this is fixed then it will be perfect.

jacinta

Furniture, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2023

user friendly

PROS

its easy to access and provides the information required

CONS

haven't encountered any cons yet. it works fine

Reimil

Retail, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Great product with more room for UI improvements

PROS

Ease of integration, ease of use, good support.

CONS

Limited list customization, no cache/save function on list settings, I have to set the columns when viewing lists every time I log in.

Mathilde

Luxury Goods & Jewelry, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Great customer exeprience & added value to the last mile Business!

PROS

- Ease of access - Plug & Play - KPI for tracking

CONS

- Missing: chatbot or communication tool with the end carrier

Vendor Response

Thanks for your review Mathilde. Looking forward to build the chatbot functionality to get 5 stars!

Replied August 2020

Shivani

Retail, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Carriyo review

Good - Easy to onboard and use

PROS

Ease of use and easy to manage errors when updates are required

CONS

No major issues. May need more description on error logs

Vendor Response

Thank you for your candid review Shivani!

Replied March 2023

Wasim

Retail, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2020

CARRIYO Review

Greate platform where you can group and monitor all of your carriers and shipments as well as performance analysis.

PROS

Easy to use, API integration, flexibility, reports.

CONS

N/A,

Vendor Response

Thanks for your review Wasim!

Replied August 2020

Nicolas

Retail, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Very good solution

Enjoyed working with [SENSITIVE CONTENT HIDDEN]!

PROS

Easy to use connected with all carriers

CONS

nothing works very well and very good service

Vendor Response

Thank you for your comments Nicolas!

Replied July 2020

10 Reviews