--- title: "CartonCloud Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of CartonCloud. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CartonCloud is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/cartoncloud-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Transportation Management Software](https://www.softwareadvice.com/scm/transportation-management-software-comparison/) / [CartonCloud](https://www.softwareadvice.com/scm/cartoncloud-profile/) / CartonCloud Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/cartoncloud-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/cartoncloud-profile/alternatives/) # CartonCloud User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 87 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 69 reviews (79%) - 4 stars: 17 reviews (20%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - It has the best encryption system software that itself can't access my files - The constant improvements and customization available also the support. - I love the ease of the workflow and the fact you can use it on multiple tablets at once. ### Most mentioned cons - It is so cumbersome as a customer of warehouse that uses carton cloud. - Admittedly I have not used other software but we have found it so limited from a customer point of view. - Also the after service backup is second to none. ## CartonCloud customer reviews Showing reviews 1-25 of 87 (page 1). ### Best WMS I’ve ever used - Overall rating: 5/5 - Reviewer: Tony C. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I have really enjoyed Carton Cloud. I have recommended it to multiple companies that have asked about what we use. I have used a variety of WMS over the years and this one is by far the best #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The WMS is extremely user friendly for both my employees and customers. It has a great inventory system and has a small learning curve which the Carton Cloud team. I felt the value was perfect for our small business. #### Cons We have had Carton Cloud for over 6 months now. Since we have worked with the team and used them, I can honestly not state one con. #### Reasons for choosing CartonCloud Ease of use and the inventory management was fantastic #### Vendor response Thanks so much Tony for the glowing review! We're thrilled CartonCloud has earned that "best WMS" title from you, and that the ease of use and value are hitting the mark for your team and customers. Really appreciate you recommending us to others too, that means a lot! Replied September 2026 --- ### Carton Cloud … it works! - Overall rating: 5/5 - Reviewer: James R. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Very happy. It’s helped us on our development, and aligned with our processes. It’s provided intelligence on where we have had gaps and allowed us to ensure there is no revenue leakages. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s robust. We’ve not been able to break it, or find a business case where we couldn’t use the carton cloud solution. #### Cons Limited access for bespoke programming by power users.. have to be to CC dev team. Beyond this, cycle counting functionality is limited and needs some work. #### Reasons for choosing CartonCloud We had Cartoncloud experts on staff . That lessens the risk. #### Vendor response Thanks for the detailed feedback, James! We're really glad CartonCloud has held up to your business needs and helped close gaps on revenue leakage. We hear you on wanting more flexibility for power users and improvements to cycle counting. We'd love to understand more about what's driving the lower recommend score, so please reach out if you're open to a chat. Replied September 2026 --- ### CARTON CLOUD IS GETTING BETTER - Overall rating: 5/5 - Reviewer: MICHAEL A. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that they have integrated ZPL document templates into carton cloud. Along with the updates to the mobile app, there is much improvement. #### Cons The API functions are still limited, making integrations with other applications difficult at times.. #### Vendor response Hi Michael, thanks for your review and constructive feedback on integrations. If you would like a free integrations consultation please feel free to reach out at suport@cartoncloud.com We look forward to continuing to partner with you. Best regards, CartonCloud Replied January 2026 --- ### Excellent WMS/TMS - Overall rating: 5/5 - Reviewer: Michael N. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent overall experience from sales cycle, implementation, deployment and incredibly friendly and knowledgeable staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to learn and use, clean UI, excellent implementation teams, affordable for small business, and very good customer support. #### Cons Integration to NetSuite and other popular ERP's not available out-of-box - no pre-built connectors. Native scheduling/order management interface unavailable. #### Reasons for choosing CartonCloud Salesperson and implementation teams were great. Ease of use and clean interface. Strong mobile app for TMS and warehouse staff. #### Vendor response Thanks, Michael! We're thrilled the implementation and support teams made such a strong impression, and that the platform's paying off for your team already. Great callout on NetSuite/ERP connectors and native scheduling. We'll make sure that feedback gets to our product team as we keep expanding integrations. Replied September 2026 --- ### CartonCloud -why wouldn't you switch - Overall rating: 5/5 - Reviewer: Zina F. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent, they are a great company, all their staff are well trained and are very attentive. I am glad we chose Carton Cloud for our 3PL Healthcare operation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their support - It's fantastic. No question is ever too hard. The system is very easy to use. My customers love the easy Integration. #### Cons Can't really find many things. We would like to see more work done on the stock take capabilities, but that's about it #### Vendor response Thanks so much, Zina! We're so glad the support team and easy integrations are making a real difference for you and your customers, and thrilled to have been part of your 3PL healthcare journey. Great note on stock take capabilities, we'll pass that along to the product team as we keep improving. Replied September 2026 --- ### Reliable and User-Friendly WMS for a Growing 3PL Warehouse - Overall rating: 5/5 - Reviewer: Valentin G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with CartonCloud has been very positive. We have been using the platform to manage day-to-day operations at FDR Warehouse, including receiving, inventory management, order processing, shipping, and customer reporting. It has helped us move away from manual processes and create a more organized and standardized workflow for our team. As a growing 3PL warehouse, we work with customers who have different inventory and fulfillment requirements. CartonCloud gives us the visibility and tools needed to manage these operations efficiently while also providing our customers with better access to their inventory information. The platform is user-friendly for our warehouse team, and the scanning and inventory tracking capabilities have helped us improve accuracy and accountability. There are still opportunities for improvement in customization, reporting, integrations, and automation, but overall, CartonCloud has been a reliable WMS and an important part of our warehouse operations and growth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about CartonCloud is that it gives our warehouse team one centralized system to manage inventory, receiving, storage, and outbound orders. As a 3PL warehouse, visibility and accuracy are extremely important, and CartonCloud helps us keep inventory organized while providing our customers with better information about their products. The system is relatively easy for our warehouse staff to use, and features such as barcode/QR scanning help make receiving and order processing more efficient. We also like having customer access and inventory reporting available through the system. It helps reduce manual spreadsheets, emails, and unnecessary communication between our warehouse team and customers. CartonCloud has also been flexible enough to support different types of customers and warehouse operations. Overall, it has helped FDR Warehouse improve inventory control, standardize our processes, and operate more professionally as our 3PL business continues to grow. #### Cons One area where CartonCloud could improve is flexibility and customization for more complex 3PL warehouse operations. As our business has grown and we have taken on customers with different requirements, we have occasionally found that certain workflows require additional setup or workarounds rather than being handled exactly the way we would prefer. Some features and integrations can also take time to configure and fully understand, especially when onboarding a new customer with unique inventory, reporting, or billing requirements. We would also like to see more advanced reporting, automation, and customization options that warehouse operators can configure themselves without requiring additional support. Overall, these are areas for improvement rather than major problems. CartonCloud remains an important part of our daily warehouse operations, and continued development of customization, integrations, and automation would make the platform even stronger for growing 3PL companies. #### Vendor response Thank you, Valentin! We're thrilled CartonCloud has helped FDR Warehouse standardize operations and grow into a more professional 3PL, and that the scanning and customer visibility features are making daily work easier. Your feedback on customization, self-serve reporting, and automation is heard. We'll make sure it gets to our product team as we keep building for growing 3PLs like yours. Replied September 2026 --- ### RWL South Island - Overall rating: 4/5 - Reviewer: Erin S. - Verified reviewer: Yes - Industry: Warehousing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Great - as I said more training would be great. The team I have had training from have been fantastic. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The stock tracking and now the integration with our courier company. I am liking how my clients have live numbers - this has taken this having to provide numbers to clients away from me. #### Cons Not being able to access stock numbers etc from the app - be able to look at numbers on the app would be fantastic. Would love more ongoing training as an offer ever 6 months so we can use Carton cloud a lot better - it is a lot to take in at beginning and now I feel it could work better for me with more training options included as an ongoing - I have learnt heaps myself and now I need more training to be able to use this more to my advantage. #### Vendor response Thanks for the feedback, Erin! We're so glad the stock tracking and courier integration are giving your clients that live visibility. We've passed along your request for additional training and in the meantime feel free to reach out if you need anything further. Replied September 2026 --- ### CartonCloud your go to for Warehousing and Transport - Overall rating: 5/5 - Reviewer: Michelle D. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered The team is always very active and happy to assist with any issues; the annual catchups are always helpful. CartonCloud helps our business run efficiently #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The simplicity of the CartonCloud platform and its seamless integrations allows us to streamline our operations and improve efficiency. #### Cons Some of the most recent upgrades have made the system very clunky. There is also no option for customers to look up costing for general transport, this would be a such added bonus, --- ### Value for Logistics - Overall rating: 5/5 - Reviewer: Michelle S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Customer service is always responsive The site is always working, no issue. When we first came on board they setup a custom field for what we needed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We like that the drivers and customer have access and notifications when deliveries happen User friendly #### Cons Some minor issues with what we need as a company specifically- we need more photos for Point to Point POD #### Vendor response Thanks so much, Michelle! We're glad the driver/customer notifications and ease of use are working well for your team, and that support's been responsive along the way. Good feedback on the Point to Point POD photo limits, we'll flag that with our product team as we look at what's next. Replied September 2026 --- ### WMS Highly Recommended - Overall rating: 5/5 - Reviewer: Facundo A. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A super valuable and robotic tool to manage your warehouse. . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a very complete WMS, highly recommended. . #### Cons I have no disadvantages to describe; we are very happy with the quality of the product. . #### Vendor response Hi Facundo, thank you for your kind words. We love partnering with you and seeing you succeed! Looking forward to continued growth together. Best regards, CartonCloud Replied January 2026 --- ### Matt Billing Cartoncloud - Overall rating: 5/5 - Reviewer: Matt B. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall I have had a positive experience with CartonCloud the team are fantastic to deal with and always go that extra mile to help out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The constant improvements and customization available also the support. #### Cons The inability to export customer rate cards and uprating. --- ### Business Transformation - Overall rating: 5/5 - Reviewer: Justin K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Very positive, the team at Cartoncloud have been very open to assisting us when we need them and also to support the process of on-boarding our customers. [SENSITIVE CONTENT] and the team have been available and responsive to our needs, even to visits at our site in Brisbane. We have learnt that it requires a certain level of trust to manage the change and let Cartoncloud do what its meant to do, and we continue to look at ways we can continue to take advantage of all the elements of the platform that we can keep unlocking as we continue of transformation project in the business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We are always looking for continual improvement in our business , and part of this was reviewing our Operating platform. Cartoncloud having been our choice to move forward with, has very clearly identified for us very positive changes to how we manage our Warehouse and Transport processes and allowed us to quickly take advantage of the efficiencies we can unlock within Cartoncloud as our new operating platform. Its easy to use for our team and been widely accepted by our customers/partners as a very positive way to improve the way we work together. We are very pleased with how we are progressing as we continue to embed the new processes in the business. #### Cons As with anything new, there are change elements your business has to adapt to, so moving from something we had been using for many yrs, and that our staff were completely used to, has had some challenges. We chose to be deliberate about the integration into our business, and perhaps would like to have made the changeover faster, but the progress has suited our own people and our customers, as we looked to mitigate any risks, and also reap the benefits of each part of Cartoncloud that we have 'switched-on' as we have progressed. We have worked very closely with Cartoncloud to make sure the changeover has happened smoothly and we have also shared ways that can assist our ability to adapt but also some ideas that could improve some areas of Cartoncloud based on our own experience. #### Reasons for switching to CartonCloud Our legacy platform was coming to the end of its life, and we had some key decisions as to whether we look to rebuild and evolve it or look for something specifically designed to meet our needs. After reviewing the options, Cartoncloud was the ideal choice and well accepted by our industry partners. --- ### It's almost Perfect - Overall rating: 5/5 - Reviewer: Viral K. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered I strongly recommend it. All in all very good product which is super simple and easy to use. They have their knowledge base where we can simply go and find out about all their features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's simple and easy to use and does pretty much what we require in our 3PL Business. #### Cons Integration with a few other systems can take a lot of time and comes with its price. (Not very often though) --- ### One of the best could WMS on the market - Overall rating: 5/5 - Reviewer: Gilberto A. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Cartoncloud runs all our operations smoothly and has become our secret weapon to sell our 3PL Services. Customer service is excellent, fast, and pays attention to new improvements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, powerful features, 3PL ready, able to handle a small-medium, and extensive warehouses. Fenomenal handheld performance. #### Cons None so far and we have local customers and multinational organizations with big names. #### Reasons for choosing CartonCloud Compared to competitors CartonCloud has more features, and the way the system was designed makes it easy to use and understand. --- ### Customize everything yourself through the knowledge base, integrate everything. - Overall rating: 4/5 - Reviewer: Mitchell S. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered CartonCloud enables us to set up consistent onboarding processes and let prospective clients know exactly what we can and cannot do for them very quickly. We frequently check in with CartonCloud to scope new possible integrations or automated process like reports or fulfilment updates and tracking to ecommerce storefronts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ability to find integration solutions for all 3PL clients through direct API integration, parsers, or logins to let old-school clients enter their own orders. Also visible history logs for orders, products & invoices helps keep track of changes and updates to all aspects of the warehouse. #### Cons Amending stock on hand details can be unintuitive at times as system adjusts stock to 0 and adjusts in new product with updated details, invalidating old labels and making it hard to track stock. --- ### Great system! - Overall rating: 5/5 - Reviewer: Joseph S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered I have loved Carton cloud since we implemented , it is fast, easy and reliable and its been great to get rid of paperwork and have everything captured on the carton cloud system which made chasing , checking and invoicing so easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system is really easy to use and does everything you need it to with software updates always getting released it seems just to get better and even more functional, it was also very easy to set up and implement and we were off the ground and running straight away without any setbacks. The system is always very fast and smooth and never really has any issues which in the odd occasion something does happen it is fixed quite quickly. #### Cons If you have multiple warehouses or one customer with different sub businesses that is set up in CC as a different customer example would be a B2B and B2C(Online) , you couldn't transfer stock between them you would have to add the normal steps in of a Sales order then PO it into the other sub business which isn't very efficient. --- ### Simple Concept - Extremely user friendly - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - The flexibility for a 3PL environment ( multiple customers, selective stock selections, Data collection etc) - The customer login function provides all relevant information and prevents the need for countless emails / phone calls - The simplicity of the automated invoicing and the data captured to generate those charges - The "Quick Link" function to assist admin staff to enter SO's & PO's #### Cons The only component i dislike with the system is currently we don't use the TMS component, however the default screen is the consignments screen in which has no relevance in which we use the system for currently, If we had the ability to set our default preferences would assist immensely. --- ### simple and easy to pick up - Overall rating: 5/5 - Reviewer: Daniel Z. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered CartonCould 90% perfect for our business, but As the company's business increases, hopes the system to develop more services #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Affordable for any size of business, Easy to using #### Cons Tracking information needs to open more --- ### CartonCloud - Overall rating: 5/5 - Reviewer: Tony C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered I was using spreadsheets for the warehousing side of the business. This system has saved all that problem as well as the mistakes and time it took to manage #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is easy to learn and easy to maintain. #### Cons The only issue is i can not make the site look like my own to a client. It is a generic look which would be better if could be customised. --- ### Carton Cloud - Overall rating: 5/5 - Reviewer: Declan F. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easy of use, and the fact your customers can self service via the portal #### Cons I don't believe there is any feedback we have that is negative --- ### So easy to use! - Overall rating: 5/5 - Reviewer: Kirrily H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Inventory management is much more streamlined now. I know what we have, how many we have and where things are at the push of a button. Notifications sent to pickers when a Sales order is entered mean that they are always aware that a new order has come in. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very easy to use and training is tailored to your own needs. Training sessions can be scheduled as often as you want or need. The Carton Cloud team is very open to new ideas and are constantly making improvements for ease of use. #### Cons Trying to get my suppliers to supply purchase orders/packing lists in a way that is compatible with Carton Cloud. Once i worked through that, it worked a treat! #### Reasons for choosing CartonCloud Ease of use and implementation, lesser upfront and ongoing costs, good customer service. --- ### Life changing - Turns your small business nightmare into something that is so easy and simple run - Overall rating: 5/5 - Reviewer: Emily H. - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered Our business would not be where it is today without CC, it allowed us to have full vision of our business, it allowed me the ability to take on more and more customers without having a nervous break down from the volume of work. I used to route in an excel sheet and then in google maps, manually writing out stock picking sheets for orders, we had a half the customers we have now and I worked every night until at least 10.30 /11pm, now I finish at 4.30pm each day, 100% done! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything. We run a transport business delivering around 800 consignments per week, we have 8 drivers on the road and thanks to Carton Cloud we have just myself in the office. It routes, it invoices, it sends PODs, it tracks stock , it nearly cooks you dinner! haha #### Cons If I had to pick something maybe the volume of clicks you need to do to get through each screen, ie approve / ok / yes / save before it lets you move to the next page --- ### Happy Customer - Overall rating: 5/5 - Reviewer: Jimmy W. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Another happy customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, volume based pricing structure and great team all the way from Sales to Onboarding and ongoing Support. #### Cons WMS is not specifically designed for Apparel based eCom businesses. Although the services is capable of what we truly require, some features out clients request are not available. The team is however always working on new features with frequent system updates. --- ### Easy to use & Effective TMS - Overall rating: 5/5 - Reviewer: Alessia S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, with the ability to automate approx 70% - 80% of functions. #### Cons Would like to see the development of scheduled reports and looking forward to billing updates in version two. --- ### Professional and Efficient - Overall rating: 5/5 - Reviewer: Reece H. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Service and help are great to get off the ground, the team provide answers to any questions and guide you in setting up the software and integrating it into your business practices. It has helped us stand above the pack in an industry not known for its outstanding professionalism and efficiency #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It makes our products and services look ultra professional and efficient from customer through to supplier right from the frontline. #### Cons It seems expensive to begin with but worth the investment once you're off the ground ## More reviews [Next reviews](https://www.softwareadvice.com/scm/cartoncloud-profile/reviews/?page=2) --- CartonCloud Reviews, Pros and Cons - 2026 Software Advice