Cin7 Omni vs Fishbowl

RATING:

4.3

(586)

Cin7 Omni has 586 reviews and a rating of 4.29 / 5 stars vs Fishbowl which has 829 reviews and a rating of 4.13 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (586)
4.1 (829)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
December 15, 2023
March 6, 2024
Pros/Cons
  • Pros

  • The features on offer are promising and if they all worked well, the value for money would be fairly good.
  • I also want to appreciate the ability to make minor changes in the system software to suit out individual need. This was possible by Rep and the way he did quickly is commendable.
  • Cons

  • The on-boarding team could not do the job and messed up our data - then left me with the mess.
  • No Integration of stock codes with third party logistics company (3pl). And no integration of purchase orders with the 3pl.
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  • Pros

  • Ease of use and simple to understand. Simplicity is what i liked the most in this software.
  • He is not only helpful but a complete pleasure to talk to.
  • Cons

  • I tell all customers to minimize customization of products and keep them as close as possible to out of the box. This is difficult with business that are accustom to their old processes.
  • Basically, I've found that most people who complain about Fishbowl are really complaining about inventory, which is hugely complex.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos