Claritum
About Claritum
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Most Helpful Reviews for Claritum
1 - 5 of 20 Reviews
Mary Jesamae
Verified reviewer
Education Management, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2022
Review for Claritum
It has a neat interface and it is easy to use. Best for catalog management; the data it provides really makes it easier to organize catalogs.
CONSAlthough I have not yet compared it with similar apps, it is quite pricey.
Andrew
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
A platform that offers solutions for customers and buyers alike. Simple to use and easily to adapt.
Being a solution that offers so many answers to a customer and a supplier. We have a customer that has limited knowledge of print and users who have very limited print knowledge. The ability to create a catalogue with predefined specifications and artwork uploaded makes the user experience very similar to what you would get on other shopping platforms, simple click add to basket and update qty. Being able to price up products in the catalogue for predefined suppliers can reduce much of the pain of a very demanding account processing over 30000 job parts annually with circa 35000 different documents.
CONSWhen uploading artwork it would be good if the platform ran a pre-flight and validating page counts in the background, also provide renditions of the order reflecting finishing processes and to illustrate where pages would sit when selecting simplex or duplex. This would make it clearer for users with limited knowledge to visualize what it is they are ordering.
Vendor Response
Hi Andy, Thank you for your review. It¿s good to hear that the customer catalogue predefined specifications help with your customer¿s procurement experience. It¿s great that it saves you time to process such a demand: 3000 projects and 3500 documents annually. In regards to the improvements that you are suggesting. It would be appreciated if you could share your ideas with us, and our other customers, through the Ideas Portal. We can then share these with our product team. Best Regards Kasia
Replied June 2018
Peter
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2018
Does the job, but not easy to work with sometimes. Reporting needs some improvement.
Online functionality & easy invoicing process. Easy access from any location (office, home, etc...).
CONSReporting via Pentaho. Difficult to understand where data sits now and how to link it into reports. Assumes that someone in the customer organisation has a fairly high level of programming skills to be able to write and edit reports.
Vendor Response
Thanks for your review Peter. Good to hear online access and invoicing is working for you. On the reporting, Claritum 2.0 will be bringing additional reporting capabilities that will include more standard reports and a much better user interface. Kasia
Replied June 2018
Abhishek
Verified reviewer
E-Learning, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
The best in every aspect
We have a nice experience with claritum if we talk about it's overall functionality. Even our new employees are able to create catalogue and print them who doesn't have done it earlier. The software provides us with a large range of procurement functionality. Making invoices and managing expense are the two main features we use it for our daily purposes, and the cloud based data history for everything is jist awesome thing about the software.
PROSSince we started using claritum, our life has just got simpler than earlier and we are actually enjoying the type of support it provides us. Managing expense has now become very simple for us with it's simple interface. Making invoices with claritum is like playing simple game on your computer or mobile. Everything are there on cloud and you can access where ever needed. Overall, claritum helps a lot in our daily life.
CONSSometimes the company logo just disappears while creating a content and this is really painful and disappointing. More print options can be provided.
Vendor Response
Abhishek, Thank you for your positive review and comments. We are not recognising the issue with logos (no tickets raised) and have a comprehensive range of features specific to print. Perhaps you can raise this directly through our support desk and highlight specifically the issues you are seeing and areas of enhancement. Thanks
Replied March 2022
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2018
I've been using the system for a few years now. Some improvements needed but it's pretty good
It aids with compiling supplier costs, generating quotes and organising all paperwork for our company.
PROSInvoicing, PO's and sending out quotes to suppliers is all smooth. It saves me a lot of time and works really well in all these areas.
CONSVery ridged in places. The overall look of the user area is very clunky but I believe this is being addressed in 2.0. In system reporting I would say is a weak point.
Vendor Response
Thanks for the positive feedback. Glad to hear the system saves you so much time and helps to organise so effectively. You are absolutely right the user interface and reporting is significantly improved on 2.0. Kasia
Replied June 2018