Claritum

RATING:

4.4

(20)

About Claritum

Claritum is a cloud-based spend management solution designed to streamline source-to-settle processes for midsize and enterprise-level organizations. From source to settle, organizations have an automated process to capture orders, aggregate demand, specify the right requirements and match those requirements to the right vendor. From there users can evaluate bids, set contract rates, and move on to an integrated ordering and invoicing process. Businesses can leverage volume based pricing from approved suppliers, negotiate and publish pricing for regular orders and more. The solution includes sourcing, supplier management, procurement, invoicing, and more. It's typically recommended to manufacturers, retailers, service providers, pharmaceutical companies, and o...
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Claritum Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Claritum

1 - 5 of 20 Reviews

User Profile

Mary Jesamae

Verified reviewer

Education Management, 1,001-5,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2022

Review for Claritum

PROS

It has a neat interface and it is easy to use. Best for catalog management; the data it provides really makes it easier to organize catalogs.

CONS

Although I have not yet compared it with similar apps, it is quite pricey.

Andrew

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2018

A platform that offers solutions for customers and buyers alike. Simple to use and easily to adapt.

PROS

Being a solution that offers so many answers to a customer and a supplier. We have a customer that has limited knowledge of print and users who have very limited print knowledge. The ability to create a catalogue with predefined specifications and artwork uploaded makes the user experience very similar to what you would get on other shopping platforms, simple click add to basket and update qty. Being able to price up products in the catalogue for predefined suppliers can reduce much of the pain of a very demanding account processing over 30000 job parts annually with circa 35000 different documents.

CONS

When uploading artwork it would be good if the platform ran a pre-flight and validating page counts in the background, also provide renditions of the order reflecting finishing processes and to illustrate where pages would sit when selecting simplex or duplex. This would make it clearer for users with limited knowledge to visualize what it is they are ordering.

Vendor Response

Hi Andy, Thank you for your review. It¿s good to hear that the customer catalogue predefined specifications help with your customer¿s procurement experience. It¿s great that it saves you time to process such a demand: 3000 projects and 3500 documents annually. In regards to the improvements that you are suggesting. It would be appreciated if you could share your ideas with us, and our other customers, through the Ideas Portal. We can then share these with our product team. Best Regards Kasia

Replied June 2018

Peter

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2018

Does the job, but not easy to work with sometimes. Reporting needs some improvement.

PROS

Online functionality & easy invoicing process. Easy access from any location (office, home, etc...).

CONS

Reporting via Pentaho. Difficult to understand where data sits now and how to link it into reports. Assumes that someone in the customer organisation has a fairly high level of programming skills to be able to write and edit reports.

Vendor Response

Thanks for your review Peter. Good to hear online access and invoicing is working for you. On the reporting, Claritum 2.0 will be bringing additional reporting capabilities that will include more standard reports and a much better user interface. Kasia

Replied June 2018

User Profile

Abhishek

Verified reviewer

E-Learning, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

The best in every aspect

We have a nice experience with claritum if we talk about it's overall functionality. Even our new employees are able to create catalogue and print them who doesn't have done it earlier. The software provides us with a large range of procurement functionality. Making invoices and managing expense are the two main features we use it for our daily purposes, and the cloud based data history for everything is jist awesome thing about the software.

PROS

Since we started using claritum, our life has just got simpler than earlier and we are actually enjoying the type of support it provides us. Managing expense has now become very simple for us with it's simple interface. Making invoices with claritum is like playing simple game on your computer or mobile. Everything are there on cloud and you can access where ever needed. Overall, claritum helps a lot in our daily life.

CONS

Sometimes the company logo just disappears while creating a content and this is really painful and disappointing. More print options can be provided.

Vendor Response

Abhishek, Thank you for your positive review and comments. We are not recognising the issue with logos (no tickets raised) and have a comprehensive range of features specific to print. Perhaps you can raise this directly through our support desk and highlight specifically the issues you are seeing and areas of enhancement. Thanks

Replied March 2022

Anonymous

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2018

I've been using the system for a few years now. Some improvements needed but it's pretty good

It aids with compiling supplier costs, generating quotes and organising all paperwork for our company.

PROS

Invoicing, PO's and sending out quotes to suppliers is all smooth. It saves me a lot of time and works really well in all these areas.

CONS

Very ridged in places. The overall look of the user area is very clunky but I believe this is being addressed in 2.0. In system reporting I would say is a weak point.

Vendor Response

Thanks for the positive feedback. Glad to hear the system saves you so much time and helps to organise so effectively. You are absolutely right the user interface and reporting is significantly improved on 2.0. Kasia

Replied June 2018