--- title: "ClickPost Software Reviews, Demo & Pricing - 2026" description: "Review of ClickPost Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scm/clickpost-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Shipping Software](https://www.softwareadvice.com/scm/shipping-comparison/) / ClickPost Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scm/clickpost-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scm/clickpost-profile/alternatives/) # ClickPost Review From $300/month 1 plan Wondering if ClickPost is right for your organization? Our Shipping Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ClickPost 4.4 [(32)](https://www.softwareadvice.com/scm/clickpost-profile/reviews/) Pricing Starting at $300.00 per feature per month ### About ClickPost ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments... , returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale. Wondering if ClickPost is right for your organization? Our Shipping Software selection experts can help you in 15 minutes or less. ## ClickPost User Interface ## Popular ClickPost Alternatives Main Product ClickPost 4.4 [(32)](https://www.softwareadvice.com/scm/clickpost-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.45Value for money - 4.52Customer support - 4.28Functionality Pricing Starting at $300.00 per month Get Price Alternative Product [ShipTime](https://www.softwareadvice.com/scm/shiptime-profile/) 4.6 [(500)](https://www.softwareadvice.com/scm/shiptime-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.53Value for money - 4.37Customer support - 4.55Functionality Pricing Available upon request Get Price Alternative Product [Easyship](https://www.softwareadvice.com/scm/easyship-profile/) 4.4 [(288)](https://www.softwareadvice.com/scm/easyship-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.24Value for money - 4.25Customer support - 4.15Functionality Pricing Available upon request Get Price Alternative Product [Freightview](https://www.softwareadvice.com/scm/freightview-profile/) 4.7 [(743)](https://www.softwareadvice.com/scm/freightview-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.62Value for money - 4.66Customer support - 4.48Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Pirate Ship](https://www.softwareadvice.com/scm/pirate-ship-profile/) 4.9 [(1006)](https://www.softwareadvice.com/scm/pirate-ship-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.90Value for money - 4.88Customer support - 4.83Functionality Pricing Available upon request Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26630)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price ## ClickPost Pricing and Plans Starting price: $300.00 per month Free Trial Free Version Basic $300.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ClickPost Features - Popular features found in Shipping Alerts/Notifications Bills of Lading Delivery Tracking eCommerce Management Import/Export Management Inventory Management Label Printing Parcel Shipping Quotes/Estimates Reporting/Analytics Shipping Management - More features of ClickPost Activity Dashboard Activity Tracking AI Copilot Alerts/Escalation API Barcode/Ticket Scanning Cash on Delivery Customer Portal Customizable Branding Delivery Estimate Delivery Record Dispatch Management EDI For Courier Services For eCommerce Generative AI Labeling Location Tracking Mobile Alerts Monitoring Multi-Location Order Entry Order Management Order Tracking Package Tracking Progress Tracking Proof of Delivery Purchase Order Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Updates Reporting & Statistics Returns Management Route Optimization Shipment Price Calculation Shipment Tracking Shipping Labels Shipping Services Integration SMS Messaging Status Tracking Supply Chain Management Surveys & Feedback Third-Party Integrations Warehouse Management Website Integration ## ClickPost Integrations BigCommerce Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Unicommerce Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Shopify Plus Integration rated undefined from -1 review ## ClickPost User Reviews ## ClickPost customer ratings - Overall rating: 4.4/5 - Total reviews: 32 ### Rating distribution - 5 stars: 16 reviews (50%) - 4 stars: 14 reviews (44%) - 3 stars: 2 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.5/5 - Customer support: 4.5/5 - Functionality: 4.3/5 --- ### Extremely good shipping management software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really good software for managing e-commerce logistics! We're using the complete product- multi-carrier shipping, tracking, customer updates, NDR management. It solves almost all shipping related challenges #### Cons UI can be improved slightly for better experience but still I like that its the best available in the market --- ### Excellent - Tracking, Visibility, Reporting and Dashboards, NDR - Overall rating: 4/5 - Reviewer: Ankit S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good experience with around 4 years of tie up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of Integrations Customisation feasibility #### Cons New developments to be rolled out quickly --- ### Good tool to get one view of all shipment related to information - Overall rating: 3/5 - Reviewer: Sakshi G. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Existing experience is good, but there's lot of scope for improvement #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros - One view on all shipment - Easy addition/deletion of courier partners - Consumer communication is seamless - Very few downtimes #### Cons - Update status API is not real time for all CP - Support is not streamlined #### Reasons for choosing ClickPost NA --- ### One click to value business urgency. - Overall rating: 4/5 - Reviewer: Soni G. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Experience so far with ClickPost has been great and smooth. Their support team is prompt supportive. They value their client and aim to provide better service. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of approach NDR management Analytics Tracking updates It solves almost all shipping related challenges. #### Cons Mismatch status of shipments can be worked on to ease experience. --- ### Clickpost logistics enablements and Solutions for D2c Channels - Overall rating: 4/5 - Reviewer: Bhavay P. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clickpost provide complete end to end solution in offering Logistics tracking and enablement integrated with Wms. #### Cons Clickpost should have feasible tracking enablement solutions with Shopify and other frontend Software. --- ### Good tool for TMS - Overall rating: 5/5 - Reviewer: Rajith h. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Over all good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros No comments.. #### Cons Error in uploading the SLA file.Rest all features are good..... #### Reasons for choosing ClickPost -- --- ### Good for ecommerce org - Overall rating: 5/5 - Reviewer: Green K. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros EDD SLA Multi carrier integration Tracking #### Cons Tech integration needs to improve, Proper optimization should be there --- ### Easy to Use and Good Value for Money - Overall rating: 4/5 - Reviewer: Jeffin J. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to easily create shipment labels for multiple couriers simultaneously and track them in a single place instead of having to track the shipments separately at each courier portal. The tracking urls and tracking page can also be customized to promote our company's brand which is a cool option to have #### Cons Would be nice to view the client order reference number as well in the tracking page instead of just the shipment number which is currently available as it would make the identification of orders easier especially when doing a bulk search --- ### Exchange Management - Overall rating: 4/5 - Reviewer: Priyanka M. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The tracking management system is very helpful. It gives us an overview of all the shipments in one place. Apart from that, even Clickpost's Exchange UI is user-friendly. The best part is it gives liberty to set when we want to dispatch the exchange order for customers. #### Cons The Exchange UI must have different cross-category exchanges as well. Rest everything is good. --- ### Business Machine - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for free trial - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is super simple and super fast. Decreases the time to market #### Cons Nothing that I can think of on top of my head --- Showing 1 - 10 of 32 Reviews [See All Reviews](https://www.softwareadvice.com/scm/clickpost-profile/reviews/) ## ClickPost Popular Comparisons [ShipTime vs ClickPost](https://www.softwareadvice.com/scm/clickpost-profile/vs/shiptime/)[Easyship vs ClickPost](https://www.softwareadvice.com/scm/clickpost-profile/vs/easyship/)[Freightview vs ClickPost](https://www.softwareadvice.com/scm/clickpost-profile/vs/freightview/) [Compare All Alternatives](https://www.softwareadvice.com/scm/clickpost-profile/alternatives/) ## Other Top Recommended Shipping Software [Item](https://www.softwareadvice.com/fleet-management/item-profile/) **4.6** (16) Recently recommended **48** times [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) **4.3** (601) Recently recommended **27** times [AfterShip](https://www.softwareadvice.com/shipment-tracking/aftership-profile/) **4.9** (473) Recently recommended **24** times [Shipedge](https://www.softwareadvice.com/manufacturing/shipedge-profile/) **4.6** (11) Recently recommended **21** times Stuck Between Options? 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