Concord vs Freightview

RATING:

4.5

(196)

Concord has 196 reviews and a rating of 4.54 / 5 stars vs Freightview which has 610 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (196)
4.6 (610)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 17, 2023
June 6, 2023
Pros/Cons
  • Pros

  • We're still in the very preliminary set-up phase, but so far it's been fantastic.
  • The integration with Word is great, along with the audit trail for documents going through the system, and the e-signature feature is a must.
  • Cons

  • When documents are uploaded to Concord, the formatting is a disaster.
  • It makes it difficult to quickly sign-off on contracts when I'm on the go and not at a desktop.
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  • Pros

  • The immediate responses to any issues I was unfamiliar with or questions I had were always answered very quick. I'm glad the rep kept checking in and giving me time to try Freightview.
  • Ease of deployment and set up with multiple sites and training ease.
  • Cons

  • I really don't like the fact that if I make a mistake on the first page, it forces me to go back and reenter all of the information again.
  • Get both emails and updates on quotes online. It can get a little confusing if you have a few quotes going on at the same time.
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Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos