Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"Very good product with very good customer support."
"Very easy to use. Customizable for each of our customers"
"The product has been simple to integrate into our ERP, new integrations are quick to implement and well supported by Conexiom"
Cons
"I don't work with the product day to day but my team haven't raised any areas of the product that cause particular issues"
"Weak OCR capabilities as the platform failed many times mapping JPEG files for instance"
"Slow to move around within the site and it seems the network or site is often sluggish."
Conexiom Reviews
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October 2020
Anonymous
Company Size: 1,001-5,000 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
October 2020
Great tool for structuring data
Conexiom has helped us take unstructured POs from our customers and structure them into a format readable by our XML import process. We have automated thousands of orders, but we've not reached the top of our opportunity. The support provided by their account reps, customer success teams, and mapping support is phenomenal.
Pros
Conexiom's ability to accommodate complex logic alongside their AI/ML technologies allows the users to build a solution to fit their needs.
Cons
Conexiom's portal is basic and limited. A user cannot have multiple portal logins open at the same time, which causes problems when needing to multi-task within the portal.
October 2020
Alex from Honeywell
Company Size: 10,000+ employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2020
Conexiom for Esker Replacement
Overall, the experience has been positive. We've seen a marked improvement in both cycle time for order processing and order entry error rates. This has translated into an improved customer experience.
Pros
The integration with SAP is solid and a huge benefit. It slotted in well with our processes and has improved our order entry time greatly. The functionality also helps identify order discrepancies that are easily identified to help reduce errors and has a benefit to the overall order to cash cycle. In addition, the support we received from the team at Conexiom during and following the deployment of the software has been excellent.
Cons
Potential improvements to API functionality (lookup of SAP tables in certain fields etc) would be a benefit. Also, the ability to check against SAP for address fields for account determination would be great.
Reasons for Choosing Conexiom
Conexiom had better SAP integration and functionality compared to others we looked at
Reasons for Switching to Conexiom
Our version of Esker was obsolete and the internal server we were running it on was struggling. The support and up-keep costs were increasing as the platform became unreliable
April 2021
Triza from Rexnord Industries, LLC- Aerospace
Company Size: 5,001-10,000 employees
Industry: Airlines/Aviation
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2021
Conexiom - Ease of Doing Business
My Sales person was extremely helpful in getting me face time with developers for investigating other uses for Conexiom. The overall experience is excellent because they listen and are patient with the users.
Pros
I like that Conexiom is customizable and flexible meeting my customer needs to send orders via PDF, MS Excel or PDF. It is very easy to work with the technical team to get results and setup new accounts with the mapping templates. I have trained several of my staff to be independent in setting up accounts. It allows us to spend time doing customer care instead of order entry!
Cons
I think that there are aspects of other offerings such as Direct Connect that still need a lot of work. It is an area that I am interested in, but need more research to find the right portal customer/platform to use it.
April 2021
Park from SWAGELOK WEST HOUSTON
Company Size: 11-50 employees
Industry: Oil & Energy
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2021
Review for Conexiom
We utilize Conexiom to save time processing customer orders, especially when po has more than 10 line items we can save so much time !
Pros
Conexiom can minimize human errors like typos. You can save time on processing multiple orders from the same customer. Save time!
Cons
It takes time to process mapping requests, because it has to be done manually.
April 2021
Debbie from McNaughton-McKay Electric
Company Size: 501-1,000 employees
Industry: Industrial Automation
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
April 2021
Great tool when you get consistent data from your vendor!
Conexiom makes it so much easier to process vendor SPAs. It has been a tremendous help when onboarding new team members.
Pros
When submitting files to Conexiom to process they are returned in a matter of minutes. Making mapping changes is very simple. The monthly reports are great for keeping an eye on usage and team member compliance.
Cons
The hardest part was the setup of the various vendors. However, one you set them up there is no maintenance unless the vendor changes the file format..
October 2020
John from Wearwell, LLC
Company Size: 51-200 employees
Industry: Business Supplies and Equipment
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
3.0
Functionality
3.0
October 2020
Excellent Value for the Money
Overall, the experience has been wonderful. We're able to process sales orders faster, with fewer errors, reducing our labor and RMA costs associated with manual data entry.
Pros
The using the service, we were able to reduce the number of sales orders that had to be manually entered by half. The service itself has been extremely reliable. We haven't had many issues with downtime and the communication from Conexiom has been great.
Cons
The customer portal could stand a few more features. It would be nice to see a listing of all documents processed in one pane. Instead, we have to look at documents on a per customer or per vendor basis.
Reasons for Choosing Conexiom
Value and time to see a return on investment. We saw a full ROI in under a year.
October 2020
John from Graybar
Company Size: 5,001-10,000 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
October 2020
Conexiom Review
Conexiom is on of our strongest third party digital partners that is customer facing. We love working with [SENSITIVE CONTENT HIDDEN]. They play the largest part in making our business what it's become.
Pros
The best part of the software is it's functionality but that is only realized because of the people that have helped us develop solutions that meet our customers expectations over the years. Without the individuals on our account and their deep knowledge of our business needs and their ability to translate that into meaningful code, I'm not sure we would use this service for as many things as we do.
Cons
The cost is probably the most challenging item. It can also be difficult to manage the change management aspects of adjusting data entry personnel to this new way of doing things.
Reasons for Choosing Conexiom
This decision was made before I began working with Conexiom
October 2020
Craig from Stuart C. Irby Co.
Company Size: 501-1,000 employees
Industry: Logistics and Supply Chain
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Great solution!
Pros
Conexiom is a powerful service for order automation with our company. Conexiom supports all aspects of integration, creation of mapping strategies, and continues to expand the options available to us. Their continued development and growth in solutions supporting our business objectives firmly establishes Conexiom as a partner in our business.
Cons
Reporting is a challenge, however, it will take both of our companies and a third party to reach solution. I know Conexium will be ready when we are.
April 2021
Mike from Werner Electric Supply Company
Company Size: 201-500 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2021
Werner Conexiom Experience
Overall experience has bee phenomenal. We are using Conexiom for PO processing, AP Invoice processing and SPA processing.
Pros
Onboarded 100+ customers in just under three months. Productivity gains saved hiring three people in customer service. Integration was easy to Eclipse. Customer support was fantastic.
Cons
Mapping SPA's was very difficult compared to mapping PO and AP invoices. So many different formats and specifics needs for SPA's made it difficult.
April 2021
Yong from Proax
Company Size: 51-200 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
April 2021
Great software to automate your order without programing
the software could improve company overall automation level, and we are implementing stage 2 now.
Pros
Easy to use, easy to deploying, flexible to change the logic. We used on PO, Invoice, Order confirmation, etc.
Cons
Not software itself, but we internally inside rep has adoption issue, and we are fixing this.
Reasons for Choosing Conexiom
Conexiom present us an overall solution will integrate with our other software while other solution only address 1 issue.
October 2020
Ben from Johnstone Supply
Company Size: 51-200 employees
Industry: Logistics and Supply Chain
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
Functionality
5.0
October 2020
Conexiom
We automate and customize our customers interaction with our business. Its a win for everyone.
Pros
Automating a manual processes. Customers can submit purchase orders to our group and they are automatically converted to an order. It's a huge time savings!
Cons
I wish there were an easier way to communicate with the mapping team when something isn't right. We currently update the mapping in the portal, which is fine. It would be nice to have a to have more 2 way communication.
October 2020
Cesar from Rubix Iberia
Company Size: 501-1,000 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Ideal tool to increase the digital footprint in a company
It was harder at the beginning as we were onboarding many customers on Conexiom platform and the Conexiom (the company) had limited resources to keep up the same pace. As far as the company settled properly across Europe, the problem was solved
Pros
Strong technology to automate the O2C process through SFA process using text files
Cons
Weak OCR capabilities as the platform failed many times mapping JPEG files for instance
April 2021
Nate from Codale Electric Supply
Company Size: 201-500 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2021
Thank you Conexiom for your product!
One word: Excellent!
Pros
We use Conexiom for the purpose of automating PO entry and it works like a charm and the people at Conexiom have been and are a pleasure to work with.
Cons
I think the UI has some improvements yet but as most of their program runs in the background it doesn't matter as much as it would in other software.
October 2020
Jenny from Brammer UK
Company Size: 1,001-5,000 employees
Industry: Wholesale
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Great product and company
We have started an AP automation program with Conexiom and are working with them as an early adopter of a new part of the product, I have found them easy to work with, responsive to our needs and able to work with us to make sure we are able to fulfil our business need fully
Pros
The product has been simple to integrate into our ERP, new integrations are quick to implement and well supported by Conexiom
Cons
I don't work with the product day to day but my team haven't raised any areas of the product that cause particular issues
November 2020
Rodney from Horizon Solutions
Company Size: 51-200 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Long Time User
Our company has been using Conexiom to convert customer purchase orders to X12 EDI documents for years. The product meets our needs very well. Customer support has been very responsive and good to work with.
Pros
Very good product with very good customer support.
Cons
There are no cons that I can think of.
April 2021
JEFFREY from Famous Supply
Company Size: 501-1,000 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2021
Good software - Outstanding people
No problems.
Pros
Versatility and breadth of options. The company never said the won't do anything - they said we will look into it.
Cons
I would like onboarding and maintenance offered as low cost extra.
Reasons for Choosing Conexiom
Integrity of staff.
October 2020
Phillip from Grainger
Company Size: 10,000+ employees
Industry: Warehousing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Value Added
Very helpful
Pros
Very easy to use. Customizable for each of our customers
Cons
Sometimes response time is longer than you might want in a specific situation.
Reasons for Choosing Conexiom
More accurate and customizable for each connection
October 2020
Becky from ST Fastening Systems
Company Size: 201-500 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Becky's review
We haven't had to add any sales personnel.
Pros
How fast the orders are processed and the accuracy of the orders...
Cons
I can't think of anything I dislike about the software!!
October 2020
Sadie from Digi-Key Electronics
Company Size: 1,001-5,000 employees
Industry: Consumer Electronics
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
October 2020
Digi-Key Review of Conexiom
Pros
Easy to work with the support staff/mappers.
Cons
Slow to move around within the site and it seems the network or site is often sluggish.
April 2021
RONALD from Steiner Electric Co.
Company Size: 201-500 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
April 2021
Extreme time saver and 100% accuracy
Excellent Conexiom support team and meetings bi-monthly to measure progress and benchmark.
Pros
Easy portal to navigate and onboard customers.
Cons
No manuals supplied, but you can obtain documentation online.
Reasons for Choosing Conexiom
Least expensive offering.
April 2021
Jag from Nedco
Company Size: 5,001-10,000 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2021
Conexiom review
10/10 [SENSITIVE CONTENT HIDDEN] are great
Pros
Helps bring more time back into my team's day by using order automation.
Cons
When pos get left in limbo. Better and faster communication required when a PO is under review.
October 2020
angela from werner electric
Company Size: 201-500 employees
Industry: Information Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2020
Efficient and Reliable!
Pros
The way the code seamlessly transitions into Eclipse and reads the customer's PO as it states - customer information, quantity, part number, UOM, PO, etc - making it easier so we can get orders processed without fudging on the numbers and text!
Cons
If your team is working on the digitally reading of "image" po's that would be nice, though not sure how realistic.
April 2021
Mateusz from Rubix
Company Size: 201-500 employees
Industry: Logistics and Supply Chain
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2021
The perfect tool for digitizing
Pros
Feature are easy for use, nice dashboard stats, easy to implement new customers with specific pdfs as an input file.
Cons
Better notification system would be very helpful.
April 2021
Jamie from Ellen Lighting and Hardware
Company Size: 51-200 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2021
review
overall very positive
Pros
ease of changing items on cross reference files, accessability, customer service
Cons
There were a few mapping difficuties with some of our customers