Conga Contracts Contract Management Software


Conga Contracts is a hybrid contract lifecycle management (CLM) solution that helps organizations to generate, track, maintain and report on different business contracts. The solution can either be deployed on-premise or hosted in the cloud.

Conga Contracts helps users by automating different steps of contract lifecycle that include creation, negotiation, approval and renewal. The solution offers features such as contract creation and request portals, automated alert reminders, configurable templates and approval processes. The solution's online redlining feature helps parties track and discuss changes that are made during the negotiation process. Conga Contracts also provides users a centralized dashboard that displays real-time custom data and statistics. It also supports integration with Salesforce.

Additionally, Conga Contracts features a negotiation portal, supplier registration, eSignature integration with DocuSign and Adobe Sign, reporting and compliance. Mobile applications are offered for iOS, Android and Blackberry devices that allow remote usage.

Support is offered via phone, email and other online resources.



26 Reviews of Conga Contracts Contract Management

Overall rating

4.35 / 5 stars

Filters:

Showing 1 - 20 of 26 reviews

December 2018

Jacquelynne from American Shakespeare Center

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Increased efficiency with better customer customization!

We are looking to solve the problems we have with nationwide contracts that are negotiated annually with 60% returning business and 40% new. Contracts would allow us to move from an individually crafted-from-scratch version of excel/word docs to a more cohesive and professional arrangement.

Pros

The ability to visualize the contracts with the higherarchy taken into co side ration saves vast amount of time. From the intuitive layouts to the customization, contracts are easy to assemble and user friendly.

Cons

There is a learning curve for new users and a need to embrace the entire Conga suite to really make the most of your products, but with patience and by utilizing their resources, it is all manageable.

May 2018

Carlyle from WIRB-Copernicus Group

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Superior tool, compared to others I have used in the past.

Automated process; everything in a single application (i.e. repository, eSignatures, internal reviews/approvals); reduction in contracting cycle time; great reporting tool.

Pros

It automates a number of steps within the contract process, thus reducing the strain on resources to move a contract through a manual process. In addition, you can track Projects, budgets, and send out automated notifications, based on criteria determined by business needs.

Cons

The only thing that is challenging is the need for a separate licenses for sending documents for electronic signatures ("eSignatures"). Conga does offer Conga Sign, however, it is an application built for another sales platform.

May 2018

Dena from CDI Corporation

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

May 2018

Easy to use and intuitive contract management tool.

Pros

I love how customizable Conga Contracts is. We are able to easily and rapidly adjust the system to meet our ever changing business needs.

Cons

I wish system enhancements would come more quickly. Customer's regularly identify system enhancements that would improve system functionality and usefulness but Conga's decision on whether to implement those enhancement requests tends to take awhile.

October 2016

Bart from SPFB

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

has been awesome

I have loved them from day one. was recommended by a developer and I have been happy since day one. A little difficult at first if you are not used to embedding fields in a word doc but once you get that, it is cake.

Pros

Very fast, customizable, efficient.

Cons

a little difficult on the front end but then, no worries. VERY good customer service

December 2017

Ashley from Labor First, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

We use Conga to produce temporary cards for members

Member satisfaction

Pros

Conga allows us to produce temporary cards for members with personalized information on each card. This has allowed us to alleviate stress while members cards typically take about 2 weeks to arrive.

Cons

Sometimes it does take some time to load and locate now that we use Box. Prior to using Box it was a breeze.

June 2013

Mark from HD Supply, Inc


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2013

We needed a friendly, easy to install, and maintain Vendor Management tool. It had to be a time saver, adaptable, repeatable, and workflow driven product in order to accomodate the on-boarding process for both of our IT and Indirect business models. With Novatus, all of the requirements were met. Actually, we were able to take advantage of and introduce more of the products functional capabilities during the install than we had initially anticipated. Using the tool now for the past 4-5 years, we have come to realize that without it, we would still be paying potential late fee penalties for late renewals; we would still have some compliancey issues with some of our vendors; we would still be bringing in vendors whose contracts contained very risky language, and so on. The use of the Novatus has basically provided or avoided cost to us that fall way into the six figure range. In terms of Support, its second to none. If a problem arises, its typically resolved in less than 15 minutes and at this point I can only remember 1 instance where that occured over the years. At this point Novatus is not just a vendor, they are a true partner and will be here for a long time.

March 2018

Brent from Torch LMS

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Great contract software

Pros

It was a great tool to produce contracts for clients.. a lot better than using basic self created tools.

Cons

It had a learning curve, and was still difficult to duplicate and reproduce documents. It sure made my job a lot easier though!

November 2017

Ashley from Prevue HR

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

November 2017

Cumbersome to set up

Pros

Once things are setup, it is very easy to use. Easy to turn on licenses for users. Documents look very consistent.

Cons

The support and sales teams leave a lot to be desired! Very hard to get someone on the phone, if you need an additional license, it is like pulling teeth to get it activated!

March 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Good template builder. Reasonable price. Integrates well.

Good template builder. Helps us get Contracts out.

Pros

I have this integrated to Salesforce and it works well. Really simple to upload your template into Salesforce with this.

Cons

Competitors of theirs have different features and a more advanced template building system. Still a good value though.

September 2009

Jerome from TYREDATING SAS

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

September 2009

Needs perfectly fullfilled

Contract management software is key for companies. The interface of Novatus Contracts is the most user oriented and the most efficient to follow each life cycle step of contracts. Each contract owner is in charge to follow his contracts thought a centralized management system including alerts to them. That leads to a gain of time and implication of responsible persons. The solution of Novatus permitted to integrate with very low efforts our existing contracts database for quick deployment. SaaS allowed an immediate usage benchmarking on the technical environment already in place by Novatus and in line with adapted service level agreement

Pros

Great Ergonomy
Great Interface
Full functionalities
Quick start
Perfect training

Cons

Not yet found still searching

March 2010

Ryan from Sony Network Entertainment

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2010

Very Pleased!!!!!

Sony has worked with the Novatus team under CMSI since 2001 and now Novatus since early 2009 and their team was able to quickly and successfully resolve complex implementations, migrations and user support through all phases of use of the system. Sony is very pleased with the support and service we have received from Novatus and very pleased with the tool...

Pros

*Amazing Customer Service
*Easy to use tool
*Experience in the Contract Mgr space
*Detailed Reporting
*Global Search capability
*Easy Integration with other applications

Cons

We haven't experienced any negatives. With a migration of over 10,000 contracts, we were able to locate all effectively in the new environment.

August 2009

Michele from Polk County Board of County Commissioners

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2009

Contract Management Software Review

You can ask anyone in our office, and you will get the same answer. We absolutely love Novatus and don't know what we would do without it. The staff at Novatus is always freindly and helpful.

Pros

Competitive pricing; extremely user friendly; great reporting features, you don't need to be a computer guru to run reports; very simple set up; we couldn't ask for better support and a great number of recommended changes are incorporated in software upgrades.

Cons

This is a very difficult answer to come up with, I guess the only thing I can comment on is the initial transfer of information. We had a few glitches, but they were easily found and corrected.

January 2019

Robin from Moving Mountains

Company Size: 11-50 employees

Review Source


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

January 2019

Conga is unethical and has no culture of customer service!

Do not recommend - do not trust.

Pros

Nothing. Having decided not to use it we accidentally renewed (internal communications error) and once we realized our mistake they refused to refund an entire annual years contract. This was despite the fact that they could see that we had never used the product.

Cons

I am dumbfounded at their approach to customer service. They have adopted a stance of "we have your money, you should have read our terms" approach. Be warned, once they have your money that's it!

May 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Handles the entire contract process, flawlessly

Pros

Conga Contracts allows us to manage our loan-deals entire lifecycle from Application and Credit Approval to Contract to Payouts in Salesforce.
Delays related to a missed email or laborious line-by-line comparisons of two Word docs are something we no longer have to worry about when our Credit team are awarding Loans. When the contract is ready, signatures are a single click away.

Cons

Not enough documentation regarding it's use, there is some, but so many powerful features are left for "self-discovery".

September 2010

Kathy from Consulting

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

September 2010

Sr. Manager

A++ product and management team!

Pros

Very robust tool and extremely easy to navigate. The functionality of the tool is pretty impressive. The tool can be used to monitor the contractual obligations of all kinds of contracts.

Cons

When I think of the Novatus's contracts management tool only wonderful thoughts come to my mind. Therefore, I can ONLY rave about the product and Novatus' very professional management team.

May 2018

Delgado from SIDOR

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Excellent contract manager

So that a company can grow you have to have control with the contracts you sign. we have achieved it with the help of this platform. I recommend it

Pros

It has a great variety of predesigned templates, very efficient and very easy to use. Excellent for controlling contracts with clients,it has a very fast and understandable interface

Cons

It does not handle large amounts of contract well but we trust faithfully that updates will come to solve this problem, we love this plataforam

March 2010

Alice from Rackspace US, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

March 2010

Novatus Contracts Management System

Strongly recommend.

Pros

The system has been easy to implement and use, and the training and support have been stellar. We have had a rapid and almost painless migration to the system, and user adoption of the advanced features (reporting, workflows and contracts building modules) has progressed more rapidly than we expected.

Cons

Really very pleased.

October 2016

Amgad from AUC

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

project manager

administrator for saleforce using advancement it is easy to use and the support is powerful they are giving support 24 by seven and they are help us in the templates and sending emails and i know they are one of the best. since 203 they are working with middle east and arab region.

October 2016

malinee from amgen

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

Conga is used for contract generation

We used conga contract generating module for multi country and multi languages. We find it is quite easy to use that our non-it users are using the app.

Response from Novatus of Conga

Replied October 2016

Thank you for your review! We look forward to a long-standing relationship.

October 2016

Rajan from SS

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Conga is a good document generation tool.

I have used conga some of my customer. Really good product to go with nice document generation. Also like that customer support on conga.

Response from Novatus of Conga

Replied October 2016

Thank you for your review!