ContractWorks is a contract management solution designed to address the approval, tracking, and management of contracts. 

ContractWorks features a centralized system for contracts, tracking and notifications for key milestone dates. It also offers customizable reporting functionality for insight into a company’s contract portfolio and built-in electronic signature for the capture of signatures and approvals. Permission-based roles can be set within ContractWorks so that companies can allow access accordingly.

ContractWorks can be used across a range of industries and company sizes, from small businesses to enterprises, and can be implemented company-wide or departmentally. ContractWorks is part of SecureDocs, Inc., which offers business software solutions for a variety of industries.

ContractWorks’ pricing structure is a flat fee which includes users and data, support, implementation and electronic signature.



28 Reviews of ContractWorks

Overall rating

4.84 / 5 stars

Filters:

Showing 1 - 20 of 28 reviews

August 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Efficient, effective, and well worth the money

Our business includes several functions that require contracts, in bulk, to be read, understood, and implemented. ContractWorks has allowed us to utilize their features and become extremely efficient with the storage and facilitation of these critical documents.

Pros

ContractWorks allows users to efficiently upload and maintain a substantial amount of contracts at one time. The software spits out the contract in a readable/editable PDF form and has allowed out company to save an incredibly amount of time when it comes to contract storage.

Cons

Not really a con, but if it had the access to integrate other readers and/or allow other software to utilize some of the features, it would enhance the product.

June 2018

David from 3DR Laboratories, LLC

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Contract Database Up and Running for 500+ Contracts in less than a month.

It took me less than an hour to get the hang of entering a new contract and uploading the important pdfs. The contract renewal options (auto renewals) are simple and effective. processing over the internet is fast and reliable.

Pros

Ease of use.
Speed of up and downloads.
Custom report writing.
Renewal options.
Daily renewal and expiration reminders help make contract monitoring simple and effective.

Cons

Too easy to accidentally sign off the system by closing the browser. Takes a little practice to overcome bad habits.

March 2018

Vijay from Infobahn Softworld

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Maintain all vendor contracts in a safe place

Pros

It is effective, serviceable, and extremely user friendly. very easy to implement. You can maintain all contracts vs agreements in a safe place.

Cons

while the advanced functionality to explore is a challenge initially but changes with practice and they have good support.

February 2017

Alicia from Advance Health

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

good product

Simple and easy to implement and use. Can accommodate all variety of contracts and has easy user and admin. controls. Very flexible reporting as well.

February 2017

Josh from Avvo, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

Great for Managing Vendor Contracts

Most contract management systems have too many features; they're designed for a full bore contracting process. I was looking for something simpler, to manage my company's portfolio of vendor contracts. ContractWorks is simple and intuitive to use, and provides me what I need (database, controlled access, reminders) without a bunch of extra bells and whistles.

January 2017

Nicholas from Hopedale Medical Complex

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

ContractWorks - Hopedale

We utilize the software to maintain contracts in one accessible location and set reminders for contractual terms. This software has been easy for staff to get comfortable with and allows access from anywhere with an internet connection.

December 2016

Lisa from Bill.com

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Fantastic Product!

I am a consultant who was hired to find and organize over 300 contracts for a small firm. Luckily they chose ContractWorks as their tool! In less than 4 weeks, I was able to create the data entry fields, upload the files, tag, change the tags, set notifications, change dates, rename fields, reorganize the file structure, and create reports, all without help from IT! The software is a dream to work with and when I had a question, I got the answer within hours. Thanks for such a great tool for those of us with limited SQL knowledge but a great need to organize documents.

Pros

Loved being able to make changes easily, and maintain data already entered.

Cons

Inability to network with other software (i.e. Salesforce or any ERP).

February 2016

Anonymous

Review Source: GetApp


Ease-of-use

5 of 5

February 2016

It's a no brainer. You'll pay peanuts for a premium product and you won't look back.

If you're looking for a sophisticated, cost-effective solution to manage your documents, this is it. ContractWorks is a an easy, secure, intuitive product, and it will do wonders for your internal processes. The most compelling part of the platform is being able to generate reports that indicate which contracts/docs are due to expire within a specific time (eg 90 days), along with the ability to pre-set email reminders prior to a document's expiration. This is insanely helpful in capturing these time sensitive elements before they slip through the cracks. If you're familiar with SecureDocs, ContractWorks is the little gem that is a natural extension to their SecureDocs product and it fulfills the exact need we initially sought them out for. By continuously refining the product, actively listening to customer feedback, and providing an incredible support team at your disposal 24/7, the ContractWorks team have created a beautiful, premium product at a budget price. It really is a no-brainer. You'll pay peanuts for a premium product and you won't look back.

February 2016

Megan from LogicMonitor

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

February 2016

Great customer support!

ContractWorks brings simplicity to the sometimes daunting task of file organization and management. The product is intuitive, and customer support has been an excellent resource.

January 2016

Anna from AppFolio, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

January 2016

Excellent, easy to use software!

We love ContractWorks! We've been using it to manage a large number of licenses, each with different start dates, expiry dates and renewal fees. I love being able to create a template tag set so I can easily enter all the relevant data for each document - and reports so we can easily see which licenses are expiring next. The ability to get an email (to multiple people, whether or not in the dataroom) a set number of days before an expiry date is such a huge benefit to keep track of everything. Customer service is the best - always so quick to reply and so helpful. Highly recommend ContractWorks!

January 2016

BETSY from PATAGONIA

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

January 2016

ContractWorks for our Legal Dept

We love this program - it's easy to use and intuitive, and the customer service is excellent.

January 2016

Celina from QMax

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

January 2016

ContactWorks is a cost effective valuable tool for contract management.

ContractWorks functions effortlessly as our primary contract management software. It is effective, serviceable, and extremely user friendly. Their customer service is exceptionally responsive, and supportive, to any and all questions or concerns. It is truly a secure, and cost-effective solution for storing all of your contracts/documents.

January 2016

Jon from Control4

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

January 2016

Simple to use basic contract management system

Very easy to implement, and good if you are looking for solid basic functionality.

January 2016

Diane from Counsyl, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

January 2016

Customer Service At Its Best!

Aside from the fact that the software tool is incredibly user friendly and easy to learn the customer service experience with ContractWorks is top-notch! They will spend as much time with you as you need to get trained so you can get comfortable with the software. You can also contact them anytime and get a question answered quickly with a comprehensive response. We are a relatively new user and still working on uploading agreements to the tool, and along the way they have added additional functionality which has been incredibly useful. They are willing to listen to suggestions for additional functionality and have already implemented one of my suggestions! They care about their business on a personal level and are continually working on improving their product to reflect the customers needs.

January 2016

Brenda from Jacobs Entertainment, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

January 2016

ContractWorks is quick to learn, easy to use, and very functional!

Uploading by folder makes migration quick and easy. I received hands on training until I got the hang of the system. I was up and running in about half an hour. The system gives us all the flexibility we need for our contract management. The Customer Service team is very responsive, knowledgeable, and helpful. The price couldn't be beat for what we needed. I couldn't ask for a better platform.

December 2015

Devin from Simple Finance

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

December 2015

Perfect tool for the job

ContractWorks is extremely user-friendly and impressively affordable. Rolling it out to the company has been a breeze due to its simplicity. Everything is organized exactly as it should be; it all just makes sense.

Pros

Affordable, user-friendly, well organized, fast.

Cons

Honestly doesn't have any off the top of my head. Would like to see some 3rd party integrations.

September 2015

Meg from Deckers Outdoor Corporation


Ease-of-use

4.5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2015

Easy To Use Contract Management

Pros

ContractWorks is easy to learn and to use. We've been able to train others on how to use it in 30 minutes or less. The team at ContractWorks is very helpful and great to work with.

Cons

I think that the advanced search function is a little complicated

August 2015

Martina from e.ventures

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2015

Excellent Product - ContractWorks Rocks

We have set up our Legal Database in contract works, and everybody loves it. It is very easy to use and find the way around, with a lot of very useful features. You can tag documents, set alarms and create individual reports. ... and the support is also very helpful! Great Product

August 2015

Maren from e.ventures

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2015

Great tool, easy and intuitive, saves us a lot of time

I simply love it! it fits exactly our needs and what we have been looking for for a long time! The setup and use is very intuitive and the team is just great in responding and further developing the features. We are handling so many different contracts in our company and since using contractWorks it is so easy to keep track of contract details, deadlines, history. It saves us a lot of time that we previously spent ineffectively by searching through documents or static excel lists. I can 120% recommend it.

July 2015

Patrick from Kinamed

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

July 2015

Simple Solution to complex problem. Easy to use

Organizing and keeping track of all our business contracts was a daunting task in which we were relying on everything from calendar reminders to sticky notes, and sometimes just hoping the other party was keeping track somehow. Contractworks provided an extremely simple and easy to use solution to these issues.