# icon

> Reviews of Coupa. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Coupa is a good fit for you!

Source: https://www.softwareadvice.com/scm/coupa-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Purchasing Software](https://www.softwareadvice.com/scm/purchase-order-comparison/)

/

[Coupa](https://www.softwareadvice.com/accounting/coupa-profile/)

/

Coupa Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/accounting/coupa-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/accounting/coupa-profile/alternatives/)

# Coupa Reviews

## Reviews Summary

## Overall Rating

4.0

* * *

## Ratings Breakdown

5

(56)

4

(46)

3

(10)

2

(5)

1

(10)

## Secondary Ratings

Ease-of-use

3.9

Customer Support

3.9

Value for money

3.8

Functionality

3.9

* * *

### Pros

"Being able to snap a photo of a receipt at dinner and toss the paper away immediately is the best feature."

"Coupa is a great management tool for purchase and order requests, it has saved 100s of man hours and streamlined the payment process"

"The best feature is the ability to take a picture of a receipt and it will automatically pull the date, location, price, etc and fill in the blanks which helps save time."

### Cons

"the Coupa supplier portal was a difficult to navigate, which made us a lot of errors on the invoice processing from vendor end"

"The interface is complex, and it took time to figure out how to click through many redundant pages."

"So, we get a lot of disputed invoices due to not having proof of delivery."

Fast-track your software evaluation

Speak with a Purchasing software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

127 results

Sort by

Coupa Reviews, Pros and Cons - 2026 Software Advice