4. My overall experience has been great, they have solved efficiently the delivery logistics for my business. Thanks to Cubbo we are delivering our product in record time.

I like that is very user friendly, easy to use and the information displayed is accurate, and the integration with my shopify store works perfectly.

I would only add the option to download the excel file that includes the following information of the orders that are being fulfilled by Cubbo such as: shipping company, tracking number, order number, name, products, and shipping address.

Cubbo has allowed the team at Cero Degrees North to focus on bringing the best products to our clients by reliably solving for us the head-breaking challenge that is e-commerce logistics; inventory management, pick & pack (without errors), shipment tracking, and sky-rocketing shipping costs.

One thing we would love to see in the future is the ability to ship items back to Cubbo for Clients that ordered the wrong size, and for those items to be repackaged and stored in inventory "as new" (for a fair fee)

It has been a very problematic experience. I often miss orders when an item is out of stock because the ticket won't print. It was a really great concept that seems to need a little bit of work.

I liked that it is able to several applications and manage them all in one spot.

A lot of glitches, I am having a lot of data synching issues, Marking items out of stock is repetitive

It has been great working with cubbo since the beginning, we have reduce our internal labor costs thanks to the integration with Shopify, also we have reduce fulfillment costs and storaging costs more than we even expected. The comunication with them is really aesy and fast response. Overall it has been a really good experince having them as our logistic partners.

The integration with our e-commerce platform was really easy, it is also user friendly and easy to learn. You can manage all the orders and see the status in real time, The customer service is good.

There is room for improvement mostly on analyitcs, for cubbo to be the whole package it needs to have KPIs graphics, downloadable data (not only the inventory but orders data), a friendñy dashboard and also a menu that helps configure the users as an administrator (nowadays cubbo controls all this and as a client you can't move anything af those permits by yourself)

The software integrates easily with many e-commerce platforms and allows you to have all the inventory in a single place

We cannot control sale price from the OMS

Excellent! We were a company with very little experience in the Mexican market and the truth is that they helped us a lot to grow, therefore the most important thing has been the Cubbo team; willing, helpful, dedicated...

Intuitive! and complies its operational functions and gives you visibility of what you need

Don't have a routing system, choose the best courier depending of delivery ratio, cost per Postal code

Its been a good one.

The order creation feature is one of the most useefull ones, and the integration with the different shipping methods

I do not love the address form whitin the order and the fact that the list of orders is not adjusted to the screen, so you have to scroll left and right to find the other options button (3 dots) . Im not sure if there is mobile ap., that would be awesome. I suggest to add a function whithin one order window to ask for help, for that specific order.

Before Cubbo, other company offered fulfillment service but did not meet our expectatives like: customization, use our own boxes, create kits, etc. And Cubbo gave us a super platform to manage the ordens.

Cubbo is growing up every day and give us updates to improve the platform. But the least like of the platform is that Cubbo doesn't give us any indicator to take decision of our logistic.

I am very happy to meet cubbo, it has also given me the opportunity to learn about new ecommers tools because it has been incredibly developed

the possibility to having control of the logistics process and timely monitoring of our customers

inventory is not very accurate, because it generate BO

We are very happy to have found a partner like them in Mexico. They have a great team of experienced professionals who help us in our day to day and who have made our implementation in the country very agile and simple.

This software accomplish all basics for operations & it's intuitive

Needs to be integrated with different marketplaces

Hemos notado que nuestras entregas a los clientes finales han mejorado . Son entregas rápidas, seguras y mejoraron la calidad de entrega del producto .

Cubbo es una plataforma que te facilita el proceso de fulfillment con tus clientes finales. Facil de usar, rapido y eficaz.

El tiempo de respuesta sobre dudas de la plataforma puede tardar un poco . Cuando hay promociones como Hot Sale o Buen fin , las paqueterías tienden a tener muchos errores de entregas.

En general muy bien funciona muy bien la plataforma y nos ha ayudado en parte de nuestras operaciones

La integración con Shopify está muy bien desarrollada muy fácil de hacer la conexión y sincronizar la plataforma con nuestra tienda

Nos causa problemas cuando la gente ordena inventario que hay en ciudad de México pero no tenemos en Monterrey o algunos productos están en Monterrey y otros en ciudad de México lo cual generó envíos en los que tuvimos que mandar unos productos desde México y otros desde Monterrey incurriendo en doble costo creo que debería de haber una manera de saber qué inventario hay en cada almacén y separar los pedidos en los estados que atiende nuestra tienda en Monterrey si quieres pedir hacia allá que te diga que no hay inventario en Monterrey pero es algo creo un poco difícil de hacer con Shopify dado que Shopify ve el inventario completo de todos los almacenes pero tendríamos que buscar una manera de resolver para no incurrir en varios costos de envío

The software solution is very convenient. Support is also very good. Price wise they are very competitive

The integration was very easy and low maintenance. Beautiful interface Features keep improving Full process visibility Good ticket solving

Some of the troubleshooting errors form orders are still a little manual Wish the client fields within the orders were be more customizable

Cubbo has solved our logistics and fullfilment needs making it easier to focus on business development

This software has helped us manage our inventory in a simple way as well as shipments and order tracking. It is easy to use, intuitive and friendly

There are some features that I would like added like the ability to sort inventory by units or filter orders not just by order number but by date or purchased products

No me encanta que se actualiza frecuentemente

Lo que mas me gusta es la informacion completa y en el menor tiempo posible, que ademas puedo accesar con facilidad a las guias y retornos

Me gusta, a comparación con otras app web, Cubbo es muy completo y la integración con Shopify es completa.

Lo que me gustA más es sus funciones completas. Trabajamos con Shopify y la integración es muy completa, permite hacer de todo y mostrar todo tipo de estados. El soporte es maravilloso.

Tal vez es un poco confuso, es decir, la navegación en su aplicación web no es muy entendida. Debería ser más ordenada y más clara pero cuando uno ya lo conoce, es fácil. Al principio no.

Facil de usar y sencillo. La integracion fue rapida. Buen equipo de soporte.

No se pueden eliminar o esconder productos del inventario y hay varios productos que ya no manejamos y siguen ocupando espacio y se marcan como productos sin stock, no se ve tan limpio. Las notas de pedido no se registran, entonces si clientes especifican horarios de entrega o dan referencias adicionales, estas no llegan a la paqueteria.

Easy to use, effective solution to my logistics needs

How easy it was to integrate to my ecomemrce platform, and the fact it is a quick platform

Maybe pricing could be clearer, other than that everything was great.

Muy buen partner!

Hemos tenido ahorro en costos trabajando con Cubbo. Estamos muy contentos con la precisión y Velocidad de trabajo de Cubbo

No tenemos ninguna queja del servicio, todo OK.

A comparación de la empresa con la que estaba aliado comercialmente es 1000 veces mejor. Rápida, eficiente, sin errores de empaquetado.

Es muy intuitivo y rápido, fácil de manejar y el soporte es tremendo.

Podrían generar una appa para mayor eficacia.

Easy integration with shopify and user friendly

More visibility over the inventory. The rest is perfect.