Da Vinci Supply Chain Business Suite vs Endicia

Da Vinci Supply Chain Business Suite has 16 reviews and a rating of 4.5 / 5 stars vs Endicia which has 74 reviews and a rating of 3.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 / 5 (16)
3.77 / 5 (74)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
November 18, 2019
October 7, 2021
Pros/Cons
  • Pros

  • Well designed screens, excellent processes, excellent support, excellent tutorial section, speedy timing on requested projects with great follow up.
  • We like the ability to add locations, specific customer features and other customer specific scripts. EDI integration with our customers has been an important feature.
  • Cons

  • Although, I have seen other WMS that are much worse at this than Da Vinci.
  • There are few glitches that occur in the system but it rarely happens. When it does occur it is hard to pinpoint the issue as it has to be duplicated which more times than not it cannot be done.
  • Pros

  • Easy to use and track for business with a compatible price. It is very stable, rarely breaks down.
  • Saves all your addresses, easy to find contacts. A lot of customization available for labels, envelopes, etc.
  • Cons

  • Lousy customer service - inexplicable outages. Cumbersome return label process.
  • But here's our biggest complaint. The change required us to throw away all of our stamp materials AND to throw away all of our postage scales.
Pricing Range
Product Demo
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25 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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