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Cin7 Core vs Shoeboxed

Cin7 Core vs Shoeboxed

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Overall Rating
4.3 (711)
4.4 (227)
Ease-of-Use
4.2 / 5
4.4 / 5
Value for Money
4.3 / 5
4.3 / 5
Customer Support
4.4 / 5
4.5 / 5
Functionality
4.2 / 5
4.2 / 5
Last Review Written
December 5, 2024
December 23, 2024
Pros/Cons
  • Pros

  • Of the solutions we reviewed, DEAR best met all of these requirements, and we have been pleased with its performance.
  • The thing I love most about Dear is the ease of moving inventory between all of our 3PL's, manufacturers, and customers.
  • Simple to understand and very good integration with other software. Video tutorials were excellent for someone who understands ERP and wants to implement a solution very quickly.
  • Cons

  • The one thing we have trouble with is that it seems to troubleshoot every few months and stops synching our orders which we only notice a few days later.
  • New situation, shipstation integration just stopped working. Submitted a ticket with the error details and steps to reproduce.
  • I have to struggle to find a fault, really. I am sure there could be something, but I have yet to find it.
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  • Pros

  • I like that its easy to upload receipts and track mileage. Its very user friendly and I like that about it.
  • The ability to forward in receipts or take a picture with the app and automatically upload. I love that the app doesn't make you save the picture to your camera roll.
  • I really liked the concept of Shoeboxed and thought the interface was great, easy to use, and fit our needs at the time.
  • Cons

  • Customer service is HORRIBLE. I have called and emailed.
  • It takes all the work and dread out of a tedious task.
  • I hated how there's a cost to it. I literally can just take pictures of my receipts and make a folder to save money.
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Pricing Range
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$
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$
$
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$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos