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Cin7 Core vs Teamwork.com

Cin7 Core vs Teamwork.com

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Overall Rating
4.3 (707)
4.5 (872)
Ease-of-Use
4.2 / 5
4.3 / 5
Value for Money
4.3 / 5
4.4 / 5
Customer Support
4.4 / 5
4.5 / 5
Functionality
4.2 / 5
4.3 / 5
Last Review Written
August 11, 2024
September 3, 2024
Pros/Cons
  • Pros

  • Some of the features I enjoy the most about Dear, is the ease of use, and how everything is simply laid out, and easy to understand.
  • Simple to understand and very good integration with other software. Video tutorials were excellent for someone who understands ERP and wants to implement a solution very quickly.
  • The system is very user friendly and the support team is awesome. They are eager to help and always come through.
  • Cons

  • The one thing we have trouble with is that it seems to troubleshoot every few months and stops synching our orders which we only notice a few days later.
  • New situation, shipstation integration just stopped working. Submitted a ticket with the error details and steps to reproduce.
  • I have to struggle to find a fault, really. I am sure there could be something, but I have yet to find it.
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  • Pros

  • The features for tasking are useful and easy to work with. The knowledge base covers almost every topic and support is responsive, friendly and helpful.
  • I like the ability to assign tasks to my team members easily. I like the extension and the ability to turn what is on my screen into a task.
  • Tracking tasks on projects are top of the line with this software. Reporting and additional features are constantly improving but much better than Microsoft Projects or Smartsheet.
  • Cons

  • We killed email communication pertaining to project work completely. Nobody is allowed to communicate requests for work in email.
  • I thought this was a computer issue on my end, but other users talked about the same problem, so I would assume it's something Teamwork should look into.
  • This is always a deal-breaker for me, whenever the estimated time to setup and start using a product is long I am discouraged in using it.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos