DesktopShipper vs Trimble TMS

RATING:

4.6

(65)

DesktopShipper has 65 reviews and a rating of 4.6 / 5 stars vs Trimble TMS which has 27 reviews and a rating of 3.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (65)
3.6 (27)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
3 / 5
Last Review Written
December 8, 2023
August 8, 2022
Pros/Cons
  • Pros

  • What I like most about this software is the software's ability to choose shipper and service upon scanning and weighing the order.
  • Very easy to understand and work on it Integrations very easy.
  • Cons

  • Too many quirks, i.e. there can't be commas in certain columns or there has to be data in certain places even if redundant. Error message will pop up but won't inform user of what the error is.
  • The inability to bill clients at different rates. Although i think this is something that Desktop Shipper is working to make happen.
Read all user reviews
  • Pros

  • I like that it is easy to track not only the trailers but drivers as well.
  • They offer a hosted solution and have an *expensive* but semi integrated add on CRM module. Most legacy users are still server/premise based however.
  • Cons

  • So far the only complaints I have got from my techs is having to hit the post button every time they do something.
  • Every other aspect of this is bad. It takes users a year to learn it.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos