DispatchTrack Delivery Logistics Manager is a cloud-based delivery management solution that provides business across various industry verticals routing, tracking and workflow management functionalities, which help them to manage their business operations. It provides a central point of communication between drivers in the field and office staff helping them collaborate on different activities. DispatchTrack integrates with third-party systems that include Oracle, Microsoft SQL Server, MySQL, Microsoft Dynamics, NetSuite, Salesforce and more.

DispatchTrack's routing module helps organizations to manage and select routes for deliveries. The GPS tracking and dashboard deliver real-time updates on driver’s location and the status of the job they’re working on.

DispatchTrack offers an iOS and Android mobile applications for drivers that help them to manage various operations and access the solution from the field. Technicians can capture pictures and notes once a job is completed and send them back to the home office.

Support is offered via phone and email.



6 Reviews of DispatchTrack Delivery Logistics Manager

Overall rating

4.5 / 5 stars

Showing 1 - 6 of 6 reviews

November 2018

john from norris freight service

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

excellent system

Bob and the support staff there are excellent to work with.

Pros

simplifies much of what is done in the office, displays a real time image of what is going on, and the support team are excellent, always helpful, and best of all you don't need to call them often.

Cons

wish there were more tutorials on it, the help menu is clear, but like to be able to refresh on parts that are not used that much

July 2018

Carrie from Carrie’s Cleaning Service

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

July 2018

Works Well with Minimal Issues

Always had a positive experience with customer service and they have always been able to help us with a solution to any issues that we have had. Courteous and friendly, and are knowledgeable regarding their software.

Pros

Ease of tracking where employees are to best satisfy customers to ensure timely arrivals. Works with both Android and IOS mobile software.

Cons

Had issues with mapping a few times, as well as had to upgrade mobile devices associated with older mobile smart phones, however the upgrade was necessary anyway.

February 2018

Chris from Bob Mills Furniture

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Best decision on software we have made in a long time

Great product and solution for our furniture delivery and service process. Would highly recommend to anyone in the furniture industry.

Pros

Easy to use. Gives translucency to our staff on what is going on with our delivery trucks. Customer support is great and willing listen to you and work on solving issues that affect our business.

Cons

Not much. Only wish it was easier to get updates on the updates they install over time to make sure we take advantage of the.

October 2017

Ron from Turner Furniture Holding Corp

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

5 Years using Dispatch Track

This is the best tool out there to integrate your systems into for optimal distribution management. Their Product Teams are perpetually improving and reacting to customers' needs. Most importantly, DT keeps me informed 24/7 on all my devices.

Pros

DT has steadily kept their capabilities up with Google Maps offerings making routing and tracking...fast, accurate, and intuitive. Manipulating routes and stops is easily done. Customizing drop down selections forever match your particular elements. They steadily offer new reports rendering valuable feedback on delivery performance. DT is FAST.

Cons

I would like to see a training manual for each level user. If there is a DT newsletter, I'm unaware of it.

September 2017

Bhupendra from Flying green carriers pvt. Ltd.

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

September 2017

software is best for update an organisation data.

everything fine. it can work with minimum speed of internet and fetch better reports and MIS for good quality of data.

Pros

working step are fully easy to use. mostly like the track and dispatch system. i request you please update it with google maps.

March 2016

David from PDX Movers llc


Ease-of-use

2 of 5

Customer support

1 of 5

Functionality

3 of 5

March 2016

Best dispatching for final mile delivery, does have room for improveme

Pros

The ability to route and call customers makes for easy scheduling.

Cons

sometimes it hard to a clear picture on when improvements will be made.