DispatchTrack Delivery Logistics Manager software


DispatchTrack Delivery Logistics Manager is a cloud-based delivery management solution that provides business across various industry verticals routing, tracking and workflow management functionalities, which help them to manage their business operations. It provides a central point of communication between drivers in the field and office staff helping them collaborate on different activities. DispatchTrack integrates with third-party systems that include Oracle, Microsoft SQL Server, MySQL, Microsoft Dynamics, NetSuite, Salesforce and more.

DispatchTrack's routing module helps organizations to manage and select routes for deliveries. The GPS tracking and dashboard deliver real-time updates on driver’s location and the status of the job they’re working on.

DispatchTrack offers an iOS and Android mobile applications for drivers that help them to manage various operations and access the solution from the field. Technicians can capture pictures and notes once a job is completed and send them back to the home office.

Support is offered via phone and email.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

5 Reviews of DispatchTrack Delivery Logistics Manager

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  • Carrie from Carrie’s Cleaning Service

    Specialty: Transportation Equipment

    Number of employees: 2-10 employees

    July 2018

    Works Well with Minimal Issues

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Always had a positive experience with customer service and they have always been able to help us with a solution to any issues that we have had. Courteous and friendly, and are knowledgeable regarding their software.

    Pros

    Ease of tracking where employees are to best satisfy customers to ensure timely arrivals. Works with both Android and IOS mobile software.

    Cons

    Had issues with mapping a few times, as well as had to upgrade mobile devices associated with older mobile smart phones, however the upgrade was necessary anyway.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Chris from Bob Mills Furniture

    Specialty: Furniture / Home Decor

    Number of employees: 201-500 employees

    February 2018

    Best decision on software we have made in a long time

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great product and solution for our furniture delivery and service process. Would highly recommend to anyone in the furniture industry.

    Pros

    Easy to use. Gives translucency to our staff on what is going on with our delivery trucks. Customer support is great and willing listen to you and work on solving issues that affect our business.

    Cons

    Not much. Only wish it was easier to get updates on the updates they install over time to make sure we take advantage of the.

    This review was submitted organically. No incentive was offered
    Review Source
  • Ron from Turner Furniture Holding Corp

    Specialty: Furniture / Home Decor

    Number of employees: 201-500 employees

    October 2017

    5 Years using Dispatch Track

    Ease-of-use
    Functionality
    Quality
    Support

    This is the best tool out there to integrate your systems into for optimal distribution management. Their Product Teams are perpetually improving and reacting to customers' needs. Most importantly, DT keeps me informed 24/7 on all my devices.

    Pros

    DT has steadily kept their capabilities up with Google Maps offerings making routing and tracking...fast, accurate, and intuitive. Manipulating routes and stops is easily done. Customizing drop down selections forever match your particular elements. They steadily offer new reports rendering valuable feedback on delivery performance. DT is FAST.

    Cons

    I would like to see a training manual for each level user. If there is a DT newsletter, I'm unaware of it.

    This review was submitted organically. No incentive was offered
    Review Source
  • Bhupendra from Flying green carriers pvt. Ltd.

    Specialty: Other Durable Goods

    Number of employees: 201-500 employees

    September 2017

    software is best for update an organisation data.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    everything fine. it can work with minimum speed of internet and fetch better reports and MIS for good quality of data.

    Pros

    working step are fully easy to use. mostly like the track and dispatch system. i request you please update it with google maps.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • David from PDX Movers llc

    Specialty: 3rd Party Logistics (3PL)

    March 2016

    Best dispatching for final mile delivery, does have room for improveme

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The ability to route and call customers makes for easy scheduling.

    Cons

    sometimes it hard to a clear picture on when improvements will be made.

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