# DispatchTrack Software Reviews, Demo & Pricing - 2026 > Review of DispatchTrack Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/scm/dispatch-track-profile --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / DispatchTrack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/alternatives/) # DispatchTrack 2026: Benefits, Features & Pricing Wondering if DispatchTrack is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview DispatchTrack 4.5 [(34)](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/reviews/) Pricing Starting at $75.00 per year ### About DispatchTrack DispatchTrack is the leading end-to-end software for last mile logistics, and services over 60 million deliveries per year for companies ranging from 3 to 3000+ trucks. Companies in industries such as furniture/appliances, 3PL, building supplies, food distribution, grocery delivery, medical supplies, and auto-parts use DispatchTrack to provide excellent delivery service experiences and to optimize their operations. DispatchTrack is especially known for ease of use and simple rollouts. Despite being a complex and comprehensive end-to-end solution, customers have rolled out DispatchTrack to hundreds of locations in just a few weeks. Our dedicated customer success staff works with you hand-in-hand to make these rollouts successful. Our NPS score of 70 shows that customers love the long-term relationships we develop and truly be their partners. Key features include operational excellence components such as state-of-the-art route optimizer, mobile app for drivers, real-time dashboard to give 360-degree visibility, billing & settlement for drivers, and customer service components such as customer self-scheduling, real-time order tracker, time window and ETA notifications via p... hone, email and text to customers. We also support your COVID operations through contact-free pickup and delivery functionality. DispatchTrack integrates seamlessly with ERP, finance, and telematics systems via CSV, API, XML, JSON or EDI. Wondering if DispatchTrack is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## DispatchTrack User Interface ## Popular DispatchTrack Alternatives Main Product DispatchTrack 4.5 [(34)](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.48Value for money - 4.44Customer support - 4.47Functionality Pricing Starting at $75.00 per year Get Price Alternative Product [Transvirtual](https://www.softwareadvice.com/retail/transvirtual-profile/) 4.8 [(69)](https://www.softwareadvice.com/retail/transvirtual-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.64Value for money - 4.48Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [Freightview](https://www.softwareadvice.com/scm/freightview-profile/) 4.7 [(743)](https://www.softwareadvice.com/scm/freightview-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.62Value for money - 4.66Customer support - 4.48Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Shippo](https://www.softwareadvice.com/scm/shippo-profile/) 4.8 [(827)](https://www.softwareadvice.com/scm/shippo-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.78Value for money - 4.69Customer support - 4.65Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [ShipStation](https://www.softwareadvice.com/scm/shipstation-profile/) 4.6 [(959)](https://www.softwareadvice.com/scm/shipstation-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.45Value for money - 4.32Customer support - 4.45Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [ShippyPro](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/) 4.7 [(155)](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.27Value for money - 4.58Customer support - 4.57Functionality Pricing Starting at €159.00 per month Get Price ## DispatchTrack Pricing and Plans Starting price: $75.00 per year Free Trial Free Version Basic $75.00 per user, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DispatchTrack Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of DispatchTrack 3PL Management Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Escalation API Appointment Management Automated Scheduling Barcode Recognition Barcode/Ticket Scanning Billing Rate Management Carrier Management Cash on Delivery Communication Management Compliance Management CRM Customer Database Customer Experience Management Customer Management Customer Portal Customizable Fields Customizable Forms Customizable Templates Data Import/Export Delivery Tracking Digital Signature Dispatch Management Document Management Drag & Drop Driver ETA Driver Management EDI Email Alerts Emergency Dispatch Employee Management File Storage Fleet Management For Freight Operations For Restaurants Fuel Management Fuel Tracking Geofencing Geographic Maps Geolocation Historical Reporting Import/Export Management Live Driver Tracking Location Tracking Maintenance Management Maintenance Scheduling Mileage Tracking Mobile Alerts Mobile App Mobile Signature Capture Monitoring Multi-Location Order Entry Order Management Order Tracking Payment Collection in the Field Performance Metrics Predictive Analytics Price/Margin Management Progress Tracking Proof of Delivery QuickBooks Integration Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Updates Recurring Tasks Reporting/Analytics Reporting & Statistics Returns Management Route History Route Management Route Optimization Scheduling Search/Filter Self Service Portal Shipment Tracking Shipping Management SMS Messaging Status Tracking Strategic Planning Surveys & Feedback Task Management Task Scheduling Territory Management Third-Party Integration Third-Party Integrations Transportation Management Vehicle Tracking Warehouse Management Workflow Management ## DispatchTrack Integrations NetSuite Integration rated undefined from -1 review STORIS Integration rated undefined from -1 review Plivo Integration rated undefined from -1 review SAP HANA Cloud Integration rated undefined from -1 review Podium Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review See all 8 integrations ## DispatchTrack User Reviews Overall Rating 4.5 Ratings Breakdown 5 65% 4 26% 3 9% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.5 Customer support 4.4 Functionality 4.5 Andre L. Verified reviewer Consumer Electronics 10000+ employees Used other for less than 6 months Review source Reviewed July 2019 Stay on-time with this software 5 Saving customers time by staying on track and delivering updates along the way. Saving businesses money by not wasting delivery drivers time or gas Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Listen the customer communication feature is awesome. Schedule appointments with ease, give customers a delivery ETA the day off, lastly have the customer confirm the scheduled delivery now that is full circle awesomeness. Cons: I haven't run into problematic issues while implementing or using this software Read More GM Gustavo M. Verified reviewer Logistics and Supply Chain 51-200 employees Used daily for less than 6 months Review source Reviewed April 2024 Best routing app in the market. 5 Excellent. Great software that integrates the company with our employees. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The accessibility to routes from my phone, multiple users with one account. Cons: The number of necessary steps to set up a route. Reasons for switching to DispatchTrack Better software and price. Real time connections. Read More DV David V. Verified reviewer Logistics and Supply Chain Used unspecified for less than 2 years Review source Reviewed March 2016 Best dispatching for final mile delivery, does have room for improveme 2 Ratings Breakdown 2 Ease of use 1 Customer support 3 Functionality Pros: The ability to route and call customers makes for easy scheduling. Cons: sometimes it hard to a clear picture on when improvements will be made. Read More AR ANDRES R. Verified reviewer Furniture 51-200 employees Used daily for more than 2 years Review source Reviewed March 2025 STORIS IS GREAT PRODUCT 4 Great experience over all and great tech support. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Great product and very easy to use all around, Cons: Sometimes it may not link the routes but nothing critical Read More ZG Zev G. Verified reviewer Retail 51-200 employees Used daily for more than 2 years Review source Reviewed July 2021 We use the general portal and individual portals for different delivery companies 5 We use it to track the dozens of different deliveries handled by several different delivery teams who utilize DT Ratings Breakdown 5 Ease of use 4 Functionality Pros: The ability to track ongoing deliveries and the route. The upload of pictures and receiving the signed PODs. Cons: I didn't like that the disclaimer doesn't seem to be auto enabled. Printing PODs also don't seem to have the headers of each delivery company in the 360 version. However these are minor issues and can be resolved Read More SE Susan E. Verified reviewer Furniture 11-50 employees Used daily for more than 2 years Review source Reviewed February 2020 Saves resources and aids with accountability. 5 Increased efficiency, less overtime, less fuel used. We know where our truck is at all times. We were able to provide proof that our truck did not cause damage to a building because of the GPS feature. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We use this to route our delivery truck each morning. We have been able to make more deliveries and use less fuel and labor because of the increased efficiency. Cons: Some initial bugs with the ipad interface. Works best on non-apple products. Reasons for choosing DispatchTrack This was recommended to us by another furniture dealer. Read More RD Ron D. Furniture 201-500 employees Used daily for more than 2 years Review source Reviewed October 2017 5 Years using Dispatch Track 5 This is the best tool out there to integrate your systems into for optimal distribution management. Their Product Teams are perpetually improving and reacting to customers' needs. Most importantly, DT keeps me informed 24/7 on all my devices. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: DT has steadily kept their capabilities up with Google Maps offerings making routing and tracking...fast, accurate, and intuitive. Manipulating routes and stops is easily done. Customizing drop down selections forever match your particular elements. They steadily offer new reports rendering valuable feedback on delivery performance. DT is FAST. Cons: I would like to see a training manual for each level user. If there is a DT newsletter, I'm unaware of it. Read More CD Chris D. Furniture 201-500 employees Used daily for more than 2 years Review source Reviewed February 2018 Best decision on software we have made in a long time 5 Great product and solution for our furniture delivery and service process. Would highly recommend to anyone in the furniture industry. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use. Gives translucency to our staff on what is going on with our delivery trucks. Customer support is great and willing listen to you and work on solving issues that affect our business. Cons: Not much. Only wish it was easier to get updates on the updates they install over time to make sure we take advantage of the. Read More CB Carrie B. Verified reviewer Industrial Automation 2-10 employees Used daily for less than 12 months Review source Reviewed July 2018 Works Well with Minimal Issues 4 Always had a positive experience with customer service and they have always been able to help us with a solution to any issues that we have had. Courteous and friendly, and are knowledgeable regarding their software. Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: Ease of tracking where employees are to best satisfy customers to ensure timely arrivals. Works with both Android and IOS mobile software. Cons: Had issues with mapping a few times, as well as had to upgrade mobile devices associated with older mobile smart phones, however the upgrade was necessary anyway. Read More Pamela M. Verified reviewer Education Management 501-1000 employees Used monthly for less than 6 months Review source Reviewed August 2019 Great for customer experiences 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Customers appreciate the experience given by this product. Amazing field service updates, know exactly when your rep is supposed to arrive on location . The automation and emailing work pretty well also. Cons: I didn’t notice any features that were less than desirable with this product thus far. You definitely need it in your toolbox Read More Showing 1 - 10 of 34 Reviews [See All Reviews](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/reviews/) ## DispatchTrack Popular Comparisons [Transvirtual vs DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/vs/transvirtual/)[Freightview vs DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/vs/freightview/)[Shippo vs DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/vs/shippo/)[ShipStation vs DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/vs/shipstation/)[ShippyPro vs DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/vs/shippypro/)[Motive vs DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/vs/motive/)[PitneyShip vs DispatchTrack](https://www.softwareadvice.com/compare/107454-dispatchtrack/vs/240453-PitneyShip/) [Compare All Alternatives](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/alternatives/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **517** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1462) Recently recommended **215** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (68) Recently recommended **126** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.3** (335) Recently recommended **118** times Stuck Between Options? Our experts can help you compare DispatchTrack with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice