--- title: "DispatchTrack Software Reviews, Demo & Pricing - 2026" description: "Review of DispatchTrack Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scm/dispatch-track-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / DispatchTrack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/alternatives/) # DispatchTrack Review From $75/year 1 plan Wondering if DispatchTrack is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview DispatchTrack 4.5 [(34)](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/reviews/) Pricing Starting at $75.00 per user per year ### About DispatchTrack DispatchTrack is the leading end-to-end software for last mile logistics, and services over 60 million deliveries per year for companies ranging from 3 to 3000+ trucks. Companies in industries such as furniture/appliances, 3PL, building supplies, food distribution, grocery delivery, medical supplies, and auto-parts use DispatchTrack to provide excellent delivery service experiences and to optimize their operations. DispatchTrack is especially known for ease of use and simple rollouts. Despite being a complex and comprehensive end-to-end solution, customers have rolled out DispatchTrack to hundreds of locations in just a few weeks. Our dedicated customer success staff works with you hand-in-hand to make these rollouts successful. Our NPS score of 70 shows that customers love the long-term relationships we develop and truly be their partners. Key features include operational excellence components such as state-of-the-art route optimizer, mobile app for drivers, real-time dashboard to give 360-degree visibility, billing & settlement for drivers, and customer service components such as customer self-scheduling, real-time order tracker, time window and ETA notifications via p... hone, email and text to customers. We also support your COVID operations through contact-free pickup and delivery functionality. DispatchTrack integrates seamlessly with ERP, finance, and telematics systems via CSV, API, XML, JSON or EDI. Wondering if DispatchTrack is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## DispatchTrack User Interface ## Popular DispatchTrack Alternatives Main Product DispatchTrack 4.5 [(34)](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.48Value for money - 4.44Customer support - 4.47Functionality Pricing Starting at $75.00 per year Get Price Alternative Product [Transvirtual](https://www.softwareadvice.com/retail/transvirtual-profile/) 4.8 [(72)](https://www.softwareadvice.com/retail/transvirtual-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.63Value for money - 4.43Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Freightview](https://www.softwareadvice.com/scm/freightview-profile/) 4.7 [(743)](https://www.softwareadvice.com/scm/freightview-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.62Value for money - 4.66Customer support - 4.48Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Shippo](https://www.softwareadvice.com/scm/shippo-profile/) 4.8 [(827)](https://www.softwareadvice.com/scm/shippo-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.78Value for money - 4.69Customer support - 4.65Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [ShipStation](https://www.softwareadvice.com/scm/shipstation-profile/) 4.6 [(960)](https://www.softwareadvice.com/scm/shipstation-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.45Value for money - 4.32Customer support - 4.45Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [ShippyPro](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/) 4.7 [(157)](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.28Value for money - 4.58Customer support - 4.57Functionality Pricing Starting at €159.00 per month Get Price ## DispatchTrack Pricing and Plans Starting price: $75.00 per year Free Trial Free Version Basic $75.00 per user, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DispatchTrack Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of DispatchTrack 3PL Management Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Escalation API Appointment Management Automated Scheduling Barcode Recognition Barcode/Ticket Scanning Billing Rate Management Carrier Management Cash on Delivery Communication Management Compliance Management CRM Customer Database Customer Experience Management Customer Management Customer Portal Customizable Fields Customizable Forms Customizable Templates Data Import/Export Delivery Tracking Digital Signature Dispatch Management Document Management Drag & Drop Driver ETA Driver Management EDI Email Alerts Emergency Dispatch Employee Management File Storage Fleet Management For Freight Operations For Restaurants Fuel Management Fuel Tracking Geofencing Geographic Maps Geolocation Historical Reporting Import/Export Management Live Driver Tracking Location Tracking Maintenance Management Maintenance Scheduling Mileage Tracking Mobile Alerts Mobile App Mobile Signature Capture Monitoring Multi-Location Order Entry Order Management Order Tracking Payment Collection in the Field Performance Metrics Predictive Analytics Price/Margin Management Progress Tracking Proof of Delivery QuickBooks Integration Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Updates Recurring Tasks Reporting/Analytics Reporting & Statistics Returns Management Route History Route Management Route Optimization Scheduling Search/Filter Self Service Portal Shipment Tracking Shipping Management SMS Messaging Status Tracking Strategic Planning Surveys & Feedback Task Management Task Scheduling Territory Management Third-Party Integration Third-Party Integrations Transportation Management Vehicle Tracking Warehouse Management Workflow Management ## DispatchTrack Integrations NetSuite Integration rated undefined from -1 review STORIS Integration rated undefined from -1 review Plivo Integration rated undefined from -1 review SAP HANA Cloud Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review Samsara Integration rated undefined from -1 review See all 7 integrations ## DispatchTrack User Reviews ## DispatchTrack customer ratings - Overall rating: 4.5/5 - Total reviews: 34 ### Rating distribution - 5 stars: 22 reviews (65%) - 4 stars: 9 reviews (26%) - 3 stars: 3 reviews (9%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.5/5 - Customer support: 4.4/5 - Functionality: 4.5/5 --- ### Stay on-time with this software - Overall rating: 5/5 - Reviewer: Andre L. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 10000+ employees - Product usage: Used other for less than 6 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Saving customers time by staying on track and delivering updates along the way. Saving businesses money by not wasting delivery drivers time or gas #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Listen the customer communication feature is awesome. Schedule appointments with ease, give customers a delivery ETA the day off, lastly have the customer confirm the scheduled delivery now that is full circle awesomeness. #### Cons I haven't run into problematic issues while implementing or using this software --- ### Best routing app in the market. - Overall rating: 5/5 - Reviewer: Gustavo M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent. Great software that integrates the company with our employees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The accessibility to routes from my phone, multiple users with one account. #### Cons The number of necessary steps to set up a route. #### Reasons for switching to DispatchTrack Better software and price. Real time connections. --- ### Best dispatching for final mile delivery, does have room for improveme - Overall rating: 2.5/5 - Reviewer: David V. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Product usage: Used unspecified for less than 2 years - Reviewed: March 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The ability to route and call customers makes for easy scheduling. #### Cons sometimes it hard to a clear picture on when improvements will be made. --- ### STORIS IS GREAT PRODUCT - Overall rating: 4/5 - Reviewer: ANDRES R. - Verified reviewer: Yes - Industry: Furniture - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Great experience over all and great tech support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great product and very easy to use all around, #### Cons Sometimes it may not link the routes but nothing critical --- ### We use the general portal and individual portals for different delivery companies - Overall rating: 5/5 - Reviewer: Zev G. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use it to track the dozens of different deliveries handled by several different delivery teams who utilize DT #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The ability to track ongoing deliveries and the route. The upload of pictures and receiving the signed PODs. #### Cons I didn't like that the disclaimer doesn't seem to be auto enabled. Printing PODs also don't seem to have the headers of each delivery company in the 360 version. However these are minor issues and can be resolved --- ### Saves resources and aids with accountability. - Overall rating: 5/5 - Reviewer: Susan E. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Increased efficiency, less overtime, less fuel used. We know where our truck is at all times. We were able to provide proof that our truck did not cause damage to a building because of the GPS feature. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use this to route our delivery truck each morning. We have been able to make more deliveries and use less fuel and labor because of the increased efficiency. #### Cons Some initial bugs with the ipad interface. Works best on non-apple products. #### Reasons for choosing DispatchTrack This was recommended to us by another furniture dealer. --- ### 5 Years using Dispatch Track - Overall rating: 5/5 - Reviewer: Ron D. - Industry: Furniture - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered This is the best tool out there to integrate your systems into for optimal distribution management. Their Product Teams are perpetually improving and reacting to customers' needs. Most importantly, DT keeps me informed 24/7 on all my devices. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros DT has steadily kept their capabilities up with Google Maps offerings making routing and tracking...fast, accurate, and intuitive. Manipulating routes and stops is easily done. Customizing drop down selections forever match your particular elements. They steadily offer new reports rendering valuable feedback on delivery performance. DT is FAST. #### Cons I would like to see a training manual for each level user. If there is a DT newsletter, I'm unaware of it. --- ### Best decision on software we have made in a long time - Overall rating: 5/5 - Reviewer: Chris D. - Industry: Furniture - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered Great product and solution for our furniture delivery and service process. Would highly recommend to anyone in the furniture industry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Gives translucency to our staff on what is going on with our delivery trucks. Customer support is great and willing listen to you and work on solving issues that affect our business. #### Cons Not much. Only wish it was easier to get updates on the updates they install over time to make sure we take advantage of the. --- ### Works Well with Minimal Issues - Overall rating: 4/5 - Reviewer: Carrie B. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Always had a positive experience with customer service and they have always been able to help us with a solution to any issues that we have had. Courteous and friendly, and are knowledgeable regarding their software. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Ease of tracking where employees are to best satisfy customers to ensure timely arrivals. Works with both Android and IOS mobile software. #### Cons Had issues with mapping a few times, as well as had to upgrade mobile devices associated with older mobile smart phones, however the upgrade was necessary anyway. --- ### Great for customer experiences - Overall rating: 5/5 - Reviewer: Pamela M. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customers appreciate the experience given by this product. Amazing field service updates, know exactly when your rep is supposed to arrive on location . The automation and emailing work pretty well also. #### Cons I didn’t notice any features that were less than desirable with this product thus far. You definitely need it in your toolbox --- Showing 1 - 10 of 34 Reviews [See All Reviews](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/reviews/) ## DispatchTrack Popular Comparisons [Transvirtual vs DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/vs/transvirtual/)[Freightview vs DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/vs/freightview/)[Shippo vs DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/vs/shippo/)[ShipStation vs DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/vs/shipstation/)[ShippyPro vs DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/vs/shippypro/)[Motive vs DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/vs/motive/)[PitneyShip vs DispatchTrack](https://www.softwareadvice.com/compare/107454-dispatchtrack/vs/240453-PitneyShip/) [Compare All Alternatives](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/alternatives/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2743) Recently recommended **605** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (828) Recently recommended **155** times [WEX Field Service Management](https://www.softwareadvice.com/crm/payzer-profile/) **4.6** (64) Recently recommended **130** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.3** (339) Recently recommended **128** times Stuck Between Options? 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