BILL Spend & Expense (Formerly Divvy)

RATING:

4.7

(414)

About BILL Spend & Expense (Formerly Divvy)

Divvy from BILL is a spend and expense management solution that gives small and midsize businesses the credit they need and helps them save time and money by automating expense reports, budgets, and reimbursement processing — all in one place. Our free software and card combination provides real-time insight into employee spending, and better fraud protection with virtual cards. With Divvy, you can: Automate expense reports: Expenses are ready to upload immediately saving you time - no need to reconcile credit card statements with your expense management system. Improve employee spend management: Take control of your business budgets and say goodbye to the “spend now, ask forgiveness later” mentality. Manage payments and subscriptions: Create a separate card for eac...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

BILL Spend & Expense (Formerly Divvy) Pricing

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BILL Spend & Expense (Formerly Divvy) Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for BILL Spend & Expense (Formerly Divvy)

1 - 5 of 413 Reviews

Bailey

Medical Devices, 11 - 50 employees

Used less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2020

Divvy - business credit cards as they should be

User Profile

Zachary

Verified reviewer

Accounting, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2018

The best software our company purchased in 2018!

Overall, Divvy has enabled my company to gain WAY better insight into where dollars are going. We now know where we are over-budgeting and under-budgeting each month. Divvy makes tracking business expenses fun — I never thought I'd say that!

PROS

I first learned about Divvy via the daily business newsletter, Morning Brew. I was in disbelief that the product was totally free, so I scheduled a demo call. As it turns out, Divvy really is TOTALLY free. The app is incredibly user friendly and switching/updating budgets is surprisingly easy. But while the app interface is nice, the push notifications are wonderfully helpful, and Divvy travel has us saying bye-bye to Expedia, the REAL value our agency has found in using Divvy is the virtual card feature. As the Director of Marketing Strategy at a small Marketing Technology Agency, I manage a team of people who run a plethora of digital ads campaigns for numerous clients in any given month. Divvy's virtual card feature allows us to manage media buys on behalf of our clients without needing to open 100+ credit cards (or require the client to use their card). So, we're able to manage our clients' monthly spend and charge them a small admin fee (for putting the spend on our cards) without incurring ANY credit card fees.

CONS

Honestly, there are really only two things I dislike about Divvy: 1. That there isn't a Divvy for PERSONAL spending (I've been Googling looking for something like this for the past few weeks now...nothing seems to exist!) 2. The saving a receipt feature/adding notes feature is a little spotty at times. I find that I often need to go back into a purchase and re-upload the photo of the receipt/re-type my note. Hopefully this is a bug that gets worked out with the next app update.

Vendor Response

Hi Zachary, Thanks for the feedback! I've sent your feedback regarding the photo receipt uploads to the director of product, and he's looking into a way to improve that process and ideally ensure that it never happens again. Just wanted to thank you personally for joining the Divvy family of happy customers, and for taking the time to leave a great review! -Mark

Replied December 2018

Anna

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Great program, simplifies expense tracking!

even though its a newer company, we love Divvy. Their customer service and support teams always do their best to make it a comfortable process for all users.

PROS

simplifies expense tracking, reimbursements, receipt collecting, approval process

CONS

its newer so working out bugs still. I don't really think this is a big con, but its what I could think of

Reason for choosing BILL Spend & Expense (Formerly Divvy)

simplicity. Concur was way too robust for what we needed

Reasons for switching to BILL Spend & Expense (Formerly Divvy)

at the time, expensify didn't have a corporate card. They do now, but we've learned how much easier and cleaner DIvvy is

Erin

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2024

Buyer Beware!!!

So fare it has been so bad, that we are considering going back to paper reimbursement forms and paying our employees on the payables side. At least they would receive their money sooner!

PROS

I liked the idea of using the app and making expense re-imbursements easier for the employees.

CONS

Unfortunately, the execution has been a nightmare! People cannot log in, the managers cannot see the details of what the expense is for. Employees have to wait over 2 weeks to get their money. There are not enough approval levels for our company policies. And don't even get me started on the customer service! Half the time they cannot even understand English. Even if they understand what you are saying, they have no idea how to fix it!

Reason for choosing BILL Spend & Expense (Formerly Divvy)

We were already buying bill.com for AP. The payables side has been great. My only complaint about that is that there is no customer service number. You have to wait for them to call you back at their convenience like I have time to sit around waiting for a phone call. They usually call when I am in another meeting so it takes hours to get simple questions answered.

Vendor Response

Thank you for providing feedback, Erin. We appreciate knowing that you were wanting an app that makes re-imbursements easier for employees. We are sorry to hear about your frustrations with them not being able to login, waiting to be paid, lack of approval levels and the concerns you had with reaching customer service. You can contact us at 1(435)731-5078 between Monday-Friday 7am MST-5pm MST for assistance at any time.

Replied February 2024

Karly

E-Learning, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

Budget Tracking and Purchasing

PROS

I love using this app so I can purchase what I need and record everything. I also love that I can see how much money is left in each budget so I always know how much money there is left. If I forgot to upload a receipt, I immediately get a notification from Divvi to remember to upload the receipt. It is also very easy to request more money in a budget if needed!

CONS

You must check while budget you have selected BEFORE going and purchasing something.

Vendor Response

Thank you, Karly, for your five star review of our app! We are thrilled that you love this app for recording everything you purchase and are able to see how much is left. Also that the reminders to upload receipts are helpful and that it is easy to request more money when needed. We appreciate your feedback on having to select which budget you are on before making a purchase. We will pass this on to our product team. Please continue to provide any feedback that you might have.

Replied February 2024