Value for Money
Centralized Procurement, guaranteed on contract pricing, ease of use for our purchasing community, flexibility with vendors regarding landing page, for example our computer hardware vendor landing page contain all of the configurations acceptable and supportable to our Office of Information Technology team.
Challenges setting up new vendors. Lack of response from ESM regarding on boarding new vendors . Not software related challenges with billing process and ESM's ability to identify our payments with the documentation they request for payment processing.