ESM Purchase

RATING:

4.50

About ESM Purchase

EasyPurchase by ESM Solutions is a cloud-based procurement management solution for higher education institutions, K-12 school districts, state and local governments and mid-size commercial businesses. The solution allows users to configure bids, RFPs and RFQs. Users can create their own templates and add new sections like checkboxes, questions, pricing matrices, attachments and information sections. The solution enables users to publish RFx to multiple lists of prospective suppliers and invite vendors based on their geographic location. Vendors receive a notification of the RFx and they can submit their response electronically through a vendor portal. ESM’s eProcurement solution automates business processes and supports approval-routing, payment options, reporting ...

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ESM Purchase Reviews

Overall Rating

4.50

Ratings Breakdown

(1)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

4.5

Most Helpful Reviews for ESM Purchase

2 Reviews

Write a Review

Stacey

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed May 2019

Best option for smaller institutions

Very happy

PROS

As a small org/inst this software and customer support cannot be beat! We are able to add suppliers in our portal frequently and the process is seamless. The buyers can all use the software seamlessly. The staff is super supportive. Great company.

CONS

It would be nice to have more control over setting up your home page for your org.

Ahrea

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2017

Mostly good.

PROS

Centralized Procurement, guaranteed on contract pricing, ease of use for our purchasing community, flexibility with vendors regarding landing page, for example our computer hardware vendor landing page contain all of the configurations acceptable and supportable to our Office of Information Technology team.

CONS

Challenges setting up new vendors. Lack of response from ESM regarding on boarding new vendors . Not software related challenges with billing process and ESM's ability to identify our payments with the documentation they request for payment processing.

Vendor Response

Thank you for the review! That's good constructive feedback based on your past experience, which allows us to continue to improve our processes going forward. We appreciate your response.

Replied December 2017