--- title: "Easyship Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Easyship. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Easyship is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/easyship-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Shipping Software](https://www.softwareadvice.com/scm/shipping-comparison/) / [Easyship](https://www.softwareadvice.com/scm/easyship-profile/) / Easyship Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/easyship-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/easyship-profile/alternatives/) # Easyship User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 288 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 198 reviews (69%) - 4 stars: 48 reviews (17%) - 3 stars: 16 reviews (6%) - 2 stars: 3 reviews (1%) - 1 star: 23 reviews (8%) ### Most mentioned pros - We use Easyship specifically to manage international shipments for our EU 3PL operations, and it has been a reliable solution for our needs. - Their customer support is impressively fast, providing timely updates and keeping you fully informed on all progress in a professional and dependable way. - Easyship has made international shipping far more accessible for my business, and the onboarding support from [sensitive content hidden] was genuinely exceptional. ### Most mentioned cons - Occasionally, multiple glitches can occur at the same time, which may disrupt the processing and timely shipment of orders. - Unlike Amazon, Shopify, Walmart, and eBay, which have never faced the negative issues artificially created by FedEx, it seems that Easyship can't do much to prove the client is right. - its pricing structure, which can be complex and may not always offer the best rates for smaller shipments or businesses with lower shipping volumes. ## Easyship customer reviews Showing reviews 1-25 of 288 (page 1). ### Reliable, Secure, and Perfect for Small Business Shipping - Overall rating: 5/5 - Reviewer: Mohammed A. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Easyship has been excellent. It’s a secure, reliable, and feature-rich solution for managing shipping and delivery for my business. It saves me time, reduces errors, and helps me provide a better service to my customers. The combination of strong security features, great value for money, and outstanding customer support makes it one of the best tools I’ve used for shipping management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easyship offers excellent customer support, competitive shipping rates, and a very easy-to-use platform. I appreciate how secure the system feels, with clear tracking updates and reliable delivery management. The ability to print labels for both domestic and international shipments in one place saves a lot of time. For small businesses like mine, the integration with e-commerce platforms makes managing orders and shipments much more efficient. #### Cons There’s not much to dislike. Sometimes tracking updates can take a little time to appear, but the customer support team is quick to confirm shipment status whenever I ask. #### Vendor response Thanks for choosing Easyship! Replied August 2025 --- ### Intuitive and effective shipping platform - Overall rating: 5/5 - Reviewer: Jonathan G. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Very positive experience, has been helpful for us to reach our shipping goals and keep track of shipments. Overall has been a good partner for our shipping needs! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to use software, intuitive and clear UI. Shipment creation is easy, clear, and hassle free. Provides a lot of useful shipping data for tracking shipping spend. Shipments are very easy to navigate and the search function has many different vectors. Customer service has been prompt and helpful when needed. #### Cons EasyShip does not support some kinds of lithium battery shipments, so if you ship lithium batteries you will have some limitations. #### Reasons for switching to Easyship Software was out of date and difficult to use, frequently crashed and broke with very update #### Vendor response Thanks for choosing Easyship! Replied April 2025 --- ### Best for international shipments - Overall rating: 4/5 - Reviewer: Paula K. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered I now mostly use for international shipments Would be good if we were notified when local couriers stop work with them #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy to use Free integration with Shopify that works great for customers Great international service #### Cons Local delivery options are not as good Confusing when issues with couriers as EasyShip advise to contact the courier directly and the couriers most of the time will advise to contact EasyShip --- ### Reliable International Shipping Solution for Shopify - Overall rating: 5/5 - Reviewer: Matt V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We use Easyship specifically to manage international shipments for our EU 3PL operations, and it has been a reliable solution for our needs. The Shopify integration works smoothly, making it easy to route orders and manage international shipping requirements without adding complexity to our fulfillment process. The platform provides good visibility into shipments and helps simplify coordination between our store and fulfillment partners. Whenever we've needed assistance, the support team has been responsive and helpful. Overall, Easyship has been a valuable part of our international fulfillment workflow, and we would recommend it to merchants looking for a streamlined way to manage global shipping through Shopify. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easyship has made it much easier for us to manage international shipments to our EU 3PL directly from Shopify. The integration is straightforward, reliable, and provides clear visibility into our international fulfillment process. We especially appreciate how it simplifies shipping logistics and helps us efficiently coordinate orders between our store and our European fulfillment partner. #### Cons We have had a positive experience overall. The only area for improvement would be additional reporting and visibility tools for monitoring international shipments and fulfillment performance across multiple regions. Otherwise, the platform has met our needs well. #### Vendor response Thank you for choosing Easyship! Replied June 2026 --- ### Up to now very good! Good rates effective support team - Overall rating: 5/5 - Reviewer: Fred s. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Still testing good for now easy integration system works well and good support clear billing and helpful staff #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Well coded website - ship with canada post - billing reports very easy to understand and simple straight to the point #### Cons Subscription price a little high and phone support would be appreciated for all paid subscriptions... #### Reasons for choosing Easyship too expensive rates were not good....... #### Reasons for switching to Easyship Horrible communication with clickship and never resolve issues when they occur - random fees and back billing with limited explications #### Vendor response Thank you for choosing Easyship! Replied July 2025 --- ### Not so easyship - Overall rating: 1/5 - Reviewer: Alex H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Awful, the most shocking customer service especially [sensitive content hidden], he must have been taught customer service by [sensitive content hidden] #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros There is not any pros, the most shocking company I have ever used, with a complete lack of communication. I cannot believe I had to give a star, it made me sick. #### Cons They smashed my delivery from overseas, I finally got the insurance payout approved which was paid to easyship and I am still trying to get it paid to my bank account. #### Reasons for switching to Easyship As dated shocking service and customer service #### Vendor response Hi Alex, I'm sorry to hear about your experience. Our team have reached out to you to help find a resolution. If there's anything I can do in the meantime, please email me at tom@easyship.com. Best, Tom, Co-founder @Easyship Replied June 2025 --- ### Awesome service - Overall rating: 5/5 - Reviewer: Louis-Emmanuel I. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered They are great. The service is very efficient and convenient. I recommend working with Easy Shop. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They answer very fast and are always available. They provide precise and clear information and fix any issue very quickly ! The service is top notch. #### Cons Nothing at all. Or maybe, since I have to write something, the look and feel of their application website could be better. But it works perfectly and that's all a seller is asking for. #### Reasons for choosing Easyship Because they answered faster to my demands and the other alternative I tried first didn't work right away. It needed configuration and knowing that was opaque. I didn't know if it didn't worked or if I needed to make a little setup. I tried to call them. They didn't pick up. I switched. #### Vendor response Thanks for choosing Easyship! Replied April 2025 --- ### Great customer service - Overall rating: 5/5 - Reviewer: Sophie R. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Quick customer support response with clear instructions. The representative, [sensitive content hidden], provide screen shots of what needed to be done and it worked in a few minutes. #### Cons I find Easyship complicated to use, but at least there's great customer support and I hope to familiarize with the service more. #### Reasons for choosing Easyship For the growth possibilities and the ability to ship abroad. #### Vendor response Thank you for choosing Easyship! Replied October 2025 --- ### Easyship is the best option for small business shipping needs! - Overall rating: 5/5 - Reviewer: Marcia C. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I am very grateful for this wonderful service! It offers the best rates for multiple couriers and shipping services and when I needed support they were fast and efficient. Thank you so much and keep up the great work! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love using Easyship. It offers the best shipping rates and amazing support. #### Cons Some of the couriers may have incorrect shipping time estimates. #### Reasons for switching to Easyship Best service options and rates from easyship. #### Vendor response Thank you for choosing Easyship! Replied March 2025 --- ### Wonderful customer support - Overall rating: 5/5 - Reviewer: Dawei D. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works really well. I also really love the support, highly qualified experts are available on chat even on weekends. #### Cons I don't really have anything negative to say. Easyship has been working well for my commerce application. I switched from another company, and I am happy with it. #### Reasons for switching to Easyship Shippo had a limit of orders that can be placed through my website #### Vendor response Thanks for choosing Easyship! Replied May 2025 --- ### If it has your rates it will meet your needs! - Overall rating: 5/5 - Reviewer: Pablo G. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Yeah, definitely some quirks, but having used a few shipping tools, If it has the rates you need its definitely one of the better tools! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The UI is really user friendly, and its really reactive. #### Cons There's a lot of unintended behavior, and it requires a bit of digging but everyones really responsive and the issues are always resolved. #### Reasons for switching to Easyship Other tool was experiencing problems and needed a quick solution. #### Vendor response Thanks for choosing Easyship! Replied March 2025 --- ### Easyship really is...Easy - Overall rating: 5/5 - Reviewer: Gareth N. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered very positive overall, had a good onboarding meeting, and the online chat was available when i needed it. 10/10 so far! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros so much better than shipstation which is a nightmare. #### Cons nothing so far - i dont think having 'basic' and 'advanced' is useful. maybe for automated shipping things? #### Reasons for switching to Easyship because shipstation software was messy, not intuitive and they reccomeneded terrible couriers that lost our packages. #### Vendor response Thanks for choosing Easyship! Replied February 2025 --- ### Lover over $1000 and a package... shipper beware! - Overall rating: 1/5 - Reviewer: Matthew S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Paid for shipping with pre-paid duties in Nov 2024 shipped and package is held by customs for non-payment of duties no help provided, 3 months later no package customs lists as "abandoned" and I will not get it returned. I've lost the package and shipping and duties insurance was a scam and doesn't cover customs issues... no help from easyShip and Sadhwik from EasyShip simply says If I need more help I need to upgrade my subscription to get more help... no I paid you for a label and pre-paid duties you should resolve those issues I'm out over $1000 with nothing to show but wasted hours on the phone. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I looked like a easy playform for labels and order tracking. #### Cons Lacking support, and status updates on what support I did get are in conflict with updates from FedEx and Customs. #### Reasons for switching to Easyship Cost but now switching back, at least those shipments arrive. #### Vendor response Hi Matthew, We're sorry to hear about your experience. Our team are investigating the matter and have reached out to you to help reach a resolution. Replied January 2025 --- ### We're Big Fans of Easyship - Overall rating: 5/5 - Reviewer: Wendell Lynn S. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Easy and professional in every way. Highly recommended! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've been very pleased with all aspects of Easyship, including great customer service from people like [sensitive content hidden]! #### Cons Not applicable. #### Reasons for choosing Easyship I tried both and liked Easyship better. Easy! #### Reasons for switching to Easyship Price. Easyship was the way to go for us, based on price and more. #### Vendor response Thanks for choosing Easyship! Replied January 2025 --- ### Reliable Partner for Crowdfunding Project Fulfillment - Overall rating: 5/5 - Reviewer: Ivana L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Easyship has been very positive. The sales team, especially [sensitive content hidden] , made the onboarding process smooth and transparent. Having [sensitive content hidden] as our Success Manager has also made a huge difference, she’s been attentive, supportive, and always proactive in making sure things go smoothly. The platform itself is intuitive and easy to use, which has simplified our logistics and saved us time. Combined with the strong customer support, Easyship has been a reliable and effective solution for our shipping needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I’ve liked most about Easyship is the seamless connection with our Customer Success Manager. That partnership has been a key point in making sure everything runs smoothly and that we feel fully supported throughout the process. In addition, the platform itself is very intuitive and easy to use, which makes managing shipments efficient and stress-free. The ability to track, compare, and manage options in one place saves us valuable time and ensures we’re always making the best choices for our customers. Overall, the combination of strong customer support and a user-friendly platform has made Easyship an excellent solution. #### Cons What we liked least was the delay in processing refunds and credits, as well as the payment process for invoices. Since these were handled via wire transfer, it slowed things down quite a bit. It would be a big improvement if payments could be more automated, with the option to pay directly by credit card or PayPal through the portal or via a secure link. Additionally, if shipping costs could be lowered, it would make the platform even more competitive. #### Vendor response Thank you for your kind feedback; we're thrilled to hear you're pleased with the service! Replied September 2025 --- ### great customer service whenI had a problem with USPS - Overall rating: 5/5 - Reviewer: Michael D. - Verified reviewer: Yes - Industry: Wholesale - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to buy shipping label and competitive prices. Easy to connect different platforms on one account. They also helped me and followed up when I had problems with USPS #### Cons No many options for Europe. It would be interesting to add a cheap option for long distance shipping to Europe or Australia even if longer shipping time #### Reasons for switching to Easyship shipping by shipping i compare the price #### Vendor response Thank you for choosing Easyship! Replied February 2026 --- ### Good Customer Service Support - Overall rating: 5/5 - Reviewer: Kristine T. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I like it because it makes managing and shipping my company’s orders straightforward, efficient, and stress-free. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their customer support is impressively fast, providing timely updates and keeping you fully informed on all progress in a professional and dependable way. #### Cons Occasionally, multiple glitches can occur at the same time, which may disrupt the processing and timely shipment of orders. #### Vendor response Thanks for choosing Easyship! Replied October 2025 --- ### honest feedback - Overall rating: 5/5 - Reviewer: Yvonne L. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered has been using for many years to ship parcel, will continue to use as company need it to send small parcels to buyer #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros many choices of courier company to choose from, shows past records even shipment details has been very long #### Cons 1) sometimes got rejected, not sure is it courier company fault. if rejected, have to re-key everything again to proceed new shipment. 2) too many steps especially when u key in the weight and dimension in the first page, u need to key again at after a few page. #### Vendor response Thanks for choosing Easyship! Replied August 2025 --- ### Happy to have Easyship - Overall rating: 5/5 - Reviewer: Ari R. - Verified reviewer: Yes - Industry: Libraries - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered it is easy to use and the support service is kind and professional.. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's efficiency and cost is better than directly with the shipping companies .. #### Cons I didn't have any bad experience except that i didn't know or forgot I had to print and send the commercial invoice along with the parcel when sending from France to the UK with Chronopost. The parcel was returned to me. as with UPS it wasn't #### Vendor response Thanks for choosing Easyship! Replied November 2025 --- ### Easy ship 10 out of 10 - Overall rating: 5/5 - Reviewer: Ryan W. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience was fantastic all because of [sensitive content hidden] support walking us through the entire process! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support at easy ship is outstanding!! [sensitive content hidden] walked us through everything step by step and was very thorough and communicative during the entire process. #### Cons Process implementation. But still was not bad at all. It took a few days to go through the whole process, but in the end it was all worth it. #### Vendor response Thanks for choosing Easyship! Replied April 2026 --- ### Chat Help for Shipping Issue - Overall rating: 5/5 - Reviewer: John D. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Very easy chat. Quick and available. Friendly and solved the problem quickly. It's not the first time that it has gone well with the customer service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Great Customer service. Good rates. Very little downtime. Easy to use interface. Good Prices. I recommend. #### Cons This is a human but it is all I want to say. Sometimes glitchy software, but the customer service is stellar! #### Vendor response Thank you for choosing Easyship! Replied September 2025 --- ### Easyship as a Shipping Partner - Overall rating: 5/5 - Reviewer: Ian W. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered We only had a positive experience with Easyship, over the four years we having been working with them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been working with Easyship for ~4 years and have had fantastic support from the Account Management team over that period, this is key to the efficiency of our operation. We have run many large bespoke projects, and they have always provided to necessary support to facilitate these. Inaddition really like the platform UI. #### Cons I have nothing negative to say about our time working with the team at Easyship, our #### Vendor response Thanks for choosing Easyship! Replied March 2025 --- ### MCDM Productions - Overall rating: 5/5 - Reviewer: Geoff C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Good automation, responsive customers service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The Shopify and Backerkit Integration are important to streamlining our shipping process between our web-store and crowd funders. #### Cons Took a while to figure out the process for international shipping with DPP. #### Vendor response Thanks for choosing Easyship! Replied April 2025 --- ### Helpful customer service [sensitive content hidden] - Overall rating: 5/5 - Reviewer: Lilian L. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered So far the platform is good and I was lucky when I had a problem with my parcel, customer service [sensitive content hidden] was super helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros This customer service [sensitive content hidden] is super good and detailed to help me. Highly recommeded! #### Cons I wished they have chat support for basic customers #### Vendor response Hi Lilian, Thanks for choosing Easyship! We're here to help you every step of the way and if you need any assistance, please don't hesitate to contact us anytime. Replied March 2025 --- ### [sensitive content hidden] does a great job - Overall rating: 5/5 - Reviewer: Ryan W. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Amazing every time. Everything is ideal and helps me run my business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden]. A great person to be supported by. They provide me outstanding support every time I need it. A true pleasure and they make everything so easy. #### Cons Nothing bad to say. I just wish they could offer return labels for international orders #### Vendor response Thanks for choosing Easyship! Replied March 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/scm/easyship-profile/reviews/?page=2) --- Easyship Reviews, Pros and Cons - 2026 Software Advice