Our organization quotes an abundance of line items for new customer opportunities. As well, I would characterize our type of spend as complex and difficult to manage administratively. We are continually trying to find ways to manage the data more quickly, more accurately, and more easily. This is what led us to seek a tool that would allow for simple quoting with our supply base that would be usable by all members of our organization.
The previous system was an old and non-user friendly Microsoft Access database. Not only was it cumbersome to manage and time consuming, it made it hard to train new people to use. After realizing our business strategy was changing, I knew the existing system had to be improved or replaced. I did some research and searching of companies that provide online quoting tools or services and came across EC Sourcing Group.
After some demos and custom programming, we finally found a tool that our suppliers and internal stakeholders love. I will add, that EC Sourcing is constantly looking at ways to improve which is a strategy we practice ourselves.
I have found that the staff is incredibly helpful and responsive from top to bottom. They provide a consistent, quality, product that I would highly recommend.