All PrintStream Fulfillment Reviews
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Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2021
PrintStream Fullfillment for MDSF
Overall, I can see an improvement in the time it takes to get an order from completion to fulfillment.
PROSIT makes it easier to track our shipping and fulfillment orders... we are more organized than ever now!
CONSIt has a learning curve to it, and it takes some getting used to how it works with the other EFI software suites.
Reason for choosing PrintStream Fulfillment
We already had a bundle of other EFI products for the Printing industry!!
Michael
Printing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Powerful Program in the right hands.
If you are ready for a robust fulfillment management program with an amazing implementation and support team then this is your program.
PROSThis software was a tremendous upgrade to our former fulfillment module. It offers features and capabilities that we could never have dreamed of.
CONSThe pros/features can also be cons if you are not ready to take a hard look at your processes and make sure to use this powerful program to its fullest.
Reason for choosing PrintStream Fulfillment
Printstream offered the best integration with our other EFI suite of products.
Reasons for switching to PrintStream Fulfillment
more features to support a growing warehouse.
Lynn
Printing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2020
Feature Rich But Some Things Need Improvement
Our overall experience with EFI Printstream has been positive.
PROSWe are using Printstream solely for Fulfillment. What I like about the software is that it integrates well with EFI Pace and Process Shipper. As an early adopter of the software, I appreciate how EFI shared with us its development plans for Printstream and sought and listened to our input and suggestions as we worked with the product after it had been acquired by EFI. We also liked the fact that there were SQL tables we could access and use them to create custom reports if necessary.
CONSThere was definitely a learning curve getting started with Printstream. Our trainer didn't have the knowledge of Pace that was needed to help us with the integration. Some of Printstream was still in Visual Basic and the naming conventions (e.g., project, nomination) were quite different than other fulfillment products we were using. It took some getting used to. Now, our biggest frustration is that there are files and tables that need to be changed when we have a problem that only a support rep can access, and we often have to wait days to get the problem addressed. Also, the software has no sensible way to create billing for storage, or to use a customer-owned inventory item as a raw materials for imprinting to create an on-demand finished goods item.
Reason for choosing PrintStream Fulfillment
We chose Printstream for a specific client's fulfillment program. Our standard fulfillment software is Direct Response. For most of what we do in fulfillment, it works very well. However, there are two things that it does not offer that Printstream does : (1) Easy access to the data files and tables to create reports, and (2) Integration with EFI Pace to create print orders for print on demand and inventory items. (We did not drop Direct Response when we added Printstream.)
Melissa
Printing, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
EFI PrintStream Fulfillment
We are able to automate the Fulfillment order processing but integrating it to our MIS and Shipping solutions. Web2PS allows us to integrate Third Party Storefronts for ease of customer ordering and notifications. Having PrintStream Inventory connected to Fulfillment allows us to keep the Available Balances current on our external Storefronts at all times.
CONSThe Customer Sales Order ID doesn't print on the Invoice. This has been a request for the customers for many years.
Erin
Printing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2020
Review of EFI Pace
It's very helpful that we can tie everything from estimating through to production and on to billing.
CONSI don't like that this software is not very intuitive. It takes a lot of training to get someone up to speed. We also experience a lot of bugs when updates take place - with little to no resolutions.
Bobby
Printing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed October 2020
Pintstream - OTP
The product is not much user friendly. Some users at our organization still struggle to use it correctly. As an IT administrator I find myself correcting user mistakes or software glitches on daily basis. I have to do at least one support ticket a week.
PROSIntegrated Pick Pack , Shipping , Inventory Management and Billing.
CONSThis software is impossible to deploy without consistent oversight of an IT administrator or specialist. Integration with DSF and Monarch is fragile. Things go wrong all the time.
Reason for choosing PrintStream Fulfillment
Because we were already using DSF Marketplace and Monarch and required the solution to provide seamless integration.
Reasons for switching to PrintStream Fulfillment
We needed a solution to seamlessly integrate with Monarch and DSF which are both EFI Products.
Shelly
Printing, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed October 2020
PrintStream--Not integrated with my MIS
EFI didn't have staff that knew how PrintStream/Foundation/Planner worked when integrated. I still find during user training we are given guidance based solely on PrintStream as a stand-alone product. Due some to internal staff changes and because of shortcoming of the integration, our PrintStream implementation has been painful.
PROSPrintStream was first in class fulfilment software. It was sold as being integrated to Monarch.
CONSAs we started into our integration we found PrintStream has basic integration with Monarch Foundation and none with Planner. While over the last two years EFI has improved the integration with Foundation and done some customer work for us with Planner, it is still not a first in class Fulfilment system when integrated to the Monarch Suite. During our first attempted at implementation EFI staff didn't know how the software worked with integrated to Foundation and the Foundation staff didn't now how the integration worked with integrated to PrintStream. The support staff has learned, but Walsworth has pointed out numerous integration shortcomings as we have attempted to integrate for over two years.
Reasons for switching to PrintStream Fulfillment
PrintStream was first-in-class product that sold as "fully" integrated to our MIS. Our current software would require Walsworth to integrate through API. Our current software was running on Windows 7 and would require major upgrades.
Mike
Printing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
PrintStream Review
It does the job for us. It can be quirky but support is usually pretty good at assisting us.
CONSMany applications are very old. Some buttons are oddly placed or hard to find.
Helen
Printing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
PrintStream review
Uses SQL Server as database. DEV Express reporting tool
CONSPerformance and integration issues. We can't stay current on PrintStream due to integration with other EFI software.
Gregory
Printing, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
Printstream Review
Frustrating, but getting better.
PROSThe program has a lot of functionality to track and manage the various requirements of a diverse range of customers.
CONSThe set up of the system, customer and items in particular with integration between Monarch and DSF, is very complex. A seemingly minor change in any one program can disrupt the transfer of information between the programs.
Reason for choosing PrintStream Fulfillment
Excellent experience with Logic and efi.
Reasons for switching to PrintStream Fulfillment
To provide integration with our MIS system.
Brian
Printing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2020
Great Product
very good like working with EFI an amazing Compnay
PROSIts interface is top-notch very easy to use
CONSwish had more options for roll out on more types of servers
Samara
Printing, 51-200 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2020
PrintStream Fulfillment
Efficiency; eliminating potential mistakes by simplifying the process
CONSLack of options/limitations for specialized tasks