Emburse Chrome River INVOICE vs Planful
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.1 / 5
Value for Money
4.6 / 5
4.2 / 5
Customer Support
4 / 5
4.3 / 5
Functionality
4.6 / 5
4.2 / 5
Last Review Written
April 8, 2024
May 9, 2024
Pros/Cons
Pros
- The paperless environment Chrome provides is fabulous. The electronic movement of invoices and expense reimbursements through the approval process has greatly increased the efficiency of our workflow.
- Chrome River offers a slick modern user interface with a robust rules engine that can allow from simple to very intricate and complicated routing and approvals.
- This ended up being a lifesaver when the pandemic hit. Everything runs efficiently and integrates well into our Accounting Software.
Cons
- You don't want your end users to get frustrated. My only big criticism is the scrolling on the expense report pages.
- Before going live with ChromeRiver we used a home grown workflow that was at best buggy and at worst difficult to maintain.
- The representative was extremely aggressive in implementing two major changes in such a small window.
Pros
- I originally got into Host for budgeting and it has been great for that, but I have found it great for many other things. I also love the way it can grow with me.
- My overall experience with Planful has been overwhelmingly positive. Their team is frequently engaged to ensure that we're utilizing the solution to our maximum benefit.
- Great experience for me. We have a dedicated business systems resource on our team who helps a lot.
Cons
- The inability to do calculations in the report without creating a new template. Also as we are on Macs the inability to use spotlight in Mac Excel.
- A data pull is not immediate and can cause some frustration if data is not pulled 100% accurately the first time.
- The interface is pretty dated. I also mainly use chrome as my browser and there seems to be a lag time when scrolling in a template which is a bit of a pain.
Pricing
Pricing Range
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$
$
$
$
$
$
$
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$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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1 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
