Great for Home Businesses

GREAT alternative to other postage printers, easy to use, but poor customer service.

Pros

I love that Endicia is an easy way to print my postage at home, PER USE, and does not require subscriptions like some other competitors (like Stamps.com). Their software is easy to use and very compatible with my DYMO postage printer.

Cons

I hate that when the printer jams up, it is like pulling TEETH to get a refund from Endicia. To date I've wasted about $50 in postage that was never refunded to me because copies of the misprinted postage was not deemed satisfactory by the company. So be careful when you print- because their policy is pretty much "if you mess up you are SOL." It's also impossible to get a real human to talk to to argue with.

Great, Simple, Software

Pros

Allowed us to easily import orders from QuickBooks and process USPS labels very efficiently. Shipping internationally through USPS is a breeze. Easily create return shipping labels.

Cons

The online reporting isn't as detailed as I would like but provides all the basic information you would need.

Long Time User

Been using Endicia for over 15 years. Used to recommend to everyone. Now looking at alternatives. Since purchased by Stamps.com program has gotten steadily worse. We paid annually and they started charging us monthly even though we were paid till 2021. Had to file complaint with BBB to get problem resolved. The online webserver is glitchy.

Pros

Print postage on envelopes without needing a postage meter Print postage labels for flat rate envelopes the pricing discount That we could purchase/license software ANNUALLY instead of having to pay a monthly fee. Program was installed and updated on individual computers

Cons

Annual plan no longer going to be offered and will have to pay monthly fee. Accessing online webserver every time I want to print postage to an envelope.

Endicia is a great tool for your warehouse

Using Endicia as an integrated part of our shipping software has saved us time and money. The third party insurance coverage that is offered through Endicia is a savings and though we have only had 1 or 2 instances when the packages were never found - it has worked well. Using the Endicia software has also been a benefit to our employees when they needed to ship a non-customer package. Endicia has been helpful for processing our customer orders and it helps us keep track of the packages in a timely manner.

Pros

Endicia was very easy to use. We use it as an integrated part of another piece of software for shipping packages from our warehouse. The integration allows us to ship packages via the US Post Office and get discounted pricing as well as tracking and a third part insurance option. Using these features is usually no more than click the link/button. We really love saving money as we ship with the US Post Office. The process for tracking (or in the rate instance filing an insurance claim) is simple - again you click a button.

Cons

The Endicia search feature is both nice and yet frustrating. It is great that the search will look for anything - a zip code, a name, a city - but then trying to narrow down the search to specific dates is very frustrating. They appear to be working on updating some reporting for delivery exceptions - but they don't quite have it functioning so the data is all relevant. For example, I don't care that I had delivery exceptions LAST YEAR - I am concerned about the packages that were sent out last week.

Skip the Lines at the Post Office

We use Endicia along with USPS Click-n-Ship for almost all of our postage needs. Can't imagine going back to traditional stamps.

Pros

I love that we can print our stamps at the office and can skip the lines at the Post Office. There is a small investment in the beginning by purchasing the stamp printer and a scale, but if you purchase the right label printer you can use it for your other label needs as well. It is also extremely easy to add funds to your postage balance.

Cons

There are a few glitches now and then with printing, but the software allows you to reprint if needed.