--- title: "Epicor BisTrack Software Reviews, Demo & Pricing - 2026" description: "Review of Epicor BisTrack Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/scm/epicor-bistrack-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Business Management Software](https://www.softwareadvice.com/business-management/) / Epicor BisTrack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scm/epicor-bistrack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scm/epicor-bistrack-profile/alternatives/) # Epicor BisTrack Review Custom quote 1 plan Wondering if Epicor BisTrack is right for your organization? Our Business Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Epicor BisTrack 3.6 [(14)](https://www.softwareadvice.com/scm/epicor-bistrack-profile/reviews/) Pricing Pricing available upon request ### About Epicor BisTrack Epicor for Building Supply is a complete solution that offers all the functionality needed to process simple to complex transactions for LBM dealers and distributors. Offerings include BisTrack, which supports counter sales and point of sale, quote and order management, inventory control, purchasing, CRM, manufacturing, delivery dispatch, finance, and credit control. The technology components of BisTrack allow data to not only be stored but to be acted upon in a variety of ways with a variety of tools. These technology components are tightly integrated into all functional areas of BisTrack and include interactive role based business intelligence, tools for Internet access for trading partners and employees, EDI between suppliers and customers, mobile applications with hand held devices and smartphones, and document imaging with related documents and scanning, allowing for paperless processing. More than just a software package, BisTrack gives you access to Epicor’s dedicated team and an amazing user community ready to share profit-making ideas. Our commitment to LBM business knowledge, product excellence, and customer involvement makes BisTrack a truly invaluable business optim... ization tool. Do you work for Epicor BisTrack? [Manage this product listing](https://www.g2.com/products/epicor-bistrack/claim_requests/new?auto=true) Wondering if Epicor BisTrack is right for your organization? Our Business Management Software selection experts can help you in 15 minutes or less. ## Epicor BisTrack User Interface ## Popular Epicor BisTrack Alternatives Main Product Epicor BisTrack 3.6 [(14)](https://www.softwareadvice.com/scm/epicor-bistrack-profile/reviews/) Ratings Breakdown - 3.29Ease of use - 3.55Value for money - 3.62Customer support - 3.71Functionality Pricing Available upon request Get Price Alternative Product [Stocksmith](https://www.softwareadvice.com/inventory-management/craftybase-profile/) 4.6 [(245)](https://www.softwareadvice.com/inventory-management/craftybase-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.49Value for money - 4.71Customer support - 4.41Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [MRPeasy](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/) 4.5 [(170)](https://www.softwareadvice.com/manufacturing/mrpeasy-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.51Value for money - 4.49Customer support - 4.37Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Item](https://www.softwareadvice.com/fleet-management/item-profile/) 4.6 [(16)](https://www.softwareadvice.com/fleet-management/item-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.64Value for money - 4.53Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [CartonCloud](https://www.softwareadvice.com/scm/cartoncloud-profile/) 4.8 [(87)](https://www.softwareadvice.com/scm/cartoncloud-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.77Value for money - 4.87Customer support - 4.55Functionality Pricing Starting at $599.00 per month Get Price Alternative Product [Redzone](https://www.softwareadvice.com/manufacturing/redzone-productivity-profile/) 4.9 [(286)](https://www.softwareadvice.com/manufacturing/redzone-productivity-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.67Value for money - 4.84Customer support - 4.79Functionality Pricing Available upon request Get Price ## Epicor BisTrack Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Epicor BisTrack Features - Popular features found in Business Management Accounting Billing & Invoicing Client Management Inventory Management Marketing Automation Order Management Purchasing & Receiving Scheduling Task Management Time & Expense Tracking Training Management - More features of Epicor BisTrack Access Controls/Permissions Accounts Payable Activity Dashboard Activity Tracking Alerts/Notifications Barcoding/RFID Bills of Material Calendar Management Compliance Management CRM Dashboard Distribution Management Dock Management Document Management Document Storage EDI Expense Tracking Financial Management Financial Reporting Forecasting General Ledger Income & Balance Sheet Inventory Control Inventory Optimization Inventory Tracking Labor Management Mobile Access Multi-Currency Multi-Location Order Tracking Payroll Management Picking & Routing Production Management Production Scheduling Project Accounting Purchase Order Management Quotes/Estimates Real-Time Data Real-Time Monitoring Receipt Management Receiving Recurring/Subscription Billing Reporting & Statistics Returns Management Shipping Labels Shipping Management Status Tracking Supplier Management Tax Management Third-Party Integrations Vendor Management Warehouse Management Workflow Management Yard Management ## Epicor BisTrack User Reviews ## Epicor BisTrack customer ratings - Overall rating: 3.6/5 - Total reviews: 14 ### Rating distribution - 5 stars: 1 reviews (7%) - 4 stars: 7 reviews (50%) - 3 stars: 5 reviews (36%) - 2 stars: 1 reviews (7%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 3.3/5 - Value for money: 3.5/5 - Customer support: 3.6/5 - Functionality: 3.7/5 --- ### Excellent Service - Overall rating: 5/5 - Reviewer: Gemma H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience to date has been nothing but positive. Nothing is too much trouble, whether that's requesting additional demos, asking further questions or asking other options to be explained. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Support has been amazing throughout. Every step of the process has been supported and no question or query left unanswered. #### Cons Am yet to come across a negative. The journey so far has been so positive and the team we have interacted with have been so helpful which has really given us confidence. #### Vendor response Thank you for your kind feedback—we truly appreciate you taking the time to share your experience. It’s great to hear that our team has been supportive and responsive throughout your journey. We look forward to partnering with you for many years to come. Replied June 2026 --- ### Epicor BisTrack from a User Perspective - Overall rating: 4/5 - Reviewer: Michael S. - Verified reviewer: Yes - Industry: Accounting - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, Epicor BisTrack satisfied my company's needs despite the issues that we encountered while using it. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros BisTrack is a helpful software that has industry specific functionality - mainly being tailored specifically for lumber and building materials businesses. BisTrack also has integrated solutions where it can work together with our accounting software to obtain the consolidated data that we require for financial reporting. In addition, you can customize your analytics and reporting to generate reports that contain the specific data that you are looking for. #### Cons What I liked the least about Epicor BisTrack is the overall complexity to use the software. The software is not intuitive to use (meaning it's easy to get lost when using it) and finding back-up documentation for specific transactions can be an absolute nightmare. Looking for what customer payment is applied to which invoices in BisTrack in the Accounts Receivable function is quite cumbersome - we need to go through a string of screens before arriving at the information that we need. Again, it's not intuitive so a lot of trial and error commenced before we found what we needed.In addition, there are sometimes discrepancies that occur between BisTrack and our accounting software which raises large concerns in terms of the accuracy of our financial information. Luckily, the discrepancies are a rare occurrence but it can happen. --- ### BisTrack at Taiga - Overall rating: 3/5 - Reviewer: Simon C. - Verified reviewer: Yes - Industry: Wholesale - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would rate my overall experience with BisTrack as average. I only use Bistrack to export documents to perform my analysis and financial reporting and the software does it job, but I do need to spend additional time to format my work. Lastly, we do rely on a third party consultants to help us fix issues when our internal IT does not know how to resolve the problems. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros A nice feature is also that users can upload supporting documents (i.e. sales invoices, vendor invoices, shipping documents, etc.) in BisTrack which we can easily export to provide to our auditors. I am not sure if this feature was included or if we had to build this into BisTrack, but it saves us time and has complete documents for each transaction. #### Cons I think BisTrack is not the most common software, so it is difficult for users to learn. There are a lot of parameters you have to set when exporting documents. Also, the exported document is not properly formatted so you will have to spend time formatting it before we can use it in excel to perform our analysis or financial reporting. Lastly, we have to rely on a third party to help us resolve the problem when we have a technical issue with BisTrack. --- ### What is Epicor BisTrack? Let Me Expand. - Overall rating: 4/5 - Reviewer: Carl R. - Verified reviewer: Yes - Industry: Wholesale - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Epicor BisTrack is a suitable program that satisfies my company's needs. The only thing I would recommend to fix is the Accounts Receivable section as there really needs to be a better way to look up information surrounding the invoices and payments so that it makes looking for back-up documentation smoother. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Given that I am in a lumber and building materials industry, Epicor BisTrack provides a good solution for our company's needs as it is designed to cater to my industry. Epicor Bistrack is able to integrate well with our existing accounting software - data is transferred between the software in real time. In terms of analytical components, BisTrack has options to satisfy data analytical needs as it allows for report customizations and lets you create the reports that you want to see. #### Cons What I liked the least about Epicor Bistrack is the fact that the user interface isn't that intuitive to use and I find myself getting easily lost in all the screens. Our Accounts Receivable is performed through the software and I finding out which sales invoices was paid on what payment takes quite awhile. When dealing with annual audits, gathering documentation like this is a huge headache because it literally takes like 2-3 for each transaction. Multiply that by at least 300 records and you have yourself a living nightmare. --- ### Loan Dang - Accounts Payable - Taiga Building Products - Bistrack Survey - Overall rating: 4/5 - Reviewer: Thi Yen Loan D. - Verified reviewer: Yes - Industry: Building Materials - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. At the end of the months, we need to post much of invoices, if more than 5 user post one time, Bistrack will have error. SO, we need to take time for posting. That issue I usually see.But the most benefit, I think it can contain a huge data for the whole process from ordering to updating order, receiving invoice, processing invoice. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is not so easy to use, because it linked to other software in my company like Great Plain to link the invoices.But it good for all kinds of functions. So overall It is good to me. #### Cons Because it was linked to other software, so sometimes there is mistake, and don't know where the mistake comes from. Some error need experience to know where it came from. Example, I had one invoice was submitted from branch, but I couldn't approve because of currency branch chose different between Purchase Order and final currency on invoice. I don't know how to fix; I need to ask our web's administration to help me explain for this and fix it.So it would be better if the branch saw that error before they submit and they fixed it before submission. Thanks! #### Reasons for switching to Epicor BisTrack I wish there is a product can synchronize from receiving order, processing order to receiving invoice, processing invoice and pay invoice. That would be good.Now Bistract only can solve first stages (from receiving order, processing order to receiving invoice), not late stage for processing to pay invoices. (we use Great Plain for later steps).It could be I cannot understand all your Bist rack's function, that is on my experience. --- ### Bistrack Improvements - Overall rating: 3/5 - Reviewer: Bonray V. - Verified reviewer: Yes - Industry: Building Materials - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. EPICOR BT is a software that is user friendly and accessible but there needs to be a drastic change for it to be compatible with other software's. In this way, it is easier to use and there won't be a lot of back logs when it comes to fixing issues that may arise and I heard the support is not much of some help since most of them doesn't know how to fix it, which is a bit of a concern? Don't ya think? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros BISTRACK is easier to use and accessible anywhere with the software downloaded. #### Cons BISTRACK features and modes are outdated and needs a big transformation. A lot of the features are not compatible with some software's that will result in lag or crash. That being said, there is a need for a change if some companies want this software for a longer period of time that is worth their time and money. --- ### A Decent ERP in the Building Supply Industry - Overall rating: 4/5 - Reviewer: Tristan N. - Verified reviewer: Yes - Industry: Building Materials - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In general, I find BisTrack to be a valuable tool for my work-related tasks, and I don't often encounter many issues using it. Nonetheless, I'm aware that some other departments might have concerns about the software's speed, particularly since they rely on it regularly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros BisTrack worked well with all the other parts of the business made sorting our products and 3 way matching a much more seamless part of the overall operation. #### Cons Downloading reports can be challenging at times, and there's an occasional delay when accessing certain features due to speed issues. --- ### Epicor BisTrack AP Use - Overall rating: 3/5 - Reviewer: Janna B. - Verified reviewer: Yes - Industry: Building Materials - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros Supplier invoices approved in BisTrack flowed through to Microsoft GP quickly. Our IT department was able to get a report showing how many invoices were approved by each person in AP which was helpful for evaluating new employees or measuring performance. #### Cons Not easy to navigate or find information, the message inbox is very inconvenience as it does not notify you of new messages, the system can be slow, it looks dated and not user friendly, you cannot unmatch an invoice which is an extremely important feature. --- ### Epicor Bistrack User Review - Overall rating: 4/5 - Reviewer: Chisom E. - Verified reviewer: Yes - Industry: Building Materials - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. been good so far #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros the product is really easy to use and I like how the functions are all differentiated. e.g there's a different pathway for AR tasks and AP tasks. #### Cons it can have glitches sometimes and due to the differentiated nature can get convoluted. --- ### Confusing and Clunky ERP - Overall rating: 2/5 - Reviewer: brandon m. - Verified reviewer: Yes - Industry: Building Materials - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Wouldn't recommend to most people and overall is a clunky system with few benefits over alternative systems #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros i liked the smart views reports and the recurring report option (most of the time) i also liked how there were lots of options and changing report settings was pretty straightforward. #### Cons system can be very clunky and hard to change settings, reports are often slow to process, interface is confusing and is not always straightforward to work with. overall can be confusing and frustrating to work with. --- Showing 1 - 10 of 14 Reviews [See All Reviews](https://www.softwareadvice.com/scm/epicor-bistrack-profile/reviews/) ## Other Top Recommended Business Management Software [Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/) **4.1** (19) Recently recommended **5** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2080) Recently recommended **1** times [Trello](https://www.softwareadvice.com/project-management/trello-profile/) **4.5** (23630) Recently recommended **0** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18812) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Epicor BisTrack with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice