--- title: "FarEye Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of FarEye. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FarEye is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/fareye-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Delivery Management Software](https://www.softwareadvice.com/fleet-management/delivery-management-comparison/) / [FarEye](https://www.softwareadvice.com/scm/fareye-profile/) / FarEye Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/fareye-profile/) Reviews [Alternatives](https://www.softwareadvice.com/scm/fareye-profile/alternatives/) # FarEye User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 16 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 10 reviews (63%) - 4 stars: 6 reviews (38%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## FarEye customer reviews Showing reviews 1-16 of 16 (page 1). ### FarEye is a Provider of a Comprehensive Solution that Covers the Entire Process. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros FarEye's product are known for their exceptional quality, and the team is committed to achieving excellence and ensuring customer satisfaction, The capabilities of the driver app are significantly more advanced than those of other comparable platforms. #### Cons FarEye can be slower at times because of it's large scale --- ### Great product - Ease to use - Overall rating: 5/5 - Reviewer: Vivek Senthil V. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Personally it Has been a great and good experinence of using the product and has been engaging in all aspects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Drive to understand the business and provide the solution on basis of it. Simplying the solution on the frequency towards ask is admirable #### Cons AI validation is lacking and exploring it towards the support will show faster and greater exposure in market --- ### Mara Xpress - Overall rating: 4/5 - Reviewer: Guni B. - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered We have had a roller coaster of an experience with Fareye. It was great some times but on other occasions it slowed us down. The system was not able to adapt to our new requirements quickly so it took sometime for the processes to become stable. Existing process configurations worked fine but the new developments have been challenging. We are now able to use the basic functionalities of the system but it is yet to reach the optimum level of utilisation. There are some core functionalities that are missing from the system which make us using the system sub optimal. Some of the flow in processes is not seamless and we are still required to use manual intervention. Having said that, we thank Fareye for being there during our start-up phase and being patient and tolerant with our requirements. We have had a great phase of growth over the last few months and Fareye has a very important role to play in that. We are now headed into the next phase and need Fareye more than ever to be on top of their game and an integral part of our journey. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros quick turn around time on most configurations that are already present in the system architecture The team has been flexible and open to implementing our requirements and receive feedback. Saroj has been a great support for our business and we really appreciate his patience and effort. #### Cons The process flow is not seamless for us to avoid manual interventions. Some core functionalities are yet to be developed which are taking time, such as the phone no as the core search criteria. We haven't been able to use the routing because it does not work well in the UAE scenario and uses aerial distances. We have found it easier to do this manually for now. --- ### New innovation for eCom fulfillment - Overall rating: 5/5 - Reviewer: Devendra K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered The time [sensitive content hidden] start assisting us, we got more confidence and his energy, ideas are commendable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy platform for development & user friendly. #### Cons FarEye Tech Support team response is not up to mark. --- ### best option for tracking your fleet & optimize route - Overall rating: 5/5 - Reviewer: Rahul P. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros best in industry services, very helpful in tracking fleet, optimizing routes, pre-planning of the material in transit #### Cons no cons I found, some time just have some server errors which is normal if we use any other platform but its like very limited #### Reasons for switching to FarEye found it more convenient and accurate, can say best in class technology --- ### Last mile delivery app - Overall rating: 4/5 - Reviewer: Pasala D. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ontime delivery percentage is at 95% #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's features and support which helps for last mile deliveries very effectively #### Cons need to Keep up the resources to handle to support business needs #### Reasons for choosing FarEye features and support #### Vendor response Thank you for the review. Replied March 2020 --- ### Awesome Product - Overall rating: 5/5 - Reviewer: Nitin J. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of usage and almost Nil manual data inputs #### Cons Some times integration with our company software gets stuck --- ### UPS FAREYE - Overall rating: 4/5 - Reviewer: Khaja M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: February 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Helps in complete visibility of shipments, at each point. Reduces the risk of losing shipments. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros This software is customisable and easy to use, which increases the visibility in our last mile delivery processes. The same looking for the warehouse process as well. Also, the Reporting functions. #### Cons There are few function cannot be configured, like changes in Speed,Transaction pages and Also Job window screen. #### Vendor response Thank you for the review. Replied March 2020 --- ### FarEye feedback - Overall rating: 4/5 - Reviewer: Rajesh S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. easy to use by them, easy to carry with them, real time update facility. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Real time tracking, demonstration by the team and continuously adding new features in the app. #### Cons Integration failures and less human touch #### Reasons for choosing FarEye FarEye team, cost and availability of the team when implemented and nice behavior of the team. Always ready to listen and improve on the feedback. #### Vendor response Thanks for your review. Replied March 2020 --- ### Energetic team with great product - Overall rating: 5/5 - Reviewer: Komal P. - Product usage: Used daily for less than 6 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Experience with industry leaders helped us to implement the best practices along with the software. #### Cons Recurring payment method has a monthly check and payment process. We would have prefered a one-time fee. #### Vendor response Thanks for Review Replied March 2018 --- ### Great field tracking software - Overall rating: 4/5 - Reviewer: Jeffrey J. - Product usage: Used unspecified for unspecified - Reviewed: December 2015 - Review source details: This review was submitted organically. No incentive was offered FarEye is a great field tracking software with great features and tech support, they do setup and installation and also FarEye helps customers to use their software and provide training classes as well to understand and operate the software. And, software is very easy to use and operate. With great features like real-time tracking and monitoring, auto routing and auto-assigning etc. I am completely satisfied with the product and recommend others too to use it. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Vendor response Thank you Jeffrey to review us. Replied December 2015 --- ### Mobility platform for business operations - Overall rating: 5/5 - Reviewer: Jaydeep D. - Product usage: Used unspecified for unspecified - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered FarEye's platform supports exhaustive features like: Automated routing for dispatch, on-demand dispatch for JIT Requests, capacity planning, live performance dashboard for multiple branches, Reports and analytics to improve the speed of decision making, Geo co-ordinates & ePoD capture, live tracking and ETA to customer, one touch assist buttons for employees on the go, high data security with in-built MDM, BPM Engine among many others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Thanks for review Replied March 2018 --- ### Best field service management software i checked - Overall rating: 5/5 - Reviewer: Gaurav K. - Product usage: Used unspecified for unspecified - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered I liked the FarEye workforce management platform for service management. I had team of 90 engineers and all are now automated with the fareye application. I could configure my business process, design the automated scheduling process and even customize the mobile workflow. My field staff takes digital signature and payments. A real time software which gives live workforce tracking. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### FarEye - Salesforce Automation - Overall rating: 5/5 - Reviewer: Anand S. - Product usage: Used unspecified for unspecified - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FarEye's mobility platform for business operations gives us a 360 degree view of our sales operations. With live updates from the field we are able to take smarter and smooth decisions and handle unforeseen situations. #### Vendor response Thanks for the review Replied March 2018 --- ### FarEye for Last Mile Delivery - Overall rating: 5/5 - Reviewer: Sagar T. - Product usage: Used unspecified for unspecified - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered We use FarEye for our delivery operations - it gives us real time field visibility and live proof of service. The entire last mile takes place on FarEye and we are very happy with the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Thanks for review Replied March 2018 --- ### FarEye Technology - Overall rating: 5/5 - Reviewer: Avijeet k. - Product usage: Used unspecified for unspecified - Reviewed: September 2016 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very customer friendly and easy to use. High level of customization and solves most of the field problems #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Cons Not much #### Vendor response Thanks for review Replied March 2018 --- FarEye Reviews, Pros and Cons - 2026 Software Advice