FORM OpX Software

FORM OpX Software

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About FORM OpX

FORM OpX is a field service solution that provides tools that aim to optimize the workflow involved in traditional field service operations. Based on a variety of responses, the system triggers events that are situationally appropriate, from automatically creating follow-up tasks to scheduling additional appointments. By establishing an automated workflow, Form.com helps prevent issues or miscommunications, creating a sleek and effective way to track and facilitate field service activities. The system uses a flexible core technology, with advanced logic and workflow functionality to streamline data-driven processes. Comprehensive reporting capabilities help with data analysis, and its business intelligence (BI) dashboard functionality allows for businesses to compare ...

FORM OpX Pricing

We offer three pricing packages based on capabilities, user licenses, and requirements. For details, visit: https://www.form.com/pricing/

Starting price: 

$5,000.00 per year

Free trial: 

Available

Free version: 

Not Available

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FORM OpX User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 28 reviews

Alexander

Verified reviewer

Company size: 51-200 employees

Industry: Computer Software

Review Source: GetApp

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5

June 2016

Assunta

Company size: 1,001-5,000 employees

Industry: Consumer Electronics

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2020

Provides great form creation infrastructure and increases data collection capability

Form.com is a pretty sufficient infrastructure to create forms for the purpose of collecting data from customer base, we use this data to improve our products in accordance with the satisfaction and compliant points of our customer base who already purchased our products and currently experiencing them.

Pros

Form.com allows us to collect data from user base of our products and we acquire reliable data and understand the path we should follow in the product development process by referring to the statistical customer satisfaction and complaint points.

Cons

Form creation interface should be improved to allow faster form launching especially must be powered with more customizable, ready templates so that we can launch a campaign with minimal afford and directly start interaction with the customer segment we are targeting.

Reasons for choosing FORM OpX

Form.com was the best alternative in terms of pricing plan for unlimited number of forms.

Reasons for switching to FORM OpX

Form.com had a better pricing plan for the unlimited number of form creation.

Santino

Company size: 501-1,000 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Functionality

out of 5

May 2022

Form OpX Review

Pros

Form OpX has excellent form building capabilities. All options for data entry are available making forms easy to customize based on the purpose. This software has allowed for us to collect user information in a very efficient way. Very easy to navigate.

Cons

The app tends to lag at times however minor updates should address this issue.

Karl Rodrigue

Company size: 1 employee

Industry: Cosmetics

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

May 2022

way too expensive for what it is

my experience with this software did not convince me and in this sector I find that the competitors do much better and at a lower price

Pros

an application that improves its service by collecting data from its customers with very good statistical tools we can see the customer is satisfied and make decisions

Cons

on android the application is not doing well. some update is considered to make it more stable and better grip.

Reasons for switching to FORM OpX

the service and too expensive

Michel

Company size: 201-500 employees

Industry: Medical Devices

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2021

Does what it says on the tin

Overall I rate this product as good. We use it in critical processes and it works well. The support team is responsive in acknowledging a problem reported. Sometimes fix can be long coming. Note: A problem is not always a fault it can also be an issue at the user-end.

Pros

1. The ability to fill forms easily (dropdowns, radio buttons, tick boxes). 2. The ability to have checks and logic in the forms. 3. The ability to collect signatures and create PDF output which are of regulatory importance. 4. The ability to integrate with our in-house applications through the API.

Cons

1. The design and underlying meta-data of forms is a bit rigid. 2. There lacks some flexibility which affects maintainability. 3. The lack of a sandbox for testing.

Reasons for choosing FORM OpX

It covered the very specific and critical needs we had defined.

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