Provides great form creation infrastructure and increases data collection capability

Form.com is a pretty sufficient infrastructure to create forms for the purpose of collecting data from customer base, we use this data to improve our products in accordance with the satisfaction and compliant points of our customer base who already purchased our products and currently experiencing them.

Pros

Form.com allows us to collect data from user base of our products and we acquire reliable data and understand the path we should follow in the product development process by referring to the statistical customer satisfaction and complaint points.

Cons

Form creation interface should be improved to allow faster form launching especially must be powered with more customizable, ready templates so that we can launch a campaign with minimal afford and directly start interaction with the customer segment we are targeting.

Form OpX Review

Pros

Form OpX has excellent form building capabilities. All options for data entry are available making forms easy to customize based on the purpose. This software has allowed for us to collect user information in a very efficient way. Very easy to navigate.

Cons

The app tends to lag at times however minor updates should address this issue.

way too expensive for what it is

my experience with this software did not convince me and in this sector I find that the competitors do much better and at a lower price

Pros

an application that improves its service by collecting data from its customers with very good statistical tools we can see the customer is satisfied and make decisions

Cons

on android the application is not doing well. some update is considered to make it more stable and better grip.

Does what it says on the tin

Overall I rate this product as good. We use it in critical processes and it works well. The support team is responsive in acknowledging a problem reported. Sometimes fix can be long coming. Note: A problem is not always a fault it can also be an issue at the user-end.

Pros

1. The ability to fill forms easily (dropdowns, radio buttons, tick boxes). 2. The ability to have checks and logic in the forms. 3. The ability to collect signatures and create PDF output which are of regulatory importance. 4. The ability to integrate with our in-house applications through the API.

Cons

1. The design and underlying meta-data of forms is a bit rigid. 2. There lacks some flexibility which affects maintainability. 3. The lack of a sandbox for testing.