Fraxion Software

4.18 / 5 (38)

Our advisors have recommended this product 2 times in the last 30 days

About Fraxion

Fraxion provides complete spend management solutions for purchase requisition-to-PO, expense and approval management, AP workflow management and spend analysis.

Fraxion’s true cloud solution offers a mobile app, seamless integration and a proactive spend management suite for complete operational spend control and analysis.

The solution enables mobile purchase requisition-to-purchase order functionality with advanced approval routing, quoting, invoice approval and 2 or 3-way matching capabilities.

Configure your company policies and actively manage compliance. Fraxion’s advanced analytics enable spend analysis by category with reporting power and insights. Get visibility into budgets at decision points and quantify the level of risk in requests be...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

39 Reviews of Fraxion

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(20)

20

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 39 results

January 2018

User Profile Picture

Jared from The Production Network

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Could not be happier with this software.

Pros

Very intuitive interface. Most users were able to pick up how to use it with minimal training. Previously we were using WebApps in Microsoft Dynamics SL to enter purchase order requests, and the interface was so difficult people simply stopped submitting purchase orders. With eRequester, we have nearly 100% compliance.

Cons

We are a project management company. eRequester (like most purchasing software) uses departmental approval routing. On projects, it would be nice if the approval routing could shift to a project basis, rather than departmental. It would need to pull who the project manager is from our ERP software, and set the routing to go to that person instead, so no small feat. But, that's my one complaint.

September 2019

Elbert from US Space and Rocket Center

Company Size: 1,001-5,000 employees

Industry: Museums and Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Great software that greatly improved our Purchasing abilities.

We were on a paper system using Microsoft GP as our accounting software. We needed something that integrated with GP and was easy to implement and train. After a year researching various alternatives, we chose this software for cost, ease of implementation, and user friendliness. The implementation support was superb and the follow-up customer service was exceptional. We continues to expand into additional modules - the software saved us in significant time and effort of our purchasing team. It also greatly improved our audit response time. Our users can now easily request and track their purchase requests. The final PO is in GP, but this is accessible to them as well. Our number of licenses for GP prevented them from actually being able to check the PO. Recurring or blanket POs are much easier to produce and maintain on an annual basis.

Pros

Ease of use and accessibility to our primary requester personnel. Integration and Interface to GP2015 simple and automated. Clearly defined rule sets based on both Levels and Supervisors. Flexible rule changes to meet changing requirements. Tracking of requisitions and follow-up on results. Special Projects tracking.

Cons

So far nothing. Any Minor issues at implementation were worked through and explained by the implementation team.

Reasons for Choosing Fraxion

Excellent support at initial analysis of our requirements. Ease of use compared to other systems. Cost/price point with functionality was a significant reason for our decision.

Reasons for Switching to Fraxion

Excellent follow up by the sales team. Easy access to implementation support. Demo clearly identified to us how it would work and was easy to follow.

June 2021

Paula from Reading Municipal Light Department

Company Size: 51-200 employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2021

The Best of Fraxion (eRequester)

My overall experience with Fraxion has been very good. Their support is immediate and efficient. Although this is the only Requisition/Purchase Order software I am familiar with, it meets our department's needs. The training Fraxion offers is top notch and the software is very user friendly.

Pros

The "Search" feature is the most impactful. We often look for historical purchasing information, and Fraxion's software makes that an easier process. The "System Administration" feature is also a great feature that makes it easy to edit, add, and delete users, approvers, roles, and departments.

Cons

After searching for a specific vendor and all of its requisitions appear, if you view one of the requisitions listed, you cannot view a second requisition on a different page without doing a "New Search". Time consuming when you have to keep doing a new search.

July 2020

David from The Prestige Cosmetics Group

Company Size: 501-1,000 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

July 2020

Prestige Cosmetics

Faster processing times, less time spent in the Finance department on processing and capturing, correct approvals are in place. Negative experiences with regards to integration into our existing setup, implementation team was not very clued up on the integration, lack of communication and understanding of setup and implementation, no project manager or project management skills displayed

Pros

It is easy to use, with the cloud based version it is accessible from anywhere, and quite customisable on the user front with regards to approvals and workflows. Great data and document store

Cons

Integration and setup was extremely difficult, it did not integrate well into our existing setup, limitations on user rights in terms of reports, reporting could use alot of work to improve and add more value

Reasons for Choosing Fraxion

There were no other alternatives that we explored.

Response from Fraxion

Replied July 2020

Thank you for your review, David. As we are committed to continually improving our product and processes, your feedback is much appreciated. We're glad that you find the product easy to use and that you're enjoying the accessibility that a cloud solution brings. It's great to hear your comments on the customizable user front end and the data and document digitization benefits you're seeing. We've heard the requests for improved reporting and are pleased to inform you that we will be releasing a new BI platform shortly. We're certain it will address your requirements with advanced analytics, dashboard views, and actionable insights. One of our consultants will contact you to provide more details as soon as it is available. We understand your concerns around integration challenges. As a fully cloud deployed solution, we constantly strive to find better and more cost-effective means of integrating into legacy on-premise accounting solutions to ensure a seamless user experience.

June 2021

Erich from Canadian Alliance Terminals

Company Size: 11-50 employees

Industry: Warehousing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2021

Fantastic, easy to use product that streamlines purchase and spend management

Pros

Easy to train our staff on use Cloud based Excellent implementation team who are always available to answer queries and make necessary changes Great price point

Cons

We haven't started the process of integrating Fraxion with our ERP, so can't add comments there yet. As for general use, the only (tiny) con is around the "cancel" button. Intuitively, one would think by clicking this, the current action is cancelled, but instead this cancels the entire PR/PO.