Fraxion

RATING:

4.4

(61)

About Fraxion

Fraxion provides a complete procure-to-pay solution for purchasing, expense, and AP automation. The all-in-one procure-to-pay suite includes: -Purchase requisitions & custom approvals -Budget & policy control -Purchase order automation -Receiving, invoice matching & invoice approvals -AI-powered AP automation -Spend analytics, community insights & reporting -PunchOut & PunchIn -Internal Catalogs -Expense management -Mobile app -ERP / Accounting system integration Engineered for mid-sized companies, the intuitive solution facilitates seamless operational spend management from any location. Experience the convenience of mobile flexibility, streamlined procure-to-pay processes, and achieve audit transparency through digital records and accountable, policy-compliant spen...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Fraxion Pricing

Per user pricing model. Contact Fraxion for detailed pricing information.

Free trial: 

Available

Free version: 

Not Available

Dashboard displaying analytics cards and an activity

Fraxion Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Fraxion

1 - 5 of 60 Reviews

User Profile

Jared

Verified reviewer

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Could not be happier with this software.

PROS

Very intuitive interface. Most users were able to pick up how to use it with minimal training. Previously we were using WebApps in Microsoft Dynamics SL to enter purchase order requests, and the interface was so difficult people simply stopped submitting purchase orders. With eRequester, we have nearly 100% compliance.

CONS

We are a project management company. eRequester (like most purchasing software) uses departmental approval routing. On projects, it would be nice if the approval routing could shift to a project basis, rather than departmental. It would need to pull who the project manager is from our ERP software, and set the routing to go to that person instead, so no small feat. But, that's my one complaint.

Elsabe

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Fraxion since 2018

Approval of expenditure is quick and easy and ensures adherence to company policies and audit requirements.

PROS

Fraxion is easy to use and being able to quickly track the creation, submission and approval dates and times of requisitions and invoices eliminates confusion and excuses for not meeting deadlines. Integration with existing business processes was relatively easy, apart from one or two minor glitches.

CONS

The standard reports (dashboards) are not as useful to us as other reports would be, eg. a report that shows all invoices plus amounts linked to their respective purchase orders (history report, not only a 30 day report as is currently the case).

Vendor Response

Elsabe, thank you so much for your review. It's great to know that your expense approvals are quicker and easier, and policies and audit requirements are under control with Fraxion. I'm pleased to inform you that during the month of August, 2021 you will have access to a new embedded spend analytics feature that will enable you to report on all requisitions, purchase orders and invoices for any time period you wish to analyze. We can certainly assist with building custom reports for you, if you have specific requirements. Your Account Manager will get in touch shortly to discuss your options. We appreciate your feedback, Elsabe.

Replied July 2021

Gary

Health, Wellness and Fitness, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Fraxion Uodate

PROS

Program works well with my company. Sufficient enough.

CONS

Nothing at all do I have a problem with.

David

Retail, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed July 2020

Prestige Cosmetics

Faster processing times, less time spent in the Finance department on processing and capturing, correct approvals are in place. Negative experiences with regards to integration into our existing setup, implementation team was not very clued up on the integration, lack of communication and understanding of setup and implementation, no project manager or project management skills displayed

PROS

It is easy to use, with the cloud based version it is accessible from anywhere, and quite customisable on the user front with regards to approvals and workflows. Great data and document store

CONS

Integration and setup was extremely difficult, it did not integrate well into our existing setup, limitations on user rights in terms of reports, reporting could use alot of work to improve and add more value

Reason for choosing Fraxion

There were no other alternatives that we explored.

Vendor Response

Thank you for your review, David. As we are committed to continually improving our product and processes, your feedback is much appreciated. We're glad that you find the product easy to use and that you're enjoying the accessibility that a cloud solution brings. It's great to hear your comments on the customizable user front end and the data and document digitization benefits you're seeing. We've heard the requests for improved reporting and are pleased to inform you that we will be releasing a new BI platform shortly. We're certain it will address your requirements with advanced analytics, dashboard views, and actionable insights. One of our consultants will contact you to provide more details as soon as it is available. We understand your concerns around integration challenges. As a fully cloud deployed solution, we constantly strive to find better and more cost-effective means of integrating into legacy on-premise accounting solutions to ensure a seamless user experience.

Replied July 2020

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Fraxion Review

PROS

Easy to use and accessible from anywhere, Fraxion is an excellent database to refer to when needed, especially for auditing purposes. The customer support team is excellent.

CONS

The system needs to generate a few more reports and email alerts and would like to see the precise changes made to a profile.

Vendor Response

Thank you for the constructive feedback. With the recent launch of our Insights offering, powered by Microsoft Power BI embedded into our solution, there has been an accelerating increase in the number of reports and dashboards that we are making available to customers. Further, Insights allows us to rapidly create custom reports should customers require them. We will have a member of our services team reach out to you to provide further detail.

Replied November 2022