FreightExchange

RATING:

4.3

Overview

About FreightExchange

FreightExchange is a multi-carrier shipping platform designed to give users control over global operations. It is a cloud platform for the whole team. It's also about the people in finance who need to know that costs are in check, it's about sales teams and customer service who need to know when orders will be delivered. This system provides visibility for all members of the team so your operations run more reliably. Key Features Include: - Control Tower - Manage all your shipping operations from one centralised dashboard. - Operational Reports - Get carrier performance reports and daily oversight on freight and costs. - Integrate with any carrier anywhere, fast. - Manage Carrier Rates - Easily calculate shipping prices from your complex carrier rates and zones. - Q...

FreightExchange Pricing

Simple and transparent subscriptions starting at 0.15c per shipment.

Starting price:

A$250.00 per month

Free trial:

Available

Free version:

Available

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FreightExchange Reviews

Overall Rating

4.3

Ratings Breakdown

(2)

(5)

(0)

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

Functionality

4.5

Most Helpful Reviews for FreightExchange

1 - 7 of 7 Reviews

Write a Review

Kevin

Mining & Metals, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2022

Very easy to use freight management portal and API solutions

We have great overall experience with FreightExchange. The implementation was easy and efficient. We always receive great support from development and support team about customized requirements and support requests. The freight management portal is easy to use for warehouse staff.

PROS

Freight exchange provides very robust and flexible API options. The dev team is always willing to help with customization to fulfill customer requirement. The support has been very prompt and efficient to handle support requests.

CONS

There are no API solutions available for reporting and analytics.

Phillip

Mining & Metals, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2022

FreightDesk selection

a more efficient logistics operation with Perth Mint.

PROS

The product was a closer functional fit for our environment than the alternatives. It replaced a number of manual processes that involved manual exchange of information via spreadsheets

CONS

Despite being a closer fit there were still some unique shipping arrangements, given the value of cargo Perth Mint ships, that have required software enhancements. The FreightExchnage team have done these changes in a timely and professional manner.

Reason for choosing FreightExchange

It was able to meet a number of technical, architectural and IT security requirements better than the alternatives.

Sandy

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2022

good

Good

PROS

easy to use and maintain refunds are prompt

CONS

Varying availabilities and costs and uncertinty about pick ups

Jason

Health, Wellness and Fitness, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed August 2022

An excellent TMS that is easy to use and manage

PROS

No doubt it is very easy to use and manage. You can manage all the orders, air shipping, cost tracking and claims within the platform. Very easy to implement and offers one of the best support. It makes every manual thing we did before in the warehouses automated.

CONS

They have a monthly cost but they do have some of the costs which we weren't informed about before starting with them. They had some hidden costs.

Damian

Mining & Metals, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2022

Global Spill & Safety Review

Overall Freight Exchange has had a positive impact, very helpful to get quotes and freight options to areas that a lot of other freight handlers do not service. Pricing is very competitive.

PROS

Very quick and easy to get freight quotes, easy to get tracking and consignment information

CONS

Sometimes hidden costs such as manual handling charges or remote delivery surcharges are not explained until we receive an invoice.

Nathan

Logistics and Supply Chain, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

FUNCTIONALITY

Reviewed February 2022

Freight Exchange Review

PROS

The functionality & ease of use is a great asset for this software very user friendly

CONS

I believe it has everything you need to perform the tasks required

Sharoon

Retail, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

FUNCTIONALITY

Reviewed February 2022

Cannot contact FreightExchange by Phone

PROS

User friendly

CONS

FreightExchange contact number does not work. Need to fix the communication via phone

7 Reviews