# FreightExchange Software Reviews, Demo & Pricing - 2026

> Review of FreightExchange Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/scm/freightdesk-profile

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FreightExchange

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Overview

# FreightExchange 2026: Benefits, Features & Pricing

Wondering if FreightExchange is right for your organization?

Our Freight Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

FreightExchange

4.3

[(7)](https://www.softwareadvice.com/scm/freightdesk-profile/#reviews)

Pricing

Starting at A$250.00 per month

### About FreightExchange

FreightExchange is a multi-carrier shipping platform designed to give users control over global operations.

It is a cloud platform for the whole team. It's also about the people in finance who need to know that costs are in check, it's about sales teams and customer service who need to know when orders will be delivered.

This system provides visibility for all members of the team so your operations run more reliably.

Key Features Include:

-   Control Tower - Manage all your shipping operations from one centralised dashboard.
-   Operational Reports - Get carrier performance reports and daily oversight on freight and costs.
-   Integrate with any carrier anywhere, fast.
-   Manage Carrier Rates - Easily calculate shipping prices from your complex carrier rates and zones.
-   Quotes & Bookings - Get one-click quotes and make instant bookings for all carriers online on the cloud.
-   Carrier Labels - Download or print one or bulk, compliant shipping labels instantly from any printer.
-   Workflow Automations - Reduce warehouse decisions and implement bespoke business rules for shipping.
-   Consolidation Management - select the right box or pallet or carrier for every order.
-   Branded Tracking -...

Live shipment tracking and notifications for orders. - Order Management - Connect your eCommerce & ERP portals to bring in orders for load planning & dispatch. - Sales Rates - Make money on shipping as a percent or a fixed extra charge.

Wondering if FreightExchange is right for your organization?

Our Freight Software selection experts can help you in 15 minutes or less.

## FreightExchange User Interface

## Popular FreightExchange Alternatives

Main Product

FreightExchange

4.3

[(7)](https://www.softwareadvice.com/scm/freightdesk-profile/#reviews)

Ratings Breakdown

-   4.57Ease of use
-   4.20Value for money
-   4.60Customer support
-   4.57Functionality

Pricing

Starting at A$250.00 per month

Get Price

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3.8

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Ratings Breakdown

-   4.20Ease of use
-   4.40Value for money
-   4.60Customer support
-   3.80Functionality

Pricing

Starting at A$149.00 per month

Get Price

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Ratings Breakdown

-   4.68Ease of use
-   4.51Value for money
-   4.69Customer support
-   4.51Functionality

Pricing

Starting at $26.00 per year

Get Price

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Ratings Breakdown

-   4.56Ease of use
-   4.48Value for money
-   4.44Customer support
-   4.47Functionality

Pricing

Starting at $75.00 per year

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Ratings Breakdown

-   4.50Ease of use
-   5.0Value for money
-   5.0Customer support
-   5.0Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   4.22Ease of use
-   3.99Value for money
-   4.17Customer support
-   4.05Functionality

Pricing

Available upon request

Get Price

## FreightExchange Pricing and Plans

Starting price: A$250.00 per month

Free Trial

Free Version

Basic

A$250.00

usage based, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## FreightExchange Features

-   Popular features found in Freight
    
    3PL Management
    
    Accounting
    
    Customer Management
    
    Document Management
    
    Quotes/Estimates
    
    Rate Management
    
    Route Optimization
    
    Shipping Management
    
    Transportation Management
    
    Truckload Management
    
-   More features of FreightExchange
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Air Shipping
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Audit Management
    
    Automated Scheduling
    
    Barcode Recognition
    
    Barcode/Ticket Scanning
    
    Barcoding/RFID
    
    Billing & Invoicing
    
    Billing Rate Management
    
    Bills of Lading
    
    Carrier Invoice Auditing
    
    Carrier Management
    
    Channel Management
    
    Claims Management
    
    Communication Management
    
    Compliance Management
    
    Contact Database
    
    Container Shipping
    
    Cost Analysis
    
    Cost Recovery
    
    Cost Tracking
    
    CRM
    
    Cross Docking
    
    Customer Database
    
    Customer Portal
    
    Customer Service Management
    
    Customizable Branding
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Synchronization
    
    Delivery Estimate
    
    Delivery Record
    
    Delivery Tracking
    
    Demand Forecasting
    
    Digital Signature
    
    Discount Management
    
    Dispatch Management
    
    Drag & Drop
    
    Driver Management
    
    Driver Settlements
    
    Dropshipping Services
    
    eCommerce Management
    
    EDI
    
    Electronic Signature
    
    Email Templates
    
    Emergency Dispatch
    
    Employee Management
    
    Exceptions Management
    
    Fleet Management
    
    For Courier Services
    
    Forecasting
    
    For eCommerce
    
    For Freight Operations
    
    Freight Shipping
    
    Fuel Management
    
    Geographic Maps
    
    Geolocation
    
    GPS
    
    Ground Shipping
    
    Historical Reporting
    
    Import/Export Management
    
    International Forwarders
    
    Inventory Management
    
    Invoice Management
    
    Labeling
    
    Label Printing
    
    Live Driver Tracking
    
    Load Optimization
    
    Local Forwarders
    
    Location Tracking
    
    LTL/Shared Truckload
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Mileage Tracking
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile Signature Capture
    
    Monitoring
    
    Multi-Channel Management
    
    Multi-Location
    
    Multiple Data Sources
    
    Ocean Shipping
    
    Order Management
    
    Order Tracking
    
    Package Analytics
    
    Package Tracking
    
    Parcel Shipping
    
    Performance Management
    
    Performance Metrics
    
    Predictive Analytics
    
    Proof of Delivery
    
    Purchase Order Management
    
    QuickBooks Integration
    
    Real-Time Analytics
    
    Real Time Comparisons
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Refund Opportunity Identification
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Retail Inventory Management
    
    Returns Management
    
    Role-Based Permissions
    
    Route History
    
    Route Management
    
    Routing
    
    Safety Management
    
    Sales Automation
    
    Sales Order Management
    
    Sales Reports
    
    Sales Trend Analysis
    
    Scheduling
    
    Search/Filter
    
    Self Service Portal
    
    Shipment Price Calculation
    
    Shipment Tracking
    
    Shipping Cost Tracking
    
    Shipping Labels
    
    Shipping Optimization
    
    Shipping Services Integration
    
    SMS Messaging
    
    Sourcing Management
    
    Status Tracking
    
    Strategic Planning
    
    Supplier Management
    
    Supply Chain Management
    
    Task Scheduling
    
    Territory Management
    
    Third-Party Integrations
    
    Third Party Management
    
    Trip Logs
    
    Vehicle Management
    
    Vendor Management
    
    Warehouse Management
    
    Waybills
    
    Website Integration
    
    Workflow Automation
    
    Work Order Management
    

## FreightExchange Integrations

CargoWise

Integration rated undefined from -1 review

Enterprise Dynamics

Integration rated undefined from -1 review

NetSuite

Integration rated undefined from -1 review

Shopify

Integration rated undefined from -1 review

MYOB Acumatica

Integration rated undefined from -1 review

WooCommerce

Integration rated undefined from -1 review

See all 12 integrations

## FreightExchange User Reviews

Overall Rating

4.3

Ratings Breakdown

5

29%

4

71%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.2

Customer support

4.6

Functionality

4.6

Have you used FreightExchange and would like to share your experience with others?

KL

Kevin L.

Verified reviewer

Mining & Metals

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Very easy to use freight management portal and API solutions

5

We have great overall experience with FreightExchange. The implementation was easy and efficient. We always receive great support from development and support team about customized requirements and support requests. The freight management portal is easy to use for warehouse staff.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Freight exchange provides very robust and flexible API options. The dev team is always willing to help with customization to fulfill customer requirement. The support has been very prompt and efficient to handle support requests.

Cons:

There are no API solutions available for reporting and analytics.

Read More

DB

Damian B.

Verified reviewer

Mining & Metals

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2022

Global Spill & Safety Review

4

Overall Freight Exchange has had a positive impact, very helpful to get quotes and freight options to areas that a lot of other freight handlers do not service. Pricing is very competitive.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Very quick and easy to get freight quotes, easy to get tracking and consignment information

Cons:

Sometimes hidden costs such as manual handling charges or remote delivery surcharges are not explained until we receive an invoice.

Read More

SS

Sandy S.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for more than 2 years

Reviewed February 2022

good

4

Good

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

easy to use and maintain refunds are prompt

Cons:

Varying availabilities and costs and uncertinty about pick ups

Read More

JL

Jason L.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 2 years

Review source

Reviewed August 2022

An excellent TMS that is easy to use and manage

4

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

4

Functionality

Pros:

No doubt it is very easy to use and manage. You can manage all the orders, air shipping, cost tracking and claims within the platform. Very easy to implement and offers one of the best support. It makes every manual thing we did before in the warehouses automated.

Cons:

They have a monthly cost but they do have some of the costs which we weren't informed about before starting with them. They had some hidden costs.

Read More

PO

Phillip O.

Verified reviewer

Mining & Metals

201-500 employees

Used daily for less than 12 months

Review source

Reviewed February 2022

FreightDesk selection

4

a more efficient logistics operation with Perth Mint.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The product was a closer functional fit for our environment than the alternatives. It replaced a number of manual processes that involved manual exchange of information via spreadsheets

Cons:

Despite being a closer fit there were still some unique shipping arrangements, given the value of cargo Perth Mint ships, that have required software enhancements. The FreightExchnage team have done these changes in a timely and professional manner.

Reasons for choosing FreightExchange

It was able to meet a number of technical, architectural and IT security requirements better than the alternatives.

Read More

NB

Nathan B.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2022

Freight Exchange Review

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

The functionality & ease of use is a great asset for this software very user friendly

Cons:

I believe it has everything you need to perform the tasks required

Read More

SJ

Sharoon J.

Verified reviewer

Retail

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed February 2022

Cannot contact FreightExchange by Phone

4

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

User friendly

Cons:

FreightExchange contact number does not work. Need to fix the communication via phone

Read More

Showing 1 - 7 of 7 Reviews

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