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FreightPOP vs ShipSaving
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.6 / 5
Value for Money
4.7 / 5
4.7 / 5
Customer Support
4.8 / 5
4.7 / 5
Functionality
4.6 / 5
4.7 / 5
Last Review Written
February 12, 2025
July 4, 2024
Pros/Cons
Pros
- It has been a very positive experience. The platform works great for our company, and the support staff is super friendly and helpful.
- I like all of the options it provides, we get great reporting, tracking is much easier, ability to send out spot quotes. It is so easy to rate shop and find the best option for our freight.
- Very positive, was a great investment for our company, it does exactly what we were looking for.
Cons
- There are not anything i can think of as bad. They are constantly making imporvements.
- The only negative thing with FP is the software updates sometimes cause bugs in the system.
- There are limited User/Roll permission settings, you can block a user from a carrier completely, but not specific services, i.e. Next Day Air AM.
Pros
- Easy to use, B2C integration, brings great convenience, great pricing and great customer service. Also enables you the option to UPS surepost.
- Being able to access postage at any time is great and being able to schedule pick up is awesome. I don’t have to leave the house which means more time to focus on other important tasks.
- I think the best feature is that it's very clear how to proceed and where to find what I need. Also the website's UI and UX is great.
Cons
- Sometimes I get charged a lot for adjustments and don't get enough information, if I know why I'm being charged I can avoid it next time.
- Sometimes the actual carrier charge is more than quoted and they do not alert you that you have been charged the difference.
- High adjustment fee will be charged and no any explanation.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
5 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
