Time saving, stream lined, one stop shop for rate quoting.

All the things i listed in my review. this seems very redundant.

Pros

All my carriers in one place, all my customers in my address book, amazing data to provide my LTL reps for better rates, uniform BOL across all carriers, Pre-PRO'd shipments so I don't have to trust a driver with a sticker book to stick the right pallet, Being able to run spot and volume quotes in one place, lightning fast response from customer service on the rare occasion of an issue, seeing customer service listen to and apply my feedback, tracking all my shipments in one place, having a landing page for a consignee to be able to watch and track from, using the same landing page for inbound shipments so the shipper can reprint BOL's if needed and print pallet labels in the size that they need. Blogs are always poignant and help to become a better shipper and possible alert me to issues others are encountering or mistakes I've been making that are costing me unnecessarily.

Cons

I'm spoiled and overly reliant on it. Also, with its ease of use, it does potentially make part of my position easier to fill with someone whom has little to no shipping experience.

Best solution for freight

The experience was great from the beginning. Our shipping manager did the setup and found that the whole team at the freight view was responsive and helpful. That has stayed consistent for the years we've been with them. The sales team likes it, the shipping team likes it, and really the biggest issue it has caused is with small package carriers. That is, the bar has been raised and we now wish they did small package the same way.

Pros

The online interface at first made me nervous. I was a software guy. However, that quickly disappeared when I started using it. The idea was actually from our shipping manager and the way the system works is so simple that it allows our sales staff to easily quote and even book some freight which helps out our shipping department. It shows the rates of all the carriers we have loaded, the best time of delivery, etc. It is a well thought out and well-executed product.

Cons

I haven't run into any real bugs in the system. However, our current administrator probably has more in-depth ideas of any little quirks. From a user standpoint, there is not much room to complain. I know that one of the carriers will not state that it is using other carriers to get it to the final destination but all of the others do and I think that is more on that carrier than anything. Other than that the site is easy to use and I just don't hear of complaints. One minor thing is that they did have a WordPress plugin but it is about 3 years out of date and doesn't look like its been maintained. We were going to use that with our shopping cart software but since it was so old we couldn't use it.

PURCHASING COORDINATOR

Freightview is constantly adding new features to their website and have Webinar's to introduce and train users on how to use these new features.

Pros

I can ship with multiple carriers from 1 website from getting quote and transit times, to generating the BOL and scheduling the pickup. Once in transit, I can get status updates and use the software to reconcile invoices also. Best part is having all the information in one place, no more going to multiple website to get quote and tracking.

Cons

There is nothing that I don't like about Freightview. Customer service is excellent any time I have had any issues.

Easy to use, but could be a little more flexible

It's nice being able to have all my(not a 3pl's ) rates in one place. Easy to use. Could use some more flexibility for creating the BOL. Too often with hazmat shipments you want to keep those items on separate lines from the rest of what is being shipped so that the hazmat info is readily available on the PO. Doing this right now changes the quantity shipped on the total line which then has to be manually altered to reflect the actual piece count of what is being shipped. Tracking information can be incorrect at times not reflecting what the carrier is showing on their websites i.e Freightview tracking shows it delivered whereas the carrier might show that there is a delivery exception. Could use some more analytics, but being able to pull all the information into an Excel file makes this not as big of an issue as information specific reports can be made. Overall it is extremely useful for gathering quotes and recording shipping data.

Pros

Ease of use, data is readily available, Customer Service is outstanding.

Cons

BOL editing capabilities needs to be more flexible. It would be nice to be able to completely delete a shipment made in error instead of just archiving it.

Great to Have!

We are able to look at our rates and save money by comparing multiple carriers' rates in one location.

Pros

I like to be able to compare all of our rates in one place. Freightview eliminates the need to search for multiple rates.

Cons

There are minor inconveniences with searching, for quotes and rates. I wish you could see history for a longer period of time. I also wish my search didn't disappear as soon as I open one of the rates that appeared.