Freightview vs ShipBob

RATING:

4.6

(610)

Freightview has 610 reviews and a rating of 4.63 / 5 stars vs ShipBob which has 98 reviews and a rating of 3.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (610)
3.7 (98)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
June 6, 2023
February 26, 2024
Pros/Cons
  • Pros

  • The immediate responses to any issues I was unfamiliar with or questions I had were always answered very quick. I'm glad the rep kept checking in and giving me time to try Freightview.
  • Ease of deployment and set up with multiple sites and training ease.
  • Cons

  • I really don't like the fact that if I make a mistake on the first page, it forces me to go back and reenter all of the information again.
  • Get both emails and updates on quotes online. It can get a little confusing if you have a few quotes going on at the same time.
Read all user reviews
  • Pros

  • The dashboard is easy to use. Customer service is great and answers all of my questions quickly.
  • All of the processes are automated, communication is easy and very effective.
  • Cons

  • It can be difficult to see where which expiration date items are.
  • The only real con is the lack of integrations. I believe they are introducing access to their API shortly.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos