Freightview vs Zoho Books

RATING:

4.6

(610)

Freightview has 610 reviews and a rating of 4.63 / 5 stars vs Zoho Books which has 620 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (610)
4.4 (620)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 6, 2023
April 17, 2024
Pros/Cons
  • Pros

  • The immediate responses to any issues I was unfamiliar with or questions I had were always answered very quick. I'm glad the rep kept checking in and giving me time to try Freightview.
  • Ease of deployment and set up with multiple sites and training ease.
  • Cons

  • I really don't like the fact that if I make a mistake on the first page, it forces me to go back and reenter all of the information again.
  • Get both emails and updates on quotes online. It can get a little confusing if you have a few quotes going on at the same time.
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  • Pros

  • The setup is fairly straightforward, and the learning curve is very manageable. It's really nice to have a good (and reasonable) set of defaults for categories and account structure.
  • Through the Zoho Books software, our payments integration is always great and fabulous.
  • Cons

  • They call you at ridiculous times and then email to say they called and to call them back. You call them back and no one is available.
  • I was afraid to use it, no knowing who would be viewing our data.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos