Gatekeeper Software

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About Gatekeeper

Gatekeeper is a cloud-based vendor and contact management solution. Key features include automated alerts, customization and collaboration tools and integrations with other software. Users can manage contracts and vendor information, track workloads, monitor risk and store documents using Gatekeeper. A built-in messaging feature assists with file requests and collaboration. Automated alerts can be configured to remind users of important dates such as contract renewals. Users can create custom fields, supplier types and contract types and generate reports based on stored data. Emails can be sent from within the Gatekeeper platform and linked to suppliers and contracts. Suppliers can respond to messages from their own email clients without needing to log in to...

Gatekeeper Pricing

Starting from $875 per month with unlimited users. Pricing Tiers available: - Essentials: $875 per month - Pro: $2,095 per month - Enterprise: $3,725 per month - Custom: POA All plans include Unlimited Users. The plans scale with the number of suppliers and contracts as this aligned to the value delivered from the application.

Starting price: 

$875.00 per month

Free trial: 

Available

Free version: 

Not Available

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Gatekeeper User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 41 reviews

User Profile

Edwin

Verified reviewer

Company size: 501-1,000 employees

Industry: Packaging and Containers

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2019

Great contract Management Tool

Since the beginning, Gatekeeper team was super professional and provide us with an unique solutions that fit our expectations.

Pros

It is pretty simple to use and flexible for set up, the main strenght is the versatility of the solutions offered within.

Cons

Nothing, the support is amazing and the implementation team was great, i think that the implementation time can be shorter, but anyways it is pretty good.

Reasons for choosing Gatekeeper

was a perfect fit for our demands

Reasons for switching to Gatekeeper

Dolphin was not the complete solution we wanted for the company, it was highly unstable in our O365 enviroment

Jessica

Company size: 201-500 employees

Industry: Insurance

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2020

Gatekeeper Review

Gatekeeper has been a super helpful tool for our company in streamlining our contract management and approval process. Especially given our transition to remote work with the pandemic, I'm not quite sure what we would have done if we had not made this transition. We are very thankful for the tool and for all of the support we receive from the company.

Pros

The integration was fairly simple. Easy to use. Customer service is friendly, knowledgeable and responsive.

Cons

It would be great if the e-sign location was accurate based on the signer's location, if the time stamp was accurate based on the time zone of the signers/users, and if the Word to PDF document conversion didn't alter the look and text of the document so much. Other than those things, no complaints.

Reasons for choosing Gatekeeper

The number of items we were looking for on our list of requirements versus the cost, comparison of relationship with vendor to assistance from others.

Response from Gatekeeper

Thank you so much for the great review, Jessica. We really appreciate your support and the opportunity to partner with you. One of our product team will reach out to you to discuss and look to resolve the eSign IP and timestamp issue you raised. There are a number of reasons this can be the case due to the use of VPNs and similar. We also have some exciting developments regarding our Microsoft partnership to share.

Replied June 2020

Pauli

Company size: 5,001-10,000 employees

Industry: Chemicals

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

June 2021

Gatekeeper

good intuitive tool serving the purpose.

Pros

Ease of use, it is intuitive, easy to learn to use. Serves the purpose of a repository

Cons

Data extraction and reporting requires manual work. We have some standard functions, we do not use, that we could now remove

Guru

Company size: 501-1,000 employees

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2016

It is my job to find the best technology in Financial Services - I selected Gatekeeper

As a Technologist, I review the market for leading Financial Services institutions looking for the very best technology in the market. It's my job to ensure we select best-in-class cloud solutions that combine an intuitive interface within an Enterprise grade, scalable and robust solution. I also need to ensure adherence to rigorous security standards that are demanded by our industry and integration of a chosen solution within the client's ecosystem of applications. Following a detailed review of the market, shortlisting and formal procurement process, Gatekeeper stood out as the class-leading vendor and contract management solution based on the feature set and flexibility of the application. The current solution available and the overall vision is compelling. We conducted a granular security review including our own penetration testing. It is clear from the output of this process that security is at the very core of the Gatekeeper application. This cannot be underestimated as we all move to the cloud. We worked with Gatekeeper to implement their solution quickly and effectively across the organization. A seamless integration with OneLogin has made provisioning and user access simple and highly effective. User adoption is high and we look forward to expanding the use of the solution to their Portal Technology. The Gatekeeper Customer Success Team and Technical support are, like the solution itself, the highest standard we have found in the industry today. I have no hesitation in strongly recommending Gatekeeper.

Pros

- Usability - Ease of use - Integration

Cons

None

gemma

Company size: 51-200 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Gatekeeper Feedback

Our experience to date has been excellent.

Pros

The customisation within Gatekeeper allows us to utilise the native functionality to the best of its ability. Gatekeeper has enabled a proactive and scalable approach to supplier management. We receive excellent and frequent support from [SENSITIVE CONTENT HIDDEN] on ways to further improve and enhance what we are trying to achieve from Gatekeeper.

Cons

There are some areas within Gatekeeper which would be great it further customisation could be possible such as the heatmap within the Risk module. A training program would also be a really helpful offering for administrators.

Reasons for choosing Gatekeeper

Gatekeeper had more of the functionality we were looking for.

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