Gatekeeper is a cloud-based vendor and contact management solution. Key features include automated alerts, customization and collaboration tools and integrations with other software.  

Users can manage contracts and vendor information, track workloads, monitor risk and store documents using Gatekeeper. A built-in messaging feature assists with file requests and collaboration. Automated alerts can be configured to remind users of important dates such as contract renewals. Users can create custom fields, supplier types and contract types and generate reports based on stored data.

Emails can be sent from within the Gatekeeper platform and linked to suppliers and contracts. Suppliers can respond to messages from their own email clients without needing to log in to Gatekeeper. Software integrations include G Suite, Office 365, Box, Dropbox, Echosign, Hellosign, SAP, Oracle, Navision, Okta and OneLogin.

Gatekeeper is available with yearly subscription pricing, and also offers a free trial. Support is provided through an online portal.

Gatekeeper dashboard
Gatekeeper dashboard
Gatekeeper dashboard
Contract details
Contract details
Manage contracts
Manage contracts
Top suppliers
Top suppliers
Messaging feature
Messaging feature
Manage suppliers
Manage suppliers

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10



24 Reviews of Gatekeeper

Overall rating

4.5 / 5 stars

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Raja from ACT

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Very Satisfied Customer

This system helped us maintain all our contractual documentation and vendor contact details in a centralized location. Also we are using this system effectively to track risk based on our audit findings. Overall we are able to transform our vendor management by onboarding Gatekeeper system.

Pros

Ideal system with feature set matches our needs. I like workflow flexibility, access control, bulk upload/update, flexible vendor and contract views, user management and dashboards.

Overall, I like intuitive design, it helped our admin and end users to start using without much training.

I am also looking for basic spend functionality without a need for buying additional spend module.

Cons

I like all the features, but suggest having more flexibility and options to create additional dashboards.

Review Source: Capterra

Darren from AccorHotels

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Pros

Ease of use, customization on the fly by end user is very good, not needing to rely on support

Cons

Some search, navigation is a little clunky