Gatekeeper is a cloud-based vendor and contact management solution. Key features include automated alerts, customization and collaboration tools and integrations with other software.
Users can manage contracts and vendor information, track workloads, monitor risk and store documents using Gatekeeper. A built-in messaging feature assists with file requests and collaboration. Automated alerts can be configured to remind users of important dates such as contract renewals. Users can create custom fields, supplier types and contract types and generate reports based on stored data.
Emails can be sent from within the Gatekeeper platform and linked to suppliers and contracts. Suppliers can respond to messages from their own email clients without needing to log in to Gatekeeper. Software integrations include G Suite, Office 365, Box, Dropbox, Echosign, Hellosign, SAP, Oracle, Navision, Okta and OneLogin.
Gatekeeper is available with yearly subscription pricing, and also offers a free trial. Support is provided through an online portal.
Allyson from Infogroup
Specialty: High Technology
Employees number: 1,001-5,000 employees
The Gatekeeper team is amazing. They are very responsive when there are questions.
I like the one stop shop feel of the software and the ease of notifying BU leaders that their software is coming up for renewal. This makes them accountable
Claudia from AccentCare
Very intuitive and easy to use. Requires very little user training and support. Also like the ease in which fields can be added via administration profile.
Roles - need the ability to further restrict functions and visibility based on specific groups or criteria.
Fiona from BlaBlaCar
The user interface is very intuitive and the ability to customise allows us to easily integrate with existing processes and engage users in order to maximise the benefits of using the system.
The Gatekeeper team have done a great job onboarding and go above and beyond to find effective solutions.
The product team are quick to develop smart features in response to our business needs.
There is room for development of the product, in particular eSignature, but we expect to see this in the near future.
Bob from CUSO Financial Services
Employees number: 201-500 employees
Greatly enhanced clarity of all of our data. We especially enjoy having full visibility of all upcoming renewals.
Getting data into Gatekeeper has been simple and the benefits have far exceeded our original objectives. Our internal owners are now proactively notified when contracts are due for renewals and on other key regular events such as vendor reviews and key documentation updates.
The dashboards in Gatekeeper provide such a clear view of our data so we can be proactive, renewing contracts on better terms and cancelling contracts we do not need well in advance. This all provides an excellent return on our investment. Gatekeeper is simple to use and when some help or guidance is needed, support is always available online in their Live Chat feature.
Carolyn from ASG Group
Employees number: 501-1,000 employees
We selected Gatekeeper after spending enough time in the solution to see how easy it was to use compared to other solutions we had demonstrated to us. The team helped us every step of the way to get our vendor and contract data entered and imported. It was very easy to configure the data we needed to store and all of the views to match our exact processes.
I was dreading the process of getting our data into any system but doing this in Gatekeeper was painless. Seeing the dashboards and reports come to life and give us the information and email alerts to get on top of our workload was so satisfying.
I wish all the systems we used were like Gatekeeper.
Guru from Lincoln Investment
Employees number: 501-1,000 employees
As a Technologist, I review the market for leading Financial Services institutions looking for the very best technology in the market. It¿s my job to ensure we select best-in-class cloud solutions that combine an intuitive interface within an Enterprise grade, scalable and robust solution. I also need to ensure adherence to rigorous security standards that are demanded by our industry and integration of a chosen solution within the client¿s ecosystem of applications.
Following a detailed review of the market, shortlisting and formal procurement process, Gatekeeper stood out as the class-leading vendor and contract management solution based on the feature set and flexibility of the application. The current solution available and the overall vision is compelling.
We conducted a granular security review including our own penetration testing. It is clear from the output of this process that security is at the very core of the Gatekeeper application. This cannot be underestimated as we all move to the cloud.
We worked with Gatekeeper to implement their solution quickly and effectively across the organization. A seamless integration with OneLogin has made provisioning and user access simple and highly effective. User adoption is high and we look forward to expanding the use of the solution to their Portal Technology.
The Gatekeeper Customer Success Team and Technical support are, like the solution itself, the highest standard we have found in the industry today.
I have no hesitation in strongly recommending Gatekeeper.
- Ease of use
Andy from SCC
Employees number: 5,001-10,000 employees
We chose to partner with Gatekeeper as their technology was by far the most intuitive we evaluated. Our challenge was to secure accurate master data and compliance information from over 3,500 suppliers across Europe.
We simply didn¿t have the manpower to take on this challenge alone. Gatekeeper Vendor Portal technology and the supporting team are a vital partner for the SCC procurement and commercial teams moving forward
Adam from LendingHome
Employees number: 201-500 employees
As a busy legal team we needed a central area to manage all contracts and give full visibility to the business. Gatekeeper has an extremely easy to use interface requiring little to no training. The customer success team worked very closely with us to configure the solution to meet our exact use-case.
The Google Apps integration and unlimited user plan has allowed Lending Home to roll out Gatekeeper to over 200 users giving direct and controlled access to specific contract records company-wide.
Gatekeeper has transformed the way our department engages with the business, improving efficiency, reducing risk and greatly enhancing collaboration.
I have no hesitation to strongly recommending Gatekeeper - it's an excellent solution from a great company
Andrew from Baillie Gifford
Gatekeeper has become the central solution we rely on for managing our contracts and
suppliers every day. The interface is beautiful and extremely easy to use - no training required.
There are a whole range of options to customise the application and views to our exact needs.
The Gatekeeper support team are very responsive to any request, proactively keep us updated on new development and also involve us in the overall product roadmap - its a true partner model.
I would thoroughly recommend Gatekeeper and the team to any company wanting to get their suppliers and contracts under control.
We has been looking for a cloud tool to help us manage hundreds of contracts with a range of different key deadlines and end dates. Having used Excel as we grew this started to cause a number of problems.
We reviewed the market and either found simplistic solutions that lacked customisation or expensive Enterprise solutions that needed to be tailored costing us more money than we wanted to spend.
Gatekeeper came with almost all of the features at less than 20% of the cost of the bigger vendors. The interface is great and really easy to use. The team just jumped in and got work done. We love the built in email/messaging system. As we deal with many suppliers storing all emails/messages centrally means every member of the team is up to date.
This software has saved us lots of management time along with allow us to reduce costs. The support is great and we get updates on enhancements and new features all of the time - some of these were built based on our own requirements without additional costs.
When Gatekeeper first launched there was no Google Drive or Google Apps integration but this has now been added and it make the administration really simple.