Gatekeeper Software


Gatekeeper is a cloud-based vendor and contact management solution. Key features include automated alerts, customization and collaboration tools and integrations with other software.  

Users can manage contracts and vendor information, track workloads, monitor risk and store documents using Gatekeeper. A built-in messaging feature assists with file requests and collaboration. Automated alerts can be configured to remind users of important dates such as contract renewals. Users can create custom fields, supplier types and contract types and generate reports based on stored data.

Emails can be sent from within the Gatekeeper platform and linked to suppliers and contracts. Suppliers can respond to messages from their own email clients without needing to log in to Gatekeeper. Software integrations include G Suite, Office 365, Box, Dropbox, Echosign, Hellosign, SAP, Oracle, Navision, Okta and OneLogin.

Gatekeeper is available with yearly subscription pricing, and also offers a free trial. Support is provided through an online portal.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

20 Reviews of Gatekeeper

Showing 1 - 20 of 20

Start your review of Gatekeeper

Click to start
  • Carol from CRCNA

    July 2018

    Very easy to work with; They listen to their customers!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great having all of my contracts at my fingertips. We are a nonprofit organization with limited budget, but Gatekeeper was very willing to work with us to allow it to fit into our numbers. Staff are very eager to make updates to their system based on customer feedback. We've had a few features added very quickly after we made a request. Program is very user friendly.

    Cons

    We have been using Gatekeeper for just over a year. I have not found anything that I would consider a con.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Karla from SIDOR

    June 2018

    Excellent Results with Gatekeeper

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very easy to use and support responses are fast and effective.

    Pros


    Gatekeeper allows us to capture the necessary data easily, you can renew and cancel contracts. It is a very useful application and quite comfortable to use.

    Cons


    In the time that has been used we do not find any inconvenience, on the contrary it allows us to give better results in the work performance,

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • KAREN from Del Mar College

    Specialty: Education

    Number of employees: 201-500 employees

    June 2018

    Gatekeeper is reliable and value for your money

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I have used Gatekeeper in the past for many years and was satisfied with its performance. It did the job that I wanted!

    Cons

    I have no complaints in regards to Gatekeeper's performance. The support staff was great and the service was great as well.

    This review was submitted organically. No incentive was offered
    Review Source
  • Verified Reviewer

    Number of employees: 201-500 employees

    June 2018

    Gatekeeper is great and has very good support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Compared with other solutions, Gatekeeper is very intuitive and simple to use. Also important that support is at a high level.

    Cons

    Compared to similar solutions from the competition - this program is expensive, but working with this product is very efficient.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Manfred from Manpower Nederland

    Number of employees: 501-1,000 employees

    June 2018

    The software is in a different league when compared to the competition.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Clear, concise, quick and straightforward GUI. High level of user adoption in first use.
    High level of customization allowed while maintaining a robust core.
    Mobile interface works as good as normal web interface.
    A great team of experienced support people who actually listen and act upon suggestions and even implementing them in the final product. There bug fixing capacity is very quick. We have seen some happen in days after noticing them.
    Some features are: When you send a message via Gatekeeper to a supplier their response will also be captured in the tool including any attachments. That allows for a robust audit trail.
    Customizable workflows that allows for delegation of responsibilities within your organization.

    Cons

    It's more costly when compared to competitors but it's also much more product for the money.
    The supplier portal suggested for us not only onboarding of new suppliers but also a supplier maintaining its own compliance data. At the time of writing this is not yet possible.
    At this moment e-signing and redlining is not yet available.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tim from Trophy Automotive Dealer Group LLC

    Number of employees: 1,001-5,000 employees

    June 2018

    The software has been very easy to use, and is adding value to our business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The program has eliminated the need for drawers full of hanging file folders, with a variety of different individuals. GATEKEEPER has allowed us to centralize contracts, and create a workflow that tracks where contracts are in the process.

    Cons

    There are a few fields that are not relevant to our industry, so we have to navigate those. Overall the system is easy to use

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    Literally Gatekeeper has a platform that does all the thinking and planning for you

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Every type of information can be loaded into Gatekeeper. Their system allows full automation and easily recall your data

    Cons

    When trying to compare information, it is somewhat difficult to organize into a spread sheet. However once accomplished its just great

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Josefina from Empresas Polar

    April 2018

    Excellent tool to visualize and monitor the company's projects

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This tool has been very useful because it allows you to control and track the cash flow, as well as the process of buying and selling with suppliers and customers, allows us to view and create the process from scratch, it also allows you to store and send reminder messages with certain dates

    Cons

    As it is a platform with many functions and activities, the loading process tends to be slow for everything that registers in it, the rest works perfect

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Juan Carlos from Unicomer

    March 2018

    Contract Management Platform!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    1. Visualise all Company Processes.
    2. Take the `Entry out of Data.
    3. Gatekeepers stores interactions is great.
    4. Risks.

    Cons

    The implementations It takes a Little bit long, specially when your talking to a big company. But ingeneral It is a good software.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    March 2018

    Gatekeeper for vendor management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Vendor Management

    Pros

    I think Gatekeeper is a great tool for tracking cash flow and expiration dates of contracts. Very easy to use!

    Cons

    It does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due, it is causing confusion to our end users.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Claudia from AccentCare

    January 2018

    Gatekeeper was get to work with. The team was knowledgeable and prompt.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very intuitive and easy to use. Requires very little user training and support. Also like the ease in which fields can be added via administration profile.

    Cons

    Roles - need the ability to further restrict functions and visibility based on specific groups or criteria.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Fiona from BlaBlaCar

    November 2017

    User-friendly, customisable, excellent customer support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The user interface is very intuitive and the ability to customise allows us to easily integrate with existing processes and engage users in order to maximise the benefits of using the system.
    The Gatekeeper team have done a great job onboarding and go above and beyond to find effective solutions.
    The product team are quick to develop smart features in response to our business needs.

    Cons

    There is room for development of the product, in particular eSignature, but we expect to see this in the near future.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Allyson from Infogroup

    Specialty: High Technology

    Number of employees: 1,001-5,000 employees

    September 2017

    The Gatekeeper team is amazing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The Gatekeeper team is amazing. They are very responsive when there are questions.

    Pros

    I like the one stop shop feel of the software and the ease of notifying BU leaders that their software is coming up for renewal. This makes them accountable

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Bob from CUSO Financial Services

    Number of employees: 201-500 employees

    April 2017

    We are delighted with our choice of solution in Gatekeeper.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Greatly enhanced clarity of all of our data. We especially enjoy having full visibility of all upcoming renewals.

    Pros

    Getting data into Gatekeeper has been simple and the benefits have far exceeded our original objectives. Our internal owners are now proactively notified when contracts are due for renewals and on other key regular events such as vendor reviews and key documentation updates.

    The dashboards in Gatekeeper provide such a clear view of our data so we can be proactive, renewing contracts on better terms and cancelling contracts we do not need well in advance. This all provides an excellent return on our investment. Gatekeeper is simple to use and when some help or guidance is needed, support is always available online in their Live Chat feature.

    Review Source: Capterra
  • Carolyn from ASG Group

    Number of employees: 501-1,000 employees

    January 2017

    I wish all the systems we used were like Gatekeeper.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We selected Gatekeeper after spending enough time in the solution to see how easy it was to use compared to other solutions we had demonstrated to us. The team helped us every step of the way to get our vendor and contract data entered and imported. It was very easy to configure the data we needed to store and all of the views to match our exact processes. I was dreading the process of getting our data into any system but doing this in Gatekeeper was painless. Seeing the dashboards and reports come to life and give us the information and email alerts to get on top of our workload was so satisfying. I wish all the systems we used were like Gatekeeper.

    Review Source: Capterra
  • Guru from Lincoln Investment

    Number of employees: 501-1,000 employees

    November 2016

    It is my job to find the best technology in Financial Services - I selected Gatekeeper

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a Technologist, I review the market for leading Financial Services institutions looking for the very best technology in the market. It¿s my job to ensure we select best-in-class cloud solutions that combine an intuitive interface within an Enterprise grade, scalable and robust solution. I also need to ensure adherence to rigorous security standards that are demanded by our industry and integration of a chosen solution within the client¿s ecosystem of applications. Following a detailed review of the market, shortlisting and formal procurement process, Gatekeeper stood out as the class-leading vendor and contract management solution based on the feature set and flexibility of the application. The current solution available and the overall vision is compelling. We conducted a granular security review including our own penetration testing. It is clear from the output of this process that security is at the very core of the Gatekeeper application. This cannot be underestimated as we all move to the cloud. We worked with Gatekeeper to implement their solution quickly and effectively across the organization. A seamless integration with OneLogin has made provisioning and user access simple and highly effective. User adoption is high and we look forward to expanding the use of the solution to their Portal Technology. The Gatekeeper Customer Success Team and Technical support are, like the solution itself, the highest standard we have found in the industry today. I have no hesitation in strongly recommending Gatekeeper.

    Pros

    - Usability
    - Ease of use
    - Integration

    Cons

    None

    Review Source: Capterra
  • Andy from SCC

    Number of employees: 5,001-10,000 employees

    November 2016

    Enterprise Supplier Management and Portal Technology that is very powerful yet simple to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We chose to partner with Gatekeeper as their technology was by far the most intuitive we evaluated. Our challenge was to secure accurate master data and compliance information from over 3,500 suppliers across Europe. We simply didn¿t have the manpower to take on this challenge alone. Gatekeeper Vendor Portal technology and the supporting team are a vital partner for the SCC procurement and commercial teams moving forward

    Review Source: Capterra
  • Adam from LendingHome

    Number of employees: 201-500 employees

    November 2016

    Gatekeeper has transformed the way our department engages with the business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a busy legal team we needed a central area to manage all contracts and give full visibility to the business. Gatekeeper has an extremely easy to use interface requiring little to no training. The customer success team worked very closely with us to configure the solution to meet our exact use-case. The Google Apps integration and unlimited user plan has allowed Lending Home to roll out Gatekeeper to over 200 users giving direct and controlled access to specific contract records company-wide. Gatekeeper has transformed the way our department engages with the business, improving efficiency, reducing risk and greatly enhancing collaboration. I have no hesitation to strongly recommending Gatekeeper - it's an excellent solution from a great company

    Review Source: Capterra
  • Andrew from Baillie Gifford

    April 2016

    Gatekeeper is an excellent Supplier and Contract management solution with great support.

    Ease-of-use
    Quality
    Support

    Gatekeeper has become the central solution we rely on for managing our contracts and suppliers every day. The interface is beautiful and extremely easy to use - no training required. There are a whole range of options to customise the application and views to our exact needs. The Gatekeeper support team are very responsive to any request, proactively keep us updated on new development and also involve us in the overall product roadmap - its a true partner model. I would thoroughly recommend Gatekeeper and the team to any company wanting to get their suppliers and contracts under control.

    Review Source: Capterra
  • September 2015

    Gatekeeper is simple to use and saves us time and money

    Ease-of-use
    Quality
    Support
    Value for Money

    We has been looking for a cloud tool to help us manage hundreds of contracts with a range of different key deadlines and end dates. Having used Excel as we grew this started to cause a number of problems. We reviewed the market and either found simplistic solutions that lacked customisation or expensive Enterprise solutions that needed to be tailored costing us more money than we wanted to spend.

    Pros

    Gatekeeper came with almost all of the features at less than 20% of the cost of the bigger vendors. The interface is great and really easy to use. The team just jumped in and got work done. We love the built in email/messaging system. As we deal with many suppliers storing all emails/messages centrally means every member of the team is up to date.

    This software has saved us lots of management time along with allow us to reduce costs. The support is great and we get updates on enhancements and new features all of the time - some of these were built based on our own requirements without additional costs.

    Cons

    When Gatekeeper first launched there was no Google Drive or Google Apps integration but this has now been added and it make the administration really simple.

    Review Source: GetApp
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 680-2046