Delivered on promises - huge efficiencies achieved!

The software delivered on all the functionality we were looking for. The implementation team members for both our go-live and subsequent major projects were very knowledgeable and capable.

Pros

The user interface is very intuitive for users. Additionally, it has all the tools needed to optimize a high volume ecommerce D.C.

Cons

We tried to avoid modifications, but when we did modify the system, we had some bugs to fix.

A flexible WMS that meet every requirements

The experience have always been good or exceptional. Never have their implementation team or support team not been able to help realize the idea we had. We also have a highly automated Distribution Center which required a lot of custom integration and the creation of a few very specific processes and in all those cases the Generix Group WMS was always able to provide those requirements while being very cost efficient.

Pros

Generix Group WMS is a robust solution that offers all the main processes that a DC or Warehouse needs, but most importantly it has the flexibility to adapt to every customer's needs without having the spend a lot on customization. It structure allow for the customer superuser to make a lot of visual and level 1 process changes with give us a lot of flexibility and agility in responding to the ever undergoing changes that the retail business needs to continue to excel in offering top service for our customers in both retail fulfillment and e-com fulfillment.

Cons

At first, the version we were using was missing logic for maintaining the database performance. All of this was fixed with the help of Generix Group once we raised this issue. The latest version of the software is now including the feature.

Solochain Software

We are managing inventory for VMI and consignment customers, its a tool that could be easily linked to the RFID tags if any need happen

Pros

Web Base application, available on all plateformes, easy to use and friendly user, real time transaction, no need to have IT skills, Min Max management which help to get an accurate inventory and minimise the space floor.

Cons

Nothing, I like all functionality that is related to my real need

A robust and scaleable enterprise WMS solution

Integrating Solochain with our existing ERP solution and delivering real-time inventory visibility were our key objectives. Eliminating manual processes through automated data exchanges between our ERP and WMS systems enhanced the accuracy, timeliness, and availability of our critical data. This gave us the agility we needed to make faster, better-informed, data-driven decisions. Working with the Solochain team was a pleasure. We worked collaboratively to establish the deliverables, milestones, and timelines for the project. They were very knowledgable and we were able to draw upon their past experience and insights to the benefit of our project.

Pros

We are most impressed by the exceptional inventory management and traceability features of this software. Solochain lets us track every receipt, move, and consumption across the entire enterprise at a very granular level. From the receiving of raw materials, through the entire manufacturing process to the distribution of finished goods, Solochain provides the end to end inventory visibility, controls, and traceability that we were looking for.

Cons

Presenting large amounts of data in a web browser or handheld scanning device can be challenging. Fortunately, we were able to deal with this through careful planning and working with the Solochain team to customize specific screens to meet our needs.

Excellent WMS and MES System

Before implementing Solochain, we had all paper processes and delayed data and reporting. With live and more accurate data received through Solochain, we are able to make real time decisions that have greatly impacted our operations. All teams at Generix Group have been very helpful through the whole process, from picking the solution, to configuring and implementing, to long term support.

Pros

Solochain is a powerful tool for managing our warehouses and manufacturing processes, while being user friendly at the same time. It easily integrated to receive data from our ERP system and send updates back. It's helping our warehouses to run more smoothly, but I'm most impressed with how it is able to capture our unique manufacturing operations.

Cons

Since this is such a dynamic and customized product, it takes a lot of work to configure everything specific to our facilities. The team and Generix is very helpful during that process and knowledgeable about setting it up correctly. But the decisions and detail needs to come from the company purchasing the solution. We had a very small team at my company for that phase, so it was very time consuming. But worth it in the end!

Garner Foods Review of Solochain

Pros

I like the level of detail Solochain offers. Being able to track inventory movement at a pallet level has been helpful for tracking issues and solving problems. We are able to do consumption at a pallet level which helps to see a real time inventory. When we are low on inventory we "ship off the line" which could get held up in NAV when we used NAV to track inventory and consumption. Now on WMS it flows right though. It has also helped with lot tracking and not having issues come up month to month.

Cons

It can be difficult to understand how doing things in Solochain affects NAV. It requires someone who knows both systems to keep them in sync.

Solochain Review

Pros

We were able to build several custom add-ons to tailor the program to our style of business. The program itself is easy for new users to master and allows for nearly all tasks in our warehouse to be performed on a more efficient and accurate level.

Cons

Licensing is per named user. Customization often take a lot of development time which is expensive.

Solochain Review

Great people on the implementation and support teams, all have been easy to work with and attentive to our needs.

Pros

We invested in both traditional WMS capabilities and also MES manufacturing functions. The software ties into our ERP system, MS NAV Dynamics well. Also, the software can be customized to our unique processes and needs.

Cons

Our implementation was difficult, we should have done more intense testing and training before going live. We are a year into going live, we still have some issues but the Generix Support team has been great addressing our needs.