The software delivered on all the functionality we were looking for. The implementation team members for both our go-live and subsequent major projects were very knowledgeable and capable.

The user interface is very intuitive for users. Additionally, it has all the tools needed to optimize a high volume ecommerce D.C.

We tried to avoid modifications, but when we did modify the system, we had some bugs to fix.

My teamates and I appreciate the applications we use and especially the attention we get when we need it the most. Some end users complain but I do not know a place where all users are happy :) they may have used and got used to a different application in the past and change management is not easy.

The excellent partnership with both development and support team.

The integration with ERP deserve some attention. This is something we are able to improve today, but during the implementation and because of the pressure of the due date, some aspect were neglected, not enough test cases were identified.

This is a good product and provides all the requirements for my customers warehouses. This should be on a your list if you are looking at a new WMS.

Generix WMS (previously Sologlobe WMS) is a highly configurable product and provides all the features you might need in a warehouse. This product has a feature set that put's it almost on par with tier 1 WMS systems with a lower cost and a usable interface. Unlike many of the competitors, Generix WMS has all the depth needed for even the most complex warehouse design. Most features can be setup via configurations which can be accessed by the administrator. This extends into all aspects of the warehouse meaning that with Generix WMS you do not need to conform your warehouse to the way the WMS does things. For example, Generix supports user defined pick paths using may different methodologies. You set your warehouse up how you want to flow. Then you can use just about any picking methodology you may want and are not limited to just one type of picking. You can even change picking on a order by order basis. Other areas are just as configurable such as Receiving, put away, combining & shipping. Additional 3rd party partnerships also allow for add on products to integrate best of breed in non-wms areas like labls and shipping.

As with any product Generix WMS has some negatives: -- Support is a bit slow. Wait times for resolution can be way too long. -- Integrations to ERP and business systems is complex and costly. You cannot access the code of Generix WMS and thus must use their team for much of this process. -- Upgrade process is complex. Generix breaks off a code base when you install and then customizes from there. Think of each it like a new Linux Distro. Once the distro breaks off it becomes it's own code base and must be maintained separately from the parent distro. Upgrades are not automatic with this model and thus require all previous customization to reviewed if you want to upgrade. Since integrations are not built in this makes the upgrade process very time consuming and costly. In my experience it does not happen often due the complexity.

Generix Solchain WMS is an exceptional product that has greatly increased our efficiencies for our Operations Team.

The overall functionality and ease of use of the product for all areas of warehousing operations.

Not as many out-of-the-box reports from an analytics perspective that were available in our version. Seemed like reports would require additional development.

We deliberated over which WMS to select to replace our legacy solution. We submitted RFQ's to the vendors. Our short list was three, and after 8 hour demos each, we went with Generix's Solochain. We had over 300 gaps in our current solution, and Solochain filled everyone. The Generix Group delivers! Their Sales, Implementations, Customer Care, Development, Integration, and Upgrade teams are incredible! Our implementation involved twelve sites, 2.2 million square feet of facility, across three time zones. It took over two years to complete the implementation rollout. I'm proud to say that we were able to convert each of the twelve sites without a single rollback nor a single major customer commitment being missed! Now that we've concluded our implementation, we are now upgrading to the latest version. Our intent is to uplift all twelve sites simultaneously and I have no doubt that the upgrade will go equally as smoothly.

The desktop and handheld solutions are easily trained by all. The product is very stable, incredibly configurable, as well as equally expandable. The GUI is very visual providing custom views for desktop users. Yard and Dock, Work Order Planning, Item Traceability, are just a few of the pages that make managing the warehouse fun to do!

I would like to see a greater concentration on customer specific KPI dashboards. No one dashboard can meet the variety of customer base the Generix Group serves. Yet, development of a solution that puts the information desired at the fingertips of a customer would be a powerful solution.

Overall was good. We implemented in the middle of the pandemic with no onsite support. By having a knowledgeable support team, great training, and experience peopl ewe were able to power through it.

Easy of use, engaged team at Generix, actively looking for win-win scenarios; as we grow, they grow.

Sometimes felt that we were helped develop the product for their larger clients

The experience have always been good or exceptional. Never have their implementation team or support team not been able to help realize the idea we had. We also have a highly automated Distribution Center which required a lot of custom integration and the creation of a few very specific processes and in all those cases the Generix Group WMS was always able to provide those requirements while being very cost efficient.

Generix Group WMS is a robust solution that offers all the main processes that a DC or Warehouse needs, but most importantly it has the flexibility to adapt to every customer's needs without having the spend a lot on customization. It structure allow for the customer superuser to make a lot of visual and level 1 process changes with give us a lot of flexibility and agility in responding to the ever undergoing changes that the retail business needs to continue to excel in offering top service for our customers in both retail fulfillment and e-com fulfillment.

At first, the version we were using was missing logic for maintaining the database performance. All of this was fixed with the help of Generix Group once we raised this issue. The latest version of the software is now including the feature.

The overall experience from my user role as an admin was very positive. The people I dealt with at Generix which was mostly [SENSITIVE CONTENT HIDDEN] in the last few years, were very helpful. They would always try their best to get the answer or put in the "fix" that we needed in a timely manner.

The software made it very easy to keep track of all goods and it was easy to move parts throughout the buildings and rooms and get data out of the system exporting it to excel.

I would say that the thing that we liked least was that we didn't really have control of the database and we had to rely on Generix to make any changes or customize a lot of things that we needed to do, and most of that was for an extra cost.

The versatility and reliability of the application Easy use of the different functions Customer service and support team are always available quickly Personalized configuration of the different parameters or functions of the application

The billing part of the application could be improved When deploying builds in production, we sometimes lose personalized settings

Solochain is a very powerful WMS that offers many features. It has all the capabilities one would expect in a WMS, as well as a level of customer service above and beyond the majority of software providers.

The customer support and responsiveness when contacted is always impressive.

The level at which we customized was problematic initially.

We were able to build several custom add-ons to tailor the program to our style of business. The program itself is easy for new users to master and allows for nearly all tasks in our warehouse to be performed on a more efficient and accurate level.

Licensing is per named user. Customization often take a lot of development time which is expensive.

We have had a great experience with Solochain. From start to ongoing support, the Generix team has helped us to understand the system and partnered with us to ensure the system is programmed to meet our needs.

The system is user friendly and easy to train on. The implementation and support teams are true collaborators with our company, to ensure the system meets are needs.

As with any customizable system, with the seemingly unlimited options available for the system, it is crucial to take the time necessary to figure out exactly what you want from the system, so it can be programmed accordingly.

Integrating Solochain with our existing ERP solution and delivering real-time inventory visibility were our key objectives. Eliminating manual processes through automated data exchanges between our ERP and WMS systems enhanced the accuracy, timeliness, and availability of our critical data. This gave us the agility we needed to make faster, better-informed, data-driven decisions. Working with the Solochain team was a pleasure. We worked collaboratively to establish the deliverables, milestones, and timelines for the project. They were very knowledgable and we were able to draw upon their past experience and insights to the benefit of our project.

We are most impressed by the exceptional inventory management and traceability features of this software. Solochain lets us track every receipt, move, and consumption across the entire enterprise at a very granular level. From the receiving of raw materials, through the entire manufacturing process to the distribution of finished goods, Solochain provides the end to end inventory visibility, controls, and traceability that we were looking for.

Presenting large amounts of data in a web browser or handheld scanning device can be challenging. Fortunately, we were able to deal with this through careful planning and working with the Solochain team to customize specific screens to meet our needs.

I like the level of detail Solochain offers. Being able to track inventory movement at a pallet level has been helpful for tracking issues and solving problems. We are able to do consumption at a pallet level which helps to see a real time inventory. When we are low on inventory we "ship off the line" which could get held up in NAV when we used NAV to track inventory and consumption. Now on WMS it flows right though. It has also helped with lot tracking and not having issues come up month to month.

It can be difficult to understand how doing things in Solochain affects NAV. It requires someone who knows both systems to keep them in sync.

The traceability of all operations. The multiple possible configurations. Software adaptability.

Just some development deadlines. Some desired behavior is core and requires change.

We are managing inventory for VMI and consignment customers, its a tool that could be easily linked to the RFID tags if any need happen

Web Base application, available on all plateformes, easy to use and friendly user, real time transaction, no need to have IT skills, Min Max management which help to get an accurate inventory and minimise the space floor.

Nothing, I like all functionality that is related to my real need

Our business required high customization of the software to meed our distribution requirements and integrate with our customized ERP. Not only was the software implemented in record time, the efficiency of the software was immediately realized for us. While the Solochain software may be one of the more cost effective solutions, we certainly haven't suffered on any aspect of functionality.

Solochain WMS is a world class, fully featured and easily customized software. The architecture fit perfectly into our complex business model and its ease of use was easily adapted by all our staff.

Out of the box reporting could be better, though we are using a 3rd party dashboard/reporting for other systems as well and will be using that for Solochain as a centralized solution anyways.

All of the analyst we worked with were great and were very helpful through each phase of the projects.

The flexibility of tailoring the product to meet business needs. We have many different product and manufacturing processes and we were able to configure the software to fit each scenario.

I would say the only draw back would be that there are not enough canned reports to start with. I guess that is inherent of a highly customizable product that most of the reports need to be customized also.

Very Satisficed overall

SAAS Based and no infrastructure cost involved Covers many of the Critical business processes from Out of Box functionality Very Good Implementation team on the Vendor side Ease of use

Depending on the nature of the Change Request...Some of the "Non out of BOX" GAPs took little longer than expected.

Very satisfied, appreciated by end users, flexibility once again

User-friendly, easy to integrate, highly flexible, quick training for new users

When it's time to migrate to a new version

Great people on the implementation and support teams, all have been easy to work with and attentive to our needs.

We invested in both traditional WMS capabilities and also MES manufacturing functions. The software ties into our ERP system, MS NAV Dynamics well. Also, the software can be customized to our unique processes and needs.

Our implementation was difficult, we should have done more intense testing and training before going live. We are a year into going live, we still have some issues but the Generix Support team has been great addressing our needs.

Very good product. Easy to implement and very good support

WMS is 100% configurable and easy to use

There was no interleaving at the time in the WMS