All GoFreight Reviews
1-25 of 25 Reviews
Sort by
TONY
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2020
A good system
Most important for us as a Gofreight user: 1. No worry about Data lost. 2. User Interface friendly 3. Easy to use, not complicated. 4. Never worry about power lost or Server down. 5. improve OP efficiency. 6. Access data anywhere anytime. I don't know what I can ask more. We like it very much.
PROSThe system built on web base, very easy to hands on, no need to read pages of user's manual. I have been using three other software before, and GoFreight is the best. it's fast, user friendly, the most important, it will help accelerate my operation efficiency by 150% - 200%. accounting functions are also super good. my OP and accounting never have to back and force for double and triple checking. overall, A great software we all like.
CONSquotation and WMS are only half completed, we can use but definitely needs more functions. need APP for tablet and phone friendly.
Reason for choosing GoFreight
I did not like the OPUS.
Reasons for switching to GoFreight
after saw the demo from [SENSITIVE CONTENT HIDDEN], I made decision to change. efreight is old school technology and their tech support, my experiences were very bad with efreight -- the system too slow and always freezes.
Vendor Response
Thank you for your review. We will be launching our full-featured customer portal soon this year (2020). Please contact us at www.gofreight.co to schedule a DEMO.
Replied January 2020
Cindy
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Easy to use and save time
Very good, highly recommend this software.
PROSGoFreight is using AWS system, it helps a lot especially in pandemic situation now.
CONSConstantly update is a good thing, however, there is misc error occur after update. Quantity team should pay attention for overall update.
Reasons for switching to GoFreight
Magaya is not fully cloud-based system at that time before 2019. We had been using Magaya for +12 years and we are disappointed for their new developed trends.
Vendor Response
Hi Cindy, thank you for your feedback. We have found the issue you mentioned and incorporated it into our System Update SOP. If you encounter other issues, feel free to contact our 24-hr Customer Support team. Thank you.
Replied November 2020
DIANE
Logistics and Supply Chain, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2020
Review
I like most about this software is the accountant software.
CONSNothing that I don't like about this software so far.
Kevin
Logistics and Supply Chain, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2020
Falcon Review
easy to use, fits in the budget for general purpose, modules can be more expendable, API feature should be a must in the future, suggest to have multi-language interface if possible.
PROSinterface it's easy to view and work with
CONSwarehouse function is very limited, same as sales quotation is only about 80% fit our industry, no e-commerce supported feature and database is not portable
Reason for choosing GoFreight
cloud base, interface is more user friendly, has the potential to develop more modules to add on to the original functions
Reasons for switching to GoFreight
Freights Stream is too complicated and cost too high
JOHN
Import and Export, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
GoFreight Software
Love this company. They are extremely responsive to my request. Constantly looking for ways to upgrade their software. They are trying hard to stay on top of the freight forwarding software technology.
PROSVery comprehensive. Covers all areas of freight forwarding needs. The accounting side is pretty detail as well.
CONSToo much of a good stuff can be bad sometimes. They offer too many features and selections, some of which can be automated. I think they try to please all the customers, but need to realize how to streamline the user interaction to shorten the time it takes to complete a shipment.
SIMON
Logistics and Supply Chain, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2021
User friendly, easy to use but powerful
strongly recommend
PROSThis software is User friendly, easy to use but powerful and it's cloud based. You can simply access it anyway and anytime you can without complicated setup.
CONSAdding new code will be challenging. I would strongly recommend there should be briefing video clip to circulate as long as any new features are added / updated.
Reasons for switching to GoFreight
Freight Stream is not as simply and powerful as GoFreight
edward
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
great software
overall great software for freight brokers.
PROSbeing window based is big plus. we can use with multiple windows open
CONSthe accounting function does not allow to revise and reconcile invoices with ease.
Reasons for switching to GoFreight
easy to use
Vendor Response
Hi Edward, thank you for your feedback. We have an easy solution to your feedback regarding our Accounting module. Our Customer Success team will contact you with more detail. Thank you.
Replied November 2020
Victor
Logistics and Supply Chain, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Responsive Support Team
GoFreight is a very capable FMS specific to NVOCC operations. Forsee more useful functions to be developed at a rapid pace.
PROSThe support team from GoFreight provides fast responses to aid/troubleshoot usage problems.
CONSDesign of GoFreight interface provides usability to a wide range of user groups; therefore, the layout can be quite complex to look at.
Reason for choosing GoFreight
Sales and product teams are very proactive in providing product introduction and answer in-depth questions with patients prior to purchase.
TONY
Logistics and Supply Chain, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
Gofreight is a great NVO software
I like the ease of use, speed, full search functionalities.
CONSDifficult to import/export datasets from other firms.
Reasons for switching to GoFreight
server was dying, support was getting expensive.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Great innovative freight forwarding software
Presentation is simple, nice & beautiful.
CONSsearch time sometimes gets laggy, causing slight delay while working.
JOAN
Logistics and Supply Chain, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2020
Good Choice
Easy to operate, good for management. This is the software we are looking for.
PROSIt's online, everyone can login and operate easily. Easy to find the shipments by all kinds of searching function. Put all relevant documents into system, save paper work.
CONSLooking forward seeing more humanizing function, help operation to control every shipment well. Looking forward more management function to monitor every shipment well.
Reason for choosing GoFreight
The flexible function and humanizing function.
Reasons for switching to GoFreight
It was so rigid and old style.
Sophie
International Affairs, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Worth To Buy/ Easy To Use
In all, worth to buy. Good service.
PROSFirst of All, the price is pretty good. I have been in this industry for more then 10 years, and seen different kind of systems, cost more or less. But compare to GOFREIGHT, price is more lower, function is covered not say 100%, but at least 98%. And easy to operate and easy to figure.
CONSAt this moment, so far so good. If say least like, server not be seen. Hope no issue with all the data which are saved with the internet.
Eric
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
GoFreight Go Go Go
Their support team has successfully tranferred all data from our old system by other provider to GoFreight. We can trace back to the numbers starting from our day one and got verified by our CPA. GREAT!
PROSUser friendly. Easy to learn. Many functions. Great customer support.
CONSToo many funtions available than we actually needed.
Jack
Logistics and Supply Chain, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Cost-U-Less
Appearances of the data layout on one screen view, easy to read and understand to the beginner in the industry.
CONSCargo manifest status needs more improvement.
jeff
Logistics and Supply Chain, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Easy to use, time saver, lots of potential!!
I can use this anywhere have internet, smoothly without any problems interface is clear and neat and easy to understand too!
CONSSometimes port code is confusing, also we have to manually add ramp and ports. If everything could be added before we use it, it will be perfect!
JOE
Translation and Localization, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
UPDATE SOFTWARE
SO FAR SO GOOD AND IT IS USEABLE AT ANYWARE AS LONG AS IT CAN CONECT TO INTERNET, GOOD FOR BUSINESS TRIP.
PROSEASY TO USE FOR OPERATION AND ACCOUNTING PURPOSE
CONSCAN'T MANUALLY TO CHANGE THE REFERENCE NUMBER FOR EACH MONTH.
Roger
Logistics and Supply Chain, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
The most impressive freight software I've ever used.
Much easier for new employees to learn (better training and shorter time needed) Many useful features and better designs Wonder customer service
PROSTruly web-based design Accounting feature is the best in the market Dashboard is really helpful for all departments Volume and profit chart makes us do better business decisions
CONSStill lack of some features, but they add new features in an incredibly speed.
frank
Logistics and Supply Chain, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
hi
web-based, nice-looking interface, good support
CONSneed more account function so that we don't need to have another accounting software running same time
Skye
Airlines/Aviation, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Good system
So far so good
PROSAccuracy is important, customer service was great
CONSFlexibility needs to be improved, more customized function can be added
Sean
Logistics and Supply Chain, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
The best freight system I have ever used
PROS
Simple format but yet very detailed, and user friendly.
CONSThere are none at the moment, 0 complaints.
TIFFANY
Logistics and Supply Chain, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
SIMPLE LOGISTICS SYSTEM ON THE GO ~
TOTAL WOULD RECOMMEND THIS TO OTHER LOGSITICS COMPANIES .
PROSEASY TRAINING, EASY ACCESS, MOBILE ACCESSABLE.
CONSSOME OF THE DEFUALT REQUIRES SOME CHANGES AND UPDATES THROUGH I.T. INSTEAD ACCESS BY SELF.
Sonika
Logistics and Supply Chain, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2019
Nice Freight software!
GoFreight is a very good software for Freight Forwarders like our comapny. The software is easy to use and easy to learn. It is very useful for invoicing/billing, filing, load management and shipment tracking. Also customer management can be done with it. Good thing is that we can use it from any place where we have an internet access.
CONSThe features and functions are in access so sometimes some people get confused while using it. But it has become handy for our team.
JOEY
Logistics and Supply Chain, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
overall it's good!
I use GOFREIGHT on the ISF filing and shipping operation, it's very easy and simple to use. Feeling very impressed on the ISF filing system, quick filing and quick feedback from CBP.
PROSit's very easy to use, modern looking, and I like I can log-in wherever there's internet. The support team is very helpful too.
CONSas I didn't work as accounting before, it's a little bit hard for me to use the accounting functions.
miz
Logistics and Supply Chain, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
GoFreight function
operation, easy to use and switch over the page also the reminder icon
CONSaccounting , hope we can have more easy and clear page, one page and show all the AP, AR and profit
Vendor Response
Hi Miz, thanks to your feedback on the accounting, now every GoFreight user can easily see and manage all the AP, AR, profit, revenue, and much more in a single page in our Accounting Module.
Replied September 2020
vicki
Automotive, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
op
very good.
PROSEasy to key in, and easy to find the record
CONSaccounting is easy to working. and software easy to used.