GSMtasks
About GSMtasks
GSMtasks Pricing
Essential per user 14€ per user/month Tailored for the essential needs of your fleet management. Schedule recurring tasks and get support from our live chat when needed. 14-day FREE trial included! Professional 19€ per user/month Keep your customers happy through a selection of additional features such as route optimization and white label e-mail notifications. 14-day FREE trial included! Enterprise (custom price) For 30+ users. A fully customized plan for your business based on the number of employees and the specifics of your company. Let the optimization begin! More information: https://gsmtasks.com/pricing/
Starting price:
$17.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for GSMtasks
1 - 5 of 30 Reviews
Heather
Verified reviewer
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Easy to use
Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.
PROSDaily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).
CONSSetup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.
Reasons for switching to GSMtasks
We switched from software which had become dead in the water. It was no longer being maintained or adjusted with IT trends. It also had way too much down time for us to function properly.
Vendor Response
Hello, Heather! We are so pleased to hear that you are happy with GSMtasks and decided to take a step forward in your business management. All the best and we hope to work together with you for years to come!
Replied September 2021
Jacob
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Better than every logistics software we’ve tried, at a much lower cost
By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.
PROSEasy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.
CONSExtra features like API integration are relatively expensive
Reasons for switching to GSMtasks
Onfleet was priced too high and customer service wasn’t much help
Vendor Response
Thank you, Jacob! We are very glad to hear that you have been happy with our software and customer service!
Replied August 2021
Ignas
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
GSM tasks review
We operate in a highly specialized field, which has made selecting a management solution particularly challenging for us. However, there are a few aspects we value most: Adaptability: The ability to tailor the solution to meet our specific needs. Excellent Client Support: Responsive and helpful support for any issues or inquiries we might have. Continuous Improvement: Ongoing enhancements to the app that not only improve its functionality but also seem tailored to our business requirements.
CONSIt's challenging to pinpoint any least favorite aspects, as their solutions are constantly evolving. What we might find less favorable today could very well become a non-issue tomorrow due to their ongoing improvements.
Reasons for switching to GSMtasks
Because previous solution did not meet or needs.
Vendor Response
Thanks for your review of GSMtasks! We're glad our adaptability and client support are hitting the mark for your specialized field. It's great to hear our ongoing improvements are making a difference for you. We're honored you switched to us from a solution that didn't meet your needs. Appreciate your trust in GSMtasks!
Replied April 2024
Johann
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
FUNCTIONALITY
4
Reviewed February 2019
The Review
Poor quality, but on a good day it really is a friend of courier.
PROSPick-up and drop-off points are connected. Phone number and comments can be found from task.
CONSTechnical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.
Vendor Response
Thank you for your feedback, Johann. It is important users point out the things that could be improved so we can become a better software provider. We understand your frustration and work hard every day to avoid these mishaps from occurring. We also improve our mobile app daily and I think for now we have solved the issues you had to face.
Replied October 2020
John
Building Materials, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
An inexpensive but feature rich application
A really good base product and brilliant customer service!
PROSIts simplicity in setup, configuraton and usage; but also the ability to customise it to meet our needs at every stage and to import delivery and collection data from our Sage system.
CONSTo be honest, there is nothing a didn't like. The only issue was working out configuring our data export to accurately match the GSM import requirements. This was a challenge to start but as soon as I got my head around the way GSM needs the data, the import worked perfectly and just defaulted matching data fields every time.
Vendor Response
Thank you for your positive review! We're glad you appreciate our application's simplicity and customization options. We are sorry to hear about the initial challenge with data export to GSM import, but we're pleased you found a solution. For any raising issues, we have a 24/7 support chat, so feel free to always raise any questions that emerge! Your feedback helps us improve, and we're happy our customer service stood out to you. Thanks for choosing us!
Replied April 2024
