gtechna

RATING:

4.4

(18)

About gtechna

gtechna is a artificial intelligence (AI) and machine learning (ML)-enabled transportation and parking management solution, which helps universities, parking authorities, colleges, municipalities, medical facilities and police departments streamline law enforcement processes. Administrators can monitor officers' activities, visualize causal or correlative relationships and gain visibility into data patterns using heatmaps. gtechna's Payment Card Industry Data Security Standard (PCI DSS)-compliant online payment system lets citizens view and pay for issued tickets. The centralized dashboard allows operators to display data based on various dimensions including timeline, geography and infraction type. Additionally, its customer portal helps citizens register for visitor ...

gtechna Pricing

Our pricing model goes by per license

Starting price: 

CA$100.00 one time

Free trial: 

Available

Free version: 

Not Available

gtechna search functionality
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gtechna Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for gtechna

1 - 5 of 18 Reviews

User Profile

Hamza

Verified reviewer

Computer & Network Security, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

License Scan

the customer service is number 1, the devis are all stable.

PROS

Easy to use, easy to scan and fast result.

CONS

we use license scan for the police and after scan it gives fast result.

Baljinder

Government Administration, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2021

Gtechna product

Gtechna implementation and support staff have provide good support and make good effort whereever possible to improve or troubleshoot product when issues have come up.

PROS

Ticket Issuance, Go mobile fuctionality.

CONS

Implementation in a hosted environment has some unknowns. Relying on consultant to provide enough details or checks so product can be configured properly is a handicap. Some configuration settings may not be aware of until add a new feature or integration. Initial configurations could not be revised because dependencies or limitation of original setup .

Reason for choosing gtechna

Other regional municipality was using Gtechna product. Gtechna had Integration with Ticket Tracer system.

Reasons for switching to gtechna

Out of date product or support issues.

John

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed August 2018

GTecha Review

Our overall experience with GTechna is fine. The service works relatively well but there are flaws and there hasn't been much progress in improving the function over the years we've been a customer.

PROS

This software works relatively well but is not very user-friendly. A simpler, sleeker back-end look that's more user-friendly would go a long way in reducing the amount of customer support GTechna has to provide.

CONS

How difficult it is to use for users. It's quite complicated.

Sean

Public Safety, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2018

OfficerMDT and Command Center

PROS

Ease of use is very good. Older officers don't have too much trouble learning how to use the program. Very straight forward. Good product testing before deployment. Gtechna has done their homework!

CONS

Not as user friendly interface and use of Command Center. When entering new bylaws or other information in the TEST platform, there is no way to transfer it fully into the PRODUCTION environment. We must open 2 Windows and copy the information making the task very time consuming. In OfficerMDT, it would be nice to have a search option by article of infraction in our past ticket database.

Gwendolyn

Transportation/Trucking/Railroad, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2021

Parking Management Services

Great company, very responsive

PROS

The back office suite is pretty intuitive. I like there there is some flexibility for different business rules

CONS

There are some areas that need improvement or maybe clarification. System allows for a user to charge for a permit , even if there is no license plate attached.

Reason for choosing gtechna

We were looking for a company that would be bold in their approach to offer a excellent product that could grow with our operation