--- title: "HaulTech Transport Management Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of HaulTech Transport Management Software. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if HaulTech Transport Management Software is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/haultech-transport-management-software-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. 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[Overview](https://www.softwareadvice.com/scm/haultech-transport-management-software-profile/) Reviews # HaulTech Transport Management Software User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 25 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 15 reviews (60%) - 4 stars: 9 reviews (36%) - 3 stars: 1 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Ease of use, flexibility of development of new features, Implant system for customers and linked services. - The haultech system, for myself is easy to use and invoicing has taken me more than half the time i used to do it in. - Support team are always on hand to ensure any issues are resolved in a timely manner and I cannot praise them enough. ## HaulTech Transport Management Software customer reviews Showing reviews 1-25 of 25 (page 1). ### Josh Punchard Haulage driving the standard with HaulTech! - Overall rating: 5/5 - Reviewer: Mark H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have so far always been looked after by Haul Tech. Whenever support has been required there is somebody on the end of the phone to help. If they can not sort the problem themselves they will always get a member of the team to either take over or give a call back. Another great point with Haul Tech is they are always accepting of new ideas and possible changes to develop and meet the needs of their customers. I have yet to find fault with the team and the software of Haul Tech and we at Josh Punchard look forward to growing and moving together in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, accuracy and level of detail which can be applied to each and every job. The drivers, planning team, accounts team and customers are always in the knowledge of how a delivery is going from the initial job request until the invoice is complete. #### Cons The change for the team across all departments was the difficult part; however, as soon as jobs were being inputted/drivers were seeing collections and the accounts team had made invoices we were soon. --- ### The Best Solution for Small Fleets - Overall rating: 5/5 - Reviewer: Phillip M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overwhelmingly positive. For smaller fleets who don't want to spend big bucks on an overly complicated system this is an ideal solution at a fantastic price bracket. Its more professional for your customers and will save you a lot of time! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple and effective process to implement and honestly cuts out so much admin you wouldn't believe. #### Cons To begin with it can feel like information overload but stick with it, you'll pick it up easily enough. #### Reasons for choosing HaulTech Transport Management Software To begin with .....the price. Secondly was the customer service. I can always get them on the phone and they if you have a problem they fix it or advise you what to do straight away. No waiting for a call back or an email. --- ### Things can only get better. - Overall rating: 3/5 - Reviewer: John E. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. There is huge room for improvement. Through our continued usage we feel that we 'can' be committed to the package but the issues I have mentioned, in particular 'drop outs' need to be addressed with a level of urgency in order to give us a smoother experience. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer support back up is excellent. [sensitive content hidden] in particular is ALWAYS very calm and helpful and is able to resolve 90% of the issues we come across. Anything he is unable to answer he passes to another member of the team and their response is generally of the same standard.Without such support we would most certainly be looking to change from using the product. #### Cons Having come away from Sterling software the difference between the two resulted in a very steep and frustrating learning curve. The system is too precarious and 'goes down' far too regularly. After a year or two the system is now very familiar but the system dropping out is still too regular. Signing in is far more complicated that it needs to be and its compatibility with Sage accounting which is used by the majority of businesses is far to convoluted. --- ### 4 years of Haultech - Overall rating: 4/5 - Reviewer: Hd R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the software has been incredibly beneficial for the business and essential in our success and growth #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The primary features of the software are well suited and adapted to our business needs. We have worked closely with Haultech to define and implement a clear roadmap for the business's delivery and invoicing process as a whole. We have gone from completing deliveries on paper tickets, scanning them in and invoicing out manually, to a mostly paperless and automated process, saving considerable amounts of time and money. #### Cons Features additional to the core offerings seem underdeveloped and lacking polish or having been roadtested. For example, it is all well and good to be able to set drivers availabilties, but once it has been entered, the editting of this is seemingly broken. --- ### Haultech improved our efficiency and saved us time - Overall rating: 4/5 - Reviewer: Dawn W. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall Haultech does what it says on the tin. Has made the haulage department more effective, more efficient and saved us time on all aspects that were previously done manually. Easy to learn, easy to use. IT support are easy to get in touch with, extremely helpful and have a close relationship with all users within our organisation. No automated responses, and regular updates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is simplistic in its design compared to others which makes it extremely easy to learn and use. This was the main reason that we went with Haultech as opposed to alternative. We wanted a control system rather than an out and out planning system and Haultech ticked all of the boxes. #### Cons Initially there were features that we would have liked that were not available. Consultation with Haultech has seen the vast majority (if not all) of our bespoke requirements adopted on the system #### Reasons for choosing HaulTech Transport Management Software Cost and a user friendly system. --- ### Haultech is the answer to a successful business… - Overall rating: 5/5 - Reviewer: Jack P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Personally, We had a slow start using Haultech as it was a big change to how we worked using pen & paper for 19 years but now 6 months in we have found our feet with huge support from the tech team and most of all the directors. It is probably the best move we ever made as a growing business as the system now allows us to keep on top of the ever demanding work we take on each day and sends our drivers every bit of info they need without us having to text/call after every job they complete. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Haultech really does do what it says on the box, with no catches along the way. The team behind the scenes are passionate about their software and have been very supportive with us at M A PONSONBY in finding a solution to every problem we’ve had. The team at HT make the system bespoke to your business as they understand each business works differently. #### Cons There isn’t anything I personally do not like about the software, if anything Haultech offers so much that we do not use it to its full potential as it can be so advanced and do anything and everything you need. #### Reasons for choosing HaulTech Transport Management Software The biggest reason we chose Haultech was because of the support the team give. They are always keen to visit the office and hold your hand along the way. It is very clear they take pride in their work to make every customer happy. I did consider other transport software companies when looking but didn’t get the customer service that we had from Haultech on their first ever visit to M A PONSONBY. --- ### The best value TMS on the market - Overall rating: 5/5 - Reviewer: David O. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The software is fantastic, no complaints at all #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is extremely easy to use, as long as you are moderately computer literate you will pick the system up extremely quickly. From initial discussions through to implementing the system, the communication and training was fantastic, no call waiting times looking for support, fantastic remote back up. The savings made using the software far out way the costs, we have saved in man hours in all areas of the business, simplified planning, revenue reports, invoicing, E-POD, the list continues, the software does what the team say it will. #### Cons No complaints at all, the software does exactly what Haultech say it will. --- ### Excellent service - Overall rating: 4/5 - Reviewer: Dale C. - Verified reviewer: Yes - Industry: Warehousing - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros EDI Links with our main customers are crucial, [sensitive content hidden] and the team go above and beyond to ensure smooth implementation. Support team are always on hand to ensure any issues are resolved in a timely manner and I cannot praise them enough. Always willing to look in to bespoke work that may be required which has enhanced the system over the years. #### Cons It would be a fantastic addition if there was a Data Export option for the Warehouse Section. --- ### Exceptional Software which allows us to manage our entire supply chain - Overall rating: 5/5 - Reviewer: David B. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good all round #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How scalable the system is and shows complete supply chain information extremely quickly #### Cons Challanges have been seen but their support team are extremely quick to respond and fix. I believe these issues would happen in any business but HaulTech react quickly and efficiently. --- ### CJ Transport (UK) Ltd - Overall rating: 5/5 - Reviewer: Sandra J. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After the initial installation and learning process , we found the system easy to use and navigate, we like the fact that help is always at the end of the telephone or email if we have any issues . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros we like that Haultech shows every job, for everyday . it shows the stage of the job, if its booked, dispatched, delivered or invoiced. we like the facility to search history for jobs, to send customers POD's and at the touch of a buttonthe invoice is done and sent to the customer. #### Cons we had no system in place before Haultech , we worked from a spreadsheet and paper , so i cannot really comment on least liked aspects. --- ### Haultech Review - Overall rating: 5/5 - Reviewer: Mark B. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Stable, reactive, efficient and clean UI. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, flexibility of development of new features, Implant system for customers and linked services. #### Cons Crash Report, happens occasionally and would be good to find the cause in the long term. --- ### A great, easy to use transport software - Overall rating: 4/5 - Reviewer: Hannah M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is really easy to use and to navigate around. The simplicity of this Platform is great and allows me to spend my time focusing on other areas of the business. #### Cons There were a few teething issues/glitches in the early stages but the customer service team were great in responding and resolving the issues. #### Reasons for switching to HaulTech Transport Management Software I was looking for a cost effective and easier platform to use. --- ### very helpful and easy to use - Overall rating: 4/5 - Reviewer: George H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We like the day to day use and easy transferable information so all collagues are aware of whats happening.Easy to use once used to it, defiantly helped us progress with the modern day requirements. #### Cons logging in 3-4 times a day can be unproductive, would massively help if you can stay logged in for longer periods of time. --- ### Sansetsu UK - Overall rating: 5/5 - Reviewer: Monet B. - Verified reviewer: Yes - Industry: Packaging and Containers - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Once trained, its so easy to use and the support from the team with any issues is great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, great communication with support #### Cons Was initially hard to teach the drivers to use the app --- ### An excellent management software - Overall rating: 5/5 - Reviewer: Christopher C. - Verified reviewer: Yes - Industry: Translation and Localization - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The features and functions of this software are excellent and easy to understand and allows us to keep track of all transportation jobs as well as quickly put up reports for a variety of different needs. The system is simple to understand and allows even the most IT challenged individuals to quickly pick up and use. #### Cons There were a few bugs to work out in the beginning but these were quickly resolved and allowed u to carry on within the hour. --- ### Haultech & Freightlink Europe - Overall rating: 4/5 - Reviewer: Thomas P. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Streamlining the invoicing has made the account team a lot happier. The sign on glass has made scanning POD's a lot less and freed up time on the transport team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of use and the fact more then one person can be live on the system #### Cons The inputting of jobs take too much time --- ### wains transport - Overall rating: 5/5 - Reviewer: Aaron W. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great system and great value for money #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy product to use. fast and efficient #### Cons would work well for us if the diary screen was split vertical rather than horizontal --- ### Neely Transport and Enhaul Ltd - Overall rating: 5/5 - Reviewer: Clive N. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Having been with a previous supplier for 20 years we were apprehensive about moving to a new system. Haultech are clearly experienced in managing new users and training operators and the ability to test the system before going live was invaluable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Integration was not a problem and support available when needed. Haultech visited us on a number of occasions and demonstrated their ability to offer the type of service we needed. #### Cons Unless you write a bespoke program any IT package will have compromises. Haultech is a change from our previous supplier but, in all honesty, once we got used to it there is nothing we feel cases us any undue problems. You just have to learn the shortcuts as you get more involved in the software. #### Reasons for switching to HaulTech Transport Management Software Stirling no longer supported by Mandata. --- ### Our First TMS - Overall rating: 5/5 - Reviewer: Philip S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. An all round quick and seamless transition from having 0 previous experience with TMS in the space of 2 months going live and now using every day without issue - all made easy by all at Haultech #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The quick and easy invoicing and the visibility for work across the company. #### Cons To this point after being live for 2 months I have yet to find something that I dislike or feel that needs improved. #### Reasons for choosing HaulTech Transport Management Software Due to the large volume of work priced by the hour - Haultech gave us the most confidence that their product could handle the various rates and allow us to price our jobs quickly and effortlessly. --- ### new to there warehouse system - Overall rating: 5/5 - Reviewer: scott w. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. excellent services throughout the whole setting up of the system , online training and in house training #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros there warehouse system is so easy to use as we had a warehouse system on a spread sheet we decided we need a system and from day one its been fantastic, there technical team are always ready to answer any problems on the other side of the phone .would definitely recommend to other companies. #### Cons would be good if your could set up a auto report system so every friday it auto sends the customers there weekley report of pallets in and out and a final stock list/ sheet for that week. --- ### Easy - Overall rating: 4/5 - Reviewer: Jimmy O. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and has plenty of keyboard shortcuts. #### Cons Needs better history tracking for pallets in storage. --- ### Implementation Review - Overall rating: 4/5 - Reviewer: Simon G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The team at HaulTech provide a high level of communication via telephone, video conference and face to face meetings. This has provided a level of confidence in the adoption and implementation processes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support offered by HaulTech provide for a seamless implementation and go live this included that provisioning of mobile devices #### Cons The connection for desktop PC's required VPN and RDP this can be restrictive, however HaulTech are in the process simplifying the technical requirements of this process. --- ### Game Changer For Our Transport Office - Overall rating: 4/5 - Reviewer: Cara R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Has really helped us to improve the efficiency of our transport office and become more organised as a team. The support from Haultech has been excellent and they've gone out of their way to ensure we are fully comfortable with the new system before allowing us to 'go solo'. Support is always on the end of the phone if we run in to any questions or issues. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Allowed us to fully run our transport office (bookings, driver allocations, etc) on computer, rather than relying on our old out-dated hand-written process. Very quick to load jobs on the system and simply to amend and assign to drivers. #### Cons Would have preferred us to have access to the system via the web, rather than having to log in through a VPN, but other than that, no real cons from a transport team perspective. --- ### Haultech Review - Overall rating: 5/5 - Reviewer: Pulford N. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The haultech system, for myself is easy to use and invoicing has taken me more than half the time i used to do it in. #### Cons at the moment i cannot think of any negatives but there have been reports when i came across something which they didnt have and had to work round it another way. --- ### Haultech review - Overall rating: 5/5 - Reviewer: Adam S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Streamlined the business daily operations #### Cons Nothing --- HaulTech Transport Management Reviews, Pros and Cons - 2026 Software Advice