About iM3 SCM

iM3 SCM suite is a cloud-based supply chain management (SCM) and CMMS solution designed for business of all size. Businesses are able to manage day-to-day operations with fleet management, eCommerce integration, automated billing and contracts, real-time inventory updates, customizable dashboards and reports for BI, and asset lifecycle management all from a computerized management system. Users are able to access supply-chain and warehouse operations on-the-go with iM3 SCM mobile apps, available for iOS and Android devices.

With fleet management, users able to assign and create work orders, manage fleet and technicians with fleet and staff tracking, and prioritize field assignments all from the touch of a screen. iM3 SCM can track the entire work order proces...


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Supported Operating System(s):

Web browser (OS agnostic)

13 Reviews of iM3 SCM

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

December 2017

Brian from Reefer Service, Inc

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Love this internet based system! Great people that care about their system working with us!!!

We can check our inventory anywhere we have internet! We can use the system to remember things, so we don't have to worry about them. They make it easy to click on items and it directs you right to that part. If we have issues, they immediately are trying to fix any suggestions we have!

Pros

We used to have 6 clipboards hanging up as reminders, now we only have 1 for sales orders to be made!! System does the work for us (let's us know when the part is in and who it is for!!!

Cons

When our internet is down (very rare being in a commercial area), so is our system.

August 2019

Joel from Crosspoint Power and Refrigeration

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Great product

Pros

Good communication from development related to upcoming features. Easy to pull data and dump. We are still learning as we have not been in the system very long.

Cons

Setting User restrictions is a bit cumbersome.

November 2017

Giuseppe from AH Group

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

November 2017

Very helpful customer service, they are great! Program could be more flexible.

Pros

It is clear and easy to use.

Cons

It is not flexible, meaning you cannot delete or change certain things without asking support.

August 2019

Dhrumil from AH Group

Company Size: 51-200 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Very good software

We are a company with employees in different states and regions, and this software allows us the ability to use one ERP system for our entire North American operation regardless of employee location. Being a cloud based solution makes it simple to access on any device with internet. Great customer service and support team!

Pros

Cloud based, can access from anywhere on any device. Also the customer service. The team at iM3 is very responsive and takes care of issues immediately to get our teams the solutions they need. The team at im3 also offers customization which is key in an industry where demands are different from customer to customer.

Cons

Inability to work with multi-currencies - if this could be a global software it would allow our teams in Europe and Canada to use without switching between multiple platforms

Reasons for Choosing iM3 SCM

Better fit for our business model and the ability to have this software customized for us which the im3 developers did and continue to do.

November 2017

Mark from Reefer Service, Inc.

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Inventory control is much better than we have ever experienced before.

Inventory loss is extremely low. Reordering is easy and transfers to mobile trucks works well. The development of the mobile app is very valuable.

Pros

Inventory:Ease of receiving, scanning and issuing. Service Work Orders are done both in the shop and through the use of a Mobile App which works very well. Sales Orders are used to invoice Over the Counter Parts. The inventory processes require more time however the accuracy is much better. What I love about the iM3 team is they listen to our needs such that the software continues to be improved and enhanced.

Cons

The reports were lacking when we first got on the system. Those using the system continue to make suggestions for additional reports, so the list of reports to choose from has increased.