--- title: "Indy Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Indy. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Indy is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/indy-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / [Indy](https://www.softwareadvice.com/product/323885-Indy/) / Indy Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/323885-Indy/) Reviews [Alternatives](https://www.softwareadvice.com/product/323885-Indy/alternatives/) # Indy User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 103 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 76 reviews (74%) - 4 stars: 22 reviews (21%) - 3 stars: 5 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Instead of having to pay for multiple subscriptions, I can just use Indy and have access to all of the features I need. - I use this software for my marketing business and having contracts, proposals, invoicing, time tracking, and client messaging in one place is incredibly helpful. - This application makes it super easy for my small business to setup contracts, create invoices, send invoices and receive payments. ### Most mentioned cons - Proposals cant be saved as templates. - I was unable to connect QuickBooks, which I use for invoicing and bookkeeping. - There’s no way to track expenses so I had to switch to an accounting software. ## Indy customer reviews Showing reviews 1-25 of 103 (page 1). ### I am very satisfied about INDY because it has helped me to grow my online business. - Overall rating: 5/5 - Reviewer: Mohamed A. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Overall i am very satisfied with Indy services ! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Indy is a perfect business partner for me because it helps me a lot with contracts . So far the experience is very good ! #### Cons To be honest i am satisfied so far with all INDY features. Keep going well ! #### Reasons for choosing Indy A friend recommendation #### Reasons for switching to Indy A friend recommendation. --- ### VERY responsive customer service - Overall rating: 5/5 - Reviewer: Nathan B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I loved their forms and their project proposals. I hit a wall with their integrations and the chat platform. They're US-centric at the moment but they told me they're rolling out international currency support in a few weeks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very friendly to use, very easy to integrate forms with my Squarespace website with a block of code #### Cons Integrations. Very few integrations (as yet). You would use a lot of this INSTEAD OF Google Workspace. #### Reasons for switching to Indy Bonsai hit me with a currency conversion fee when no such thing occurred. Not advertised anywhere, no explanation until I contacted support. #### Vendor response Hi Nathan, thanks for the feedback! We're happy to hear that you enjoyed using Indy's Forms and Proposals tools. International support is something we're focusing on and we have some exciting releases coming out for that shortly. Intregations are also something we're looking into. Please let our support team know if there are any specific integrations you'd like to see (outside of the CRM and email integrations that have been discussed). All the best! Replied March 2022 --- ### Affordable for freelancers - Overall rating: 3/5 - Reviewer: Felicia P. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ease of use for most part, but wasn't seamless with clients. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Affordability and ease of use. I really appreciated the templates. I used mostly for proposals. #### Cons Clients didn't seem to want to communicate via the software and even though I sent them billing options via software, I ended up having to send an invoice via bank software for direct deposit of funds. #### Reasons for choosing Indy Affordability. Was just starting out. #### Vendor response Hey Felicia, thanks for the valuable feedback. We're happy to hear that you had a positive experience with our proposal templates. While it's hard to hear that we missed the mark on providing a seamless experience for your clients, I've shared this feedback with my team so we can find ways to improve this experience. We'd love to talk with you more! If you're interested in helping us build a better Indy, please contact support. Replied October 2021 --- ### Great for my business needs - Overall rating: 5/5 - Reviewer: Jenn B. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service has been great the few times I reached out to them. They've continued to add new features (that I don't really use). It's been easy to use generally. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use the file hosting feature mostly. I joined back when it was called Tispr and find it easy to use, especially for the cost. #### Cons There's really not anything I dislike. However, the two things I would add to the functions are 1. link tracking (how many times was a public link opened/accessed? 2. ability to create links from multiple uploaded files at once. #### Reasons for switching to Indy Cost vs storage space, ease of sharing files. #### Vendor response Hi Jenn! Thank you for being a valued member of Indy. We're glad to hear that you've been with us for so long and have found great value in Files. Thanks for the feedback, it's helpful to know where we can improve. I've shared your feedback with the team for feature consideration. Replied October 2021 --- ### Indy takes care of business - Overall rating: 5/5 - Reviewer: Ryan N. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'll use Indy over Bonsai and the other competitors because there is a free model that suits my needs for now, along with room to grow into paid models when I pick up more work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Many logistical aspects of preparing proposals and contracts are difficult for freelance workers to learn on the go. Indy makes it easy for people like me to take care of these necessary professional aspects without the steep learning curve of learning to draft contracts. #### Cons There are a number of aspects in the proposal drafting that lack flexibility. When including an estimate, sometimes it is helpful to have a line item with quantity zero (0) to present the client with optional add-ons. Additionally, a "discount" line item appear and cannot be removed; it's a bad optic to show a client "hey, some people get a discount but not YOU. Discount is ZERO DOLLARS." #### Reasons for switching to Indy Budget concerns; having a free base model with room to grow into paid models is exactly what I was looking for. #### Vendor response Hi Ryan, thanks for being a valued member. We understand that creating proposals and contracts can be daunting so we're happy to hear that Indy has helped ease the learning curve. We'd love to talk with you more about line items and see if you're looking for more flexibility there or the ability to create packages for your clients to choose from. Regarding the discount in proposals, we've actually released an update last week that should fix this issue. Please don't hesitate to reach out to our support team if you still see this issue. Replied March 2022 --- ### Streamlined - Overall rating: 4/5 - Reviewer: Sara P. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I have absolutely loved streamlining all of my processes into one platform. Being able to do project management, time tracking, tasks, contracts and invoices in one place has been a dream! #### Cons I would love to see clearer information on what using Indy is like from a client's perspective, and be able to customize that experience for more collaborative work. #### Reasons for choosing Indy Price was right, and had most of the features I was seeking. #### Vendor response Hi Sara, thanks for taking the time to leave feedback it's greatly appreciated! We're so happy to hear how Indy has helped streamline your business. This year we are focusing on improvements meant to enhance your client's experience and make collaboration more efficient. If you'd like to know how we plan on solving this or have any other feedback to share, please reach out to our support team. We'd love to talk to you. Replied February 2022 --- ### My Thoughts About Indy - Overall rating: 4/5 - Reviewer: Andrew M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Although Indy does have some bugs to work out, I really like the "all in one" nature of this platform. I like being able to use multiple tools for one low monthly cost. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love using it for proposals, contracts, and invoices. I just love how it's an "all in one" resource (e.g., I don't need to use one platform for proposals, another for contracts, etc.). #### Cons The CRM part (or the People section as it's called) does need some work. It doesn't always let me enter the address correctly. The invoicing also needs some work. They really need to change the rate part (as not everything is per hour). #### Reasons for switching to Indy Indy was cheaper and seemed to offer more for less. #### Vendor response Thank you for being a valued Indy member Andrew! It's awesome to hear that we provide everything you need to run your business. Thanks for the feedback, it's helpful to know where we can improve. I'll be sure to share the feedback about the address field in People being buggy to the team. When creating an invoice, you can choose to set your items at a unit or hourly rate. It comes in pre-selected as hourly but it's actually a dropdown menu. If neither of those options work, please reach out to customer support so we can get more information on what you'd like to see there. Replied October 2021 --- ### Great application! - Overall rating: 5/5 - Reviewer: Andrea R. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I needed a simple interface for contracts and proposals and light contact management. I love that I can host forms, proposals, and contracts all in one place. You also cannot beat the price point for the value! #### Cons It's a newer program so there are some additional features I'd like to see down the road. But the price point is so good and the program itself is so easy to use that I'm willing to wait out for some additional features, like linking forms to contacts. #### Reasons for choosing Indy I wanted something a little simpler and more intuitive. #### Reasons for switching to Indy I wanted something a little simpler and more intuitive. I didn't need (or want) all of the Dubsado features; Indy provided all of the features I really wanted. #### Vendor response Thank you for being a valued Indy member, Andrea. We built Indy to be simple yet powerful so we're glad to hear that it has all the tools and features for your business. You can add a lead from Forms as a contact by clicking the 3-dot menu next to the name and then clicking 'Add contact'. If you are looking for something different (or not seeing this on your end), please reach out to support. Also, we love feedback! You can reach out to support at any time to submit feature requests. Feedback allows us to continuously develop and improve Indy. Replied October 2021 --- ### The Best Productivity Tool on the Market! - Overall rating: 5/5 - Reviewer: Jeannine W. - Verified reviewer: Yes - Industry: Executive Office - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Since I first discovered Indy, it was called Tispr, and I loved everything about it. The convenience of having all of these features in one software, the price, the ease of using the software, and all of the resources that Indy offers. Plus, we are able to have our profiles featured on their platform! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Indy is the ability to create custom proposals and contracts and get an electronic signature. This saves me so much time, money, it's super easy to use, and it makes me look so professional. #### Cons What I like least about Indy is the tasks manager. I do not use the tasks feature much, but it does not necessarily mean that I don't like it; I just don't use it. I am a little old school, and I enjoy writing my tasks down on paper. #### Vendor response Jeannine, thank you for you being a valued Indy member! It is fantastic to hear that Indy is working so well for your business. Our team works hard to consistently meet and exceed expectations. Replied October 2021 --- ### Good choice for freelancers on a budget - Overall rating: 5/5 - Reviewer: Laura B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good experience- a good option for freelancers to consider! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to invoice, nice reminders when someone has viewed the invoice and left comments, too. #### Cons The cost felt like a bit much on an ongoing basis for a solo freelancer based on what was provided. Hard to get clients on board with using the system. Not every client is going to want to invoice through here, either, which is a challenge I had. I had one client that paid through here, but it felt like one more software to use that I didn't need so I simplified and moved elsewhere. #### Vendor response Hi Laura! It's awesome to hear that Indy's Invoices tool was easy to use and kept you up-to-date with notifications. Thank you for taking the time to let us know where we can improve. It's actually not necessary for your clients to be on Indy to view your documents, invoices, contracts, proposals, or pay invoices but they may not have been clear. I'll be sure to share this feedback with the team so we can find ways to improve the client experience. Replied October 2021 --- ### Impressed - Overall rating: 4/5 - Reviewer: Mary G. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far, I am satisfied with this software and service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Impressed with a clear, easy solution for helping create contracts and proposals without all the fuss. #### Cons In the proposals, it only gives you one option for the estimate. I like to give my clients options, so being able to have that field more than once would be amazing. #### Reasons for choosing Indy Ease. The service emails directly to clients, which saves one extra step. #### Reasons for switching to Indy I really like InDesign, but it takes me three times as long to use InDesign compared to Indy. #### Vendor response Hi Mary, thanks for being a valued member. We're happy to hear that Indy has taken the fuss out of creating proposals and contracts. Thank you for sharing your interest in having more than one estimate block in proposals for your clients to choose from. We'll send this over to the team to review. We're always looking at ways to improve our tools. You can reach out to our support team if you have any other amazing feedback. Replied March 2022 --- ### Indy is stress fre - Overall rating: 4/5 - Reviewer: Nakia L. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Indy as been a great experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Im defiantly someone who overthinks and gets easily overwhelmed with "wordy" CRM platforms that requires me to spend too much time figuring how to use them. With Indy I very at ease and comfortable. Everything is minimal and straight to the point. #### Cons I would love to see more templates for emails and automations for things to flow easily. I would like to be able to schedule 1:1 meetings with clients. I also would love to see a Kanban board for task progress. Also a client portal would be awesome !!!! #### Reasons for switching to Indy I wanted to find a CRM tool that was simple and stress to use #### Vendor response Hi Nakia! It's great to hear that Indy is making it easy for you to run your business without all the stress. The indie life is complex and our team works hard to release tools and features to make it simpler. Thanks for all the feedback. Some of these features are actually already on our radar! I'll be sure to pass those that aren't over to my team for consideration. You can schedule meetings with clients using the Calendar tool if you integrate your Google account. If you'd like another way to schedule, please contact support that way we can delve into this topic further. I'd also love to talk with you more about your feedback. Looking forward to hearing from you! Replied October 2021 --- ### I would purchase again and again - Overall rating: 5/5 - Reviewer: Stevee C. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 10/10 it makes the business side of running a busy easier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It helps keep me, as a busy entrepreneur on track with all files in the same. Cuts down on time it takes to draft contracts and documents that take away from designing #### Cons the invoice form could be more editable #### Reasons for switching to Indy Indy offers more features #### Vendor response Stevee, thanks for the amazing feedback! We're happy to hear that Indy is making it easy for you to run your business operations. Thank you for the feedback on the invoice builder. I'll be sure to share this with the team so we can find more ways to make the form customizable. Replied October 2021 --- ### Indy is great for the price! - Overall rating: 5/5 - Reviewer: Eileen Z. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love Indy for every thing except that minor detail on invoicing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is great because you can schedule all of your work in an easy and manageable way. There’s also an app for your phone which is great for managing on the go! #### Cons Im a writer and when I’m sending invoices there’s no option for per words. Which makes it a bit more complicated to get it work itself out using the hours and units option. #### Reasons for switching to Indy Indy had more to offer. #### Vendor response Hi Eileen, we're happy to hear you're loving Indy. Thanks for the feedback on invoices we actually have something on our roadmap that will allow you to customize the header of the line item area that way you can enter whatever text best suits your needs. We don't have a timeline just yet but stay tuned. Replied July 2022 --- ### Fantastic Software for Freelancers and Business Owners - Overall rating: 5/5 - Reviewer: Alysa T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Absolutely fantastic. I use this software for my marketing business and having contracts, proposals, invoicing, time tracking, and client messaging in one place is incredibly helpful. I can't recommend Indy enough! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is inexpensive, has absolutely fantastic customer service, and clearly listens to what their users want with constant updates. I've now been a part of two paid interviews to talk about improving Indy and I love what I'm seeing. #### Cons There are a few bugs that pop up here but customer service is super fast at responding and always does whatever they can to improve the experience. #### Vendor response Hey Alysa, thanks for your review! Awesome to hear that we provide everything you need at a price that doesn't break the bank. While we may experience a few bumps/bugs along the way, we're happy to hear our team has been able to resolve those issues. We'll always work hard to consistently meet and exceed expectations. Replied December 2021 --- ### Indy is Great! - Overall rating: 5/5 - Reviewer: Jasmine K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It great! I use it for my day to day onboarding and offboarding #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the proposal and invoicing. It was super easy for me to use for my clients #### Cons I wish it had more of a advanced portal style but the portal does work for beginners --- ### first review - Overall rating: 5/5 - Reviewer: Brian T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it. It's nice to look at and an easy UX. I just need it to be more robust for my other ventures. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The invoicing is great. The UX is great. #### Cons I wish there was a way to set up all of my DBA business under the same umbrella. That's my biggest problem with it, and when my other business get busier I will have to switch to another company most likely. #### Vendor response Thank you for being an Indy member, Brian! We are happy to hear that you enjoying using Indy's Invoices tool. I've shared your feedback about having the ability to have multiple businesses under one account with the team. It's really important for us to know where we can improve so thank you for taking the time to share your feedback with us. We built our tools to be simple and lightweight but we are working on expanding our feature set to provide more robust tools. Please don't hesitate to reach out to support if you have any feedback on features you'd like to see in Indy. Replied October 2021 --- ### Easy to use and just what I need! - Overall rating: 5/5 - Reviewer: Camila D. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was so thrilled when I found Indy because it offered me more of what I needed for a lower price that what I was previously using. Whenever I experience any issue, the customer service team is always quick to respond and resolve and that is a big plus. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that Indy offers all of the things I need in one place, without overcomplicating with too many services. The contracts, proposals, and invoices are all simple to use and allow me to keep all of these important documents organized, easily accessible, all while making the process simple for my clients. Another huge plus for me is that Indy does not charge extra for payment transactions (only the fee direct from the payment processor applies). The customer service is also fantastic! #### Cons I have noticed some glitches on the platform at rare times. I also wish that there were a few more formatting and styling options for contracts and proposals, but this is the designer in me! #### Vendor response Thank you for you being a valued Indy member, Camila! It's great to hear all the ways that Indy has helped your business at a fraction of the cost of the other tool you were using. Thanks for the feedback on formatting and styling options. I've shared this (and the occasional glitch) with the team so they can find ways to improve on our current feature set. Replied October 2021 --- ### Best tool for managing self employed work - Overall rating: 5/5 - Reviewer: Prasanna Ram V. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it, and will continue using this as my primary tool for managing self employed work. Looking forward to more new features from the team! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use mainly for time tracking and invoicing. Having a mobile app also helps quickly add manual time slots which I use a lot. Very competitive pricing compared to alternatives in the market. #### Cons Nothing specific though I would love a very native integration with Wise global account for accepting payments through Indy itself to corresponding currency account. Current options seems limited to me when thinking about global scale. #### Reasons for switching to Indy Not that intuitive, not that easy to use, pricing was high too. #### Vendor response Hi Prasanna, it's wonderful to hear that you've been able to use Indy to help manage your freelance business. We have an update coming shortly that will let you change the currency to your preferred global currency. We are also considering alternative payment processors and will look into Wise. Thanks for the feedback! Replied March 2022 --- ### Great Software - Overall rating: 5/5 - Reviewer: Michelle S. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love it. I would choose to use indy over any other project management app. It is a great software for freelancers like me who have a few clients a month. I can keep track of my hours worked along with tasks and projects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The price point and user experience. It is easy to navigate and you can catch on pretty easily. #### Cons How you couldn't edit the columns when making an invoice. I wish I had the ability to delete the unnecessary columns for certain invoices #### Vendor response Hi Michelle, thanks for being a valued Indy member! It's amazing to hear that Indy is your preferred project management app and we're glad you found our tools easy to use. Great news!! We actually are working on an improvement to Invoices that will allow for the column customization you're looking for so stay tuned. In the meantime, any column that doesn't have any information in it will be hidden when sent to your client. Please don't hesitate to reach out to our support team if you have any other amazing feedback. Replied July 2022 --- ### Great affordable freelance tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Executive Office - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great - definitely a huge help in keeping me organized and looking professional. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how easy it was to start. From proposals to contracts to invoicing. #### Cons I wish the time tracking part was easier to view. I’d like to have time tracking per client and per day with a day total. #### Reasons for choosing Indy Free trail, affordable monthly payments. #### Vendor response Hi there, thanks for the feedback. We loved hearing that Indy has been able to help your freelance business from securing the project to getting paid and everything in between! We'll have the team look into your time tracker optimizations. Replied March 2022 --- ### Very Affordable - Overall rating: 4/5 - Reviewer: Dan A. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This application makes it super easy for my small business to setup contracts, create invoices, send invoices and receive payments. It's actually helped create more credibility for my very small business - making it look bigger and more professional. But most impressive is how inexpensive Indy is. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Templates for creating contracts Easy invoicing Easy client management #### Cons Still can't seem to send a contract to two clients at once. Maybe it's just me, but that's the only thing that didn't seem to work when I tried it. #### Vendor response Hey Dan! Thank you for all the great feedback and for being such a valued member. We're glad to hear that Indy has helped you set up and run your small business. You can send a contract to 2 clients but it may be a bit hidden. First, you'll assign a primary client. Then on the final send step, click the 'Recipients' tab to add an additional recipients. I'll be sure to share this feedback with the team so they can make this feature more accessible. Please don't hesitate to contact support if you have any questions or feature requests! Replied October 2021 --- ### I love this software! - Overall rating: 5/5 - Reviewer: Naveii D. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have a wedding business and I love that it is super easy for me to bill and invoice my clients. #### Cons No cons so far, everything is working smoothly #### Reasons for choosing Indy Price and simplicity #### Vendor response Hi Naveii, thanks for the feedback! It's great to hear that Indy's easy-to-use Invoices tool has helped with your wedding operations. Replied July 2022 --- ### Makes my life easier! - Overall rating: 5/5 - Reviewer: Nyle C. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! Would recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Contract templates, user friendly, easy to edit and add #### Cons Sometimes I need more than one signature from a client because there is a team. Indy doesn't have a way to get that done. #### Reasons for choosing Indy Cost #### Vendor response Hi Nyle, Indy makes contract creation a breeze with our legally vetted and fully editable contract templates. With that being said, there are some improvements that can be made. We'll look into an improvement that allows for multiple signatures on a contract. Replied March 2022 --- ### Indy Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros I love the ease with which I can create contracts #### Cons Templated contracts are not easily editable #### Vendor response Hi there, thanks for the feedback! We're happy to hear that Indy has made it easier to create contracts. You can fully customize our contract templates on the last step of the contract creator. Depending on your screen resolution, you may need to scroll down slightly on the left panel to reveal this option. We're currently reviewing ways we can improve this feature. We'd love to pick your brain on ways we can make it better. Replied March 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/product/323885-Indy/reviews/?page=2) --- Indy Reviews, Pros and Cons - 2026 Software Advice