It has always been a pleasure when working with the Infiplex team! If it's in their defined customer line-up, it is a very quick turnover, but they are always willing to start-up a fresh new vendor when applicable.

Infiplex is versatile, and the developers allow themselves to be flexible for the needs of the customer. There really isn't anything that it is unable to do. Whether it is B2B transactions or inventory, or documents to be sent to your 3PL, they can do it. The developers working with you every step of the way, as efficiently as possible, is my number one takeaway by working with Infiplex!

When other businesses refuse to utilize API because of them scared of change. This is a much more effective, and reliable, source of document transitioning compared to a lot of other options out there. Namely archaic EDI (though Infiplex is open to sending these documents).

Infiplex has really helped us with getting all orders out by their expected ship dates. Shipping & Receiving is a breeze.

This software has made our shipping/receiving process seamless. All channels integrate flawlessly. Any issues or questions are resolved promptly. Does exactly what we wanted and much more. We look forward to growing our company with Infiplex.

No cons currently! We are patiently waiting the WMS as we have big expectations for this since the OMS has been such a sucess.

have some form of support, but only throgh email not through phone

This system do not support latest Magento and wasting your time

Excellent. Highly recommend it. [sensitive content hidden] and his team are very helpful and responsive to questions. Software is very cost effective when compared to competitors.

Very easy to use and setup. User interface is straightforward. They provide great features that competitors don't have like "SKU Groups" that is very helpful for Walmart. Very responsive to support questions. Offer cost effective customization programs and integrations.

Nothing. Love everything about it. They are even adding new marketplaces all the time.

I love that I can pull in orders from several marketplaces all with one easy to use app. PLUS, Infiplex is the only partner that is integrated with Groupon Stores. I have searched everywhere and I promise that this is true! It supports popular marketplaces, such as etsy, ebay, amazon, groupon, walmart, jet, tanga and a ton more. Infiplex also offers custom solutions for a very inexpensive set up fee for a marketplace that doesn't exist in the app. We added in Hollar, and it pulls orders in seamlessly. Couldn't be happier!

Sometimes the app doesn't pull in a few orders from groupon, but it's worth having none-the-less. This may be more of a Groupon issue than an issue with Infiplex however. We would also love to see the ability to add products and change pricing to different marketplaces, which I am certain will be a feature within the coming months, from what I hear from.