I have been pleased with the support we have received from the teams from on boarding, training and trouble shooting. Any time we have raised issues, we have been able to gain better support and insight.

The software has given us the opportunity to pay our carriers via self and match pay systems according to the contracts we have in place with them. It has allowed us to optimize shipments and move to bookings with our primary or back up carriers, track last milestone items, and follow to destination as long as the carriers complete their updates.

The individual reporting for an organization is very cumbersome to move around and set up. Pulling copies of contracts and analytics can be time consuming and difficult to personalize on a tailored basis.

Infor Nexus is a comprehensive supply chain management platform that offers a wide range of features and functionalities to help businesses optimize their supply chain operations. One of the things that i like most about Infor Nexus is its ability to provide realtime visibility into the entire supply chain, from demand forecasting to inventory optimization.

some users have complained that the platform is difficult to navigate and that the user interface is not always user friendly.

We just went live for about half year and are still working on enhancement. Overall customer services are great, very supportive and extremely helpful that even vendor will be able to reach out to customer service in local language

Integration with freight forwarder to get the in-transit information Integration with ERP system to have invoice auto match

Pricey so difficult to get vendor agree to get on the platform