PrePass

RATING:

4.3

(50)

About PrePass

INFORM Safety and INFORM Tolling software from PrePass helps trucking companies and fleets improve safety scores and reduce toll related costs. As part of the PrePass weigh station bypass and toll payment platform, INFORM software provides visualizations that help trucking decision makers make informed decisions. INFORM Safety leverages company safety and enforcement inspection data to display actionable information. Users can drill into inspection, violation and bypass data with the user-friendly dashboard to see exactly what needs improvement. This ultimately helps carriers find areas for safety improvement, track changes and improve federal safety scores. PrePass also offers a nationwide toll payment service that provides carriers with one, consolidated toll stat...

PrePass Pricing

Contact PrePass for pricing details.

Starting price: 

$17.65 per month

Free trial: 

Available

Free version: 

Not Available

PrePass toll snapshot
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PrePass Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PrePass

1 - 5 of 50 Reviews

Mark

Food Production, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

Prepass

No issues or complaints

PROS

the scale bypass system and the number of states that accepted it for tolls.

CONS

It's done everything we were told it would do.

Reason for choosing PrePass

at the time Prepass was accepted for more states toll roads

soraya

Logistics and Supply Chain, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

wonderful addition to our company

Overall our drivers have really enjoyed having the Prepass unit in the truck and the freedom it allows. Our office staff has a much better way of reviewing the drivers use of toll roads. As well the Prepass Elite unit has proven to make a difference in our hiring process.

PROS

Our drivers are able to get approval (green light) to move past scale houses in most cases. This saves critical time in the drivers day. The toll pass feature insures drivers are able to quickly move through toll roads without waiting in lines to pay a toll or having to maintain paper records of each toll road usage. All records are easily accessible in the Prepass portal for driver managers to review.

CONS

The Prepass Elite pass does not have a feature to indicate to the driver that the toll pass was transmitted correctly. There is also no way for a driver to be alerted of low battery power. They are left to pull into scale houses if they do not receive an indication (green-red light) on the Prepass. Then they must assume the batteries are low and change the batteries while waiting in a line at the scale house.

Tyler

Transportation/Trucking/Railroad, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2022

Lacking

Only weigh bypass using their transponders.

PROS

We don't use their software except to setup/manage the transponders. We have tried to use their mobile app but there is zero support from the support team at PrePass.

CONS

We don't use their software except to setup/manage the transponders. We have tried to use their mobile app but there is zero support from the support team at PrePass. Their website is dated, and some functions require dealing with support on editing equipment, and their support team takes a very long time to respond.

Reason for choosing PrePass

At the time it was the only solution, and I think they know that. They provide less than helpful support and we are looking to switch to another provider soon because of that.

ARLEEN

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Best weight by pass

Definitely will recommend it if you are in the trucking business is a secure way of bypassing weight stations

PROS

It’s very easy to install and use. By passing the weight stations saves you time

CONS

There is nothing I didn’t like about prepass

Wendy

Transportation/Trucking/Railroad, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2022

Prepass saves TIME!

I like everything about prepass except calling support. I don't have time to sit on hold for 15-30 minutes waiting for a simple fix.

PROS

It saves us time with POE and Toll roads.

CONS

the Permit part could be improved by letting me update instead of having to send permits in.

Reasons for switching to PrePass

for the toll ezpass