All Intelligent Spend Management Reviews

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Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Ariba Spend Management Review

Overall my experience using Ariba has been positive and I enjoy using it. It is only the transaction search option that needs to be improved

PROS

Ariba is very easy to use for managing and approving transactions. The software is somehow integrated with our financial institution making easy to track company expenses.

CONS

The system is not "search friendly" and I find it hard to find certain credit card purchases. This is especially hard when the transaction is already approved or expired.

Jenny

Retail, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed January 2020

Ariba

I have been using this software with invoices to create Purchase Orders. It’s very easy to keep track of all of the invoices and their statuses. Depending on your company’s finance team, it takes a while for your pending invoices to be approved but are able to see who you need approval from to be able to follow up.

PROS

Submitting an invoice is fairly easy to learn and quite repetitive so a lot of copy and paste. You are able to keep track of everything

CONS

Learning curve from different softwares. You have to learn the language of the system compared of others that are easier to understand but easy to use once you learn

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2019

Interesting Product

PROS

I like the ease of use amongst modules. The Ariba Spend Management Suite makes the managing of spend easy and allows you to have a robust procurement offering for your organization if configured properly. It can be a pretty awesome application when everything is in sync.

CONS

The customer support and sometimes the way that modules had to be configured didn't make sense. If you were an organization that wanted to use a particular feature sometimes you had to buy modules like P2P and Contract Management together to use feature even though you needed nothing else in the contract management module. The customer support was laughable when issues arise and talking with the front end support is usually futile. I'm also not a fan of their release procedures.

Laura

Entertainment, 1,001-5,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2022

Ariba Procurement tool

As a consultant I implemented and SAP MM integration with Ariba as tool for requisition, purchase order and good receipt tool

PROS

It's very easy to use and integrate with SAP MM

CONS

Customization is a little bit hard to perform

Anonymous

10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed June 2019

Easy way to follow business spends

PROS

Best reporting and following programme for supply issues.

CONS

Sometimes, Hard to find correct account line in programme. It can be automatized

User Profile

Francesco

Verified reviewer

Oil & Energy, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed September 2019

Useful but not so clear

Ariba Spend Management Suite is in general a good software. That's very useful to avoid any lack of information between the owner of the project and users and that's a good instrument to record all the messages exchanged between the parties. Let's say it can be used to do things in a right and fair way.

PROS

Ariba Spend Management Suite is a software that could be very useful to manage, for example, a tender. You can have there the whole information of the project divided by sections and the possibility to download contents or upload attachments. That's a good option to be always in touch with all the participants of the tender (as organizator) or to receive live updates for any change the tender could have.

CONS

What it is not properly comfortable of this software is that, when the owner of the project modify something in Ariba Spend Management Suite (add some attachment, etc.), the user gets an email that simply say that "something as changed" but without no details regarding what exactly changed. This is quite unconfrotable because then the user needs to check the whole content of the project and compare it with what downloaded previously, in order to understand what changed. This is a huge waste of time IMO.

Chris

Utilities, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed May 2018

We are leaving this and moving our accounting to Maximo

We are leaving this software and will soon be using Maximo for all of our accounting purposes. It is always good to learn something new.

PROS

Only used it for accounting purposes and after a learning curve it was okay. I know it has more functionality that we used.

CONS

The accounting system was not user friendly. No training by our company. I understand that it is a very expensive software.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

2

Reviewed January 2019

Speed needs to improve

I could search a particular detail with ease as it has various filters to choose from.

PROS

I can enter all the information before processing a payment and I am alerted if an important information is missing or isn't a routine.

CONS

Software is a bit slow, there have been times where outages were experienced, thus increasing the work-load post outage.

Cody

Hospitality, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed April 2018

Not easy to use. And customer help didn't come easy.

The benefits we receive is that it allows us to pay our bills with ease.

PROS

The way It allows us to pay our bills makes it a good program to use. If and only if we have that company already added into our system.

CONS

The customer help didn't come easy. The addition of new vendors to the program was a pain. And getting more information from customer service was like pulling teeth.

Anonymous

10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2019

Ariba Spend Management Suite

PROS

The most user friendly spend management tool present in the market

CONS

Costlier compared to other players in the market

Anonymous

201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Easy to intergrate and use

Great tool that I would highly recommend for expense and request tracking

PROS

Easily collate software and business expense requests in an accessible location

CONS

not much, some features can be tucked away in sub menus

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