JDA Software


JDA Software is a cloud-based supply chain management solution for large and enterprise companies. It serves clients across a variety of supply chain industries including automotive, aerospace, retail, TPL, food and beverage and consumer goods.

With JDA's order management feature, manufacturers can collaborate with retailers and create assortments and planograms. The solution offers real-time market indicators around shopper behaviors, helping marketers build actionable assortment plans for procuring supplies.

It fulfillment feature maps the supply and demand curves, allowing manufacturers to place fresh orders when a stock reaches its optimum limit. It also includes built-in tools for inventory planning, replenishment and order fulfillment and Qstock monitoring.

JDA offers many applications on a standalone basis, including procurement and sourcing, VMI, TMS, inventory management, order fulfillment, supply chain management, demand planning, workforce management and supplier management.

Support is offered via phone and email.

Supported Operating System(s):
Mac OS , HP-UX , AIX , Solaris , Unix , Web browser (OS agnostic)

14 Reviews of JDA Software

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  • connor from harris teeter

    Specialty: Food & Beverage

    Number of employees: 10,000+ employees

    May 2018

    Good Product overall, outdated interface

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I like the functionality of JDA’s product, and the fact that it’s mobile-friendly. Our associates are able to view their timecsrds and request time off from the mobile app.

    Cons

    Only con is the interface, and I’m nit-picking with this. The UI is very basic/simple, which isn’t always a bad thing, but doesn’t catch the eye in terms of aesthetics.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Troy from IBM

    Specialty: High Technology

    Number of employees: 10,000+ employees

    April 2018

    JDA - leader in supply chain

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great company to work with

    Pros

    Great software has the breadth and depth aligned with the lastest technology platform . Great resources that brings in high value consulting

    Cons

    SaaS still needs to be the focus coupled with AI. Integration and automation is another focus area that needs to be embraced

    This review was submitted organically. No incentive was offered
    Review Source
  • Kristin from True Value

    Specialty: Consumer Packaged Goods

    Number of employees: 10,000+ employees

    February 2018

    JDA Awesomeness

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product has helped increase time and revenue for our company at many RDC's and therefor positively impacting our brick and mortar stores.

    Cons

    The process to get it installed and working with other dependent software was a bit more difficult than originally anticipated.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Gautam from SQS

    Specialty: High Technology

    Number of employees: 5,001-10,000 employees

    December 2017

    Good product for Supply Chain

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    User friendly and intuitive UI, allows configurations. The vanilla version does support a lot of out of the box functionality

    Cons

    Work flows are cumbersome and less help available. Should have less number of screens to setup data and authorize transactions.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Shaya from TJX

    April 2017

    Poor design but good functionality

    Ease-of-use
    Functionality
    Quality
    Support

    Design is outdated and clunky. Slow and inefficiently developed but serves the purpose. Tough training and poor and costly support. Would like to see web version with updated design parameters.

    Review Source: Capterra
  • Daniel from Alcon

    April 2017

    JDA WMS Functionallity

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    JDA 8.2 is fairly simple to use. There is allot of functionallity for multiple industries. I would suggest JDA WMS.

    Review Source: Capterra
  • Sri Krishna from C&S Wholesale Grocers Inc.

    April 2017

    Excellent routing software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The best and most configurable routing software available for the grocery industry. Super fast routing turnaround.

    Review Source: Capterra
  • Lucia from AT&T

    Specialty: Electronics

    Number of employees: 10,000+ employees

    March 2017

    Company Boosts

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software is wonderful to use for store creations, planogram layouts, visual merchandising placements for brick and mortar locations. Easy to learn programming with step by step help and tutorials. Trusted software used by Tier 1 University's to help benefit undergraduates that are stepping into the wave of the future industries.

    Pros

    Bright colors, easy step by step tutorials. User friendly programming and seamless navigation features and shortcuts add ons.

    Cons

    Cost of product can take a good chunk out of pocket book for a startup company.

  • Venkat from Crate&Barrel

    Specialty: Furniture / Home Decor

    Number of employees: 501-1,000 employees

    January 2017

    Excellent product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Have been using this for 2 years now. Love it! I have worked on the inventory management, shipping, and receiving.

    Pros

    Like the flexibility of inventory management

  • Bharath Kumar from Crate And Barrel

    Specialty: Furniture / Home Decor

    Number of employees: 1,001-5,000 employees

    December 2016

    JDA WMS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is a very good product for all our warehouse management operations. we have migrated from legacy software to JDA WMS and it gave a lot of additional features with a smooth install.

    Pros

    Reporting
    Data visibility
    Fast
    Labor Management

    Cons

    Customisation

  • Michael from Delphi Deutschland GmbH.

    Specialty: Automotive

    August 2015

    BTO used by Automotive Supplier

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Using BTO: Flexibel in configuration, fast to implement in case business requirements are clear defined. Covering mostly all needs of Automotive Supplier industrie in case of Build to Order Processes and Sequencing

    Cons

    Some parts in configuration (by key user) seems to be somewhat complicate.

  • Dan from Canadian Tire Corporation Ltd

    September 2013

    Ease-of-use
    Functionality
    Quality
    Support

    Canadian Tire Retail is a $7B mass retailer with 490 stores across Canada. What makes us unique compared to other mass retailers is that we operate under a franchise model, so all of the inventory is owned and pulled by our franchise stores. A significant part of our consumer sales and store shipments are driven by the weekly circular, which is generated 52 weeks a year. Additionally, we source over 40% of our goods from Asia which provides cost advantages, but presents more logistical challenges due to the elongated timelines and distance from our DCs and stores. Before the JDA solutions for Demand and Fulfillment, our replenishment analysts used simple reorder logic that was reactive and based on inventory levels dropping below a reorder point for a product. This generated thousands of weekly requisitions that had to be reviewed one by one by the analysts who then had to generate a manual purchase order. There were no forecasts used by the business at the time. We are currently using v7.7 of JDA Demand, Fulfillment, Demand Classification, Order Optimization, Inventory Optimization and V7.6 of JDA Transport. We purchased Demand, Fulfillment and Transport in 1995 and the other modules mentioned in 2010. We have gone through two significant upgrades since the original implementation. As our upgrades are infrequent, they were more like re-implementations as the functionality and technology changes and improvements were significant. The JDA Professional Services teams were top notch and knew the products well. We largely used our own staff for the project, and complemented this with the JDA team for their expertise with new functionality and some of the technology architecture. The software isn't difficult to use, and the team was able to get up and running within a few weeks following training. The software is very stable so we have relatively few support calls each year. When we do have to make a call we can get our issues resolved quickly. There are two main benefits streams from using this software. First would be related to inventory turns. The business has grown significantly since the acquisition of the software, but the inventory hasn't grown as quickly. This has resulted in carrying cost savings and also has allowed us to defer the expansion of our distribution capacity for a number of years deferring millions of dollars in capital expenditures over the past decade. Secondly, the forward looking visibility of utilizing 26 weeks of forecasts combined with the associated replenishment stream has allowed us to obtain better service levels and shorter lead times from not only our merchandise suppliers, but also our supply chain service providers who also view our forecasts so they can plan their operations well in advance when it is easier and less costly to make changes.

  • Schalk from PEP

    September 2013

    Ease-of-use
    Functionality
    Quality
    Support

    The name of my organization is PEP. We are a clothing, footwear, and home wear retailer operating in 5 countries in Southern Africa. They are South Africa, Namibia, Botswana, Lesotho, and Swaziland. Our customers are mainly from the middle to lower income groups. We are followers and not leaders of fashion, a high percentage of our products are replenishment products. We are a planning and replenishment driven company and decided about 12 years ago to change from planning on Excel to planning on a formal Planning Tool. About 5 years ago we also out grew our home grown Replenishment solution and opted to get a more modern specialized tool. We turned to JDA for both our Planning (Previously Arthur and now Enterprise Planning) and Replenishment (Demand and Fulfillment) solutions. We are currently using version 7.7 of both JDA Enterprise Planning and JDA Demand and Fulfillment. We have a very knowledgeable and capable IT Department, as well as a strong in-house team of Business/Systems Analyst. Together, with the JDA Technical and Business Consultants, implemented both EP and Demand and Fulfillment, and our long standing relationship with JDA contributed to making both the projects very successful. With our go live, we spend a lot of effort in training our users, especially on the Enterprise Planning solution. Our planners use this solution on a daily basis and are very capable with the use of the tools functionality. Demand and Fulfillment is more complicated, and in our organization we decided to keep a lot of the functionality with a central Replenishment team. These team members are the experts on the tool and will work together with the Planners to produce and execute the strategic product plan. Whenever we experience any problems that cannot be addressed within our own support structure, we would log the call with JDA support via their web portal. We have always received the help and assistance from the JDA support team, when they cannot assist they would get the JDA product development team to assist. Through the years, the JDA solutions have assisted us to implement a leading practice process in Planning and Replenishment. The tools assisted us to improve planning accuracy, maintain a high level of in-store availability, reduce stock outs and contributed towards a very positive annual sales growth.

  • Barry from Moen Inc.

    August 2013

    Ease-of-use
    Functionality
    Quality
    Support

    My organization is a leading manufacturer of plumbing hardware distributing products to big box retailers across the country. Demand for the product is both functionally and fashion driven, so planogramming each retail set effectively is critical to the customer to maximize sales. Planogramming had previously been undertaken by hand writing in SKU’s into an excel sheet. The process was very time intensive, and did not allow for the growth of mix types in various markets around the country. Additionally, the distribution of POG’s to almost 2000 stores across the country was a real issue. Implementation of an accelerated launch schedule in the category, demanded a uniform solution for updating and publishing all planograms every 60 days. The decision to use JDA Spaceplanning was made by the retailer and I currently use version 7.7. The retail customer also selected the Interactix data base which provides a means to upload, organize and distribute several hundred planogram updates over this timeline. I attended formal training to learn the software and how to use the upload/ distribution portal. I found this training effective and I was up and running within 60 days. The implementation of the software and the distribution portal took two launch cycles (4 months). Spaceplanning was easy to adopt as soon as the naming conventions were determined and setup for each POG. The database and access portal took more effort to get up and running. After nearly three years, the process of developing, finalizing and publishing POG’s to all 2000 retail location has been very efficient and finely tuned. The software gives the customer the ability to fine tune SKU mixes on a store by store basis, and react to market changes driven by consumer demand, building codes and federal/ state legislation.

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