Jim2 engine is great. We use the cloud and it's up time is very impressive. If there are any issues they are quite to resolve. The people behind Jim2 are wonderful to work with. Very customer-centric and always willing to help.

Easy to use Always bringing out new modules or improving existing ones. Happen business built and own Jim2 so theres alot of room for customisation if out of the box solutions need to be refined to fit our business needs. Alot of long term staff in the business which makes it very easy to communicate and get things done.

I think they can be better in terms of being more of a presence online such as bank reconciliations (which they are currently in development). Good thing about Happen is they listen to feedback, over my 8+ years with them they have a cloud version of Jim2 and added API's that work wonderfully with my 3rd party website.

Over the past 2 years the software has continually improved. The senior managers of the business are constantly asking for and implementing improvements which is making our business a lot more efficient and professional to our clients

In the early years there was very little development. The system currently doesn't offer payroll.

Jim 2 saved us a huge amount of time processing orders, running reports, and completing our business analysis each month. It has been the cornerstone of us being able to service our customers well.

It is simple and easy to use. We use it to run our entire business and rely on it heavily. It is also being improved constantly, which in turn helps us improve the way we run our business.

We love pretty much all aspects of Jim 2. There could be a better way to handle product returns to vendors but the system is so versatile you can always work out a way to process things easily.

It is an incredibly well built, customisable, comprehensive job, inventory and accounting management software. I have worked with many ERP systems and I am yet to find one that does all the functionality that Jim2 does as well as Jim2 does. I have used some similar systems and they are clunky, ugly and you need a masters in coding to understand how the system works. I love that Jim2 is modular, the functionality is the same throughout the system, whether it be project, quote, job, PO or manufacturing. Jim2 gives you LOTS of warning to not make a mistake, as a bookkeeper who cleans up peoples mistakes, I appreciate this.

In my opinion, Jim2's strength is its inventory management but the functionality about the software is my favourite part. The level of traceability and linking throughout document management, Purchase and Job management through to accounts makes my life as a bookkeeper 100% easier. Because everything is there I don't need to ask as many questions, and if I do, thanks to the transparent user commenting I know exactly who I need to ask. Multi-currency is a breeze in Jim2, better than other software systems I have used. Jim2 is user friendly, you don't need an IT degree to use it and understand it, this is a huge win!

I know that many other accounting software platforms have live bank feeds and it's a commonly requested and expected function for all accounting software now. My personal preference is to skip the Jim2 bank feed as it is an upload not live feed in, and process bank reconciliation as a standalone function. Less of an issue with the software just a personal preference to not use this element.

The team at Happen are eager to listen to feedback and happy to help with any issues. They give great support and training. The product is continually evolving and not just standing still. Any bugs found are jumped on and resolved far quicker than any other company I have dealt with. They understand the urgency when a bug affects daily business operation and act accordingly.

Some modules need more available reports, but it is possible to develop your own to add to the existing ones.